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Control strategies for departure process delays at airport passenger terminals

Author

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  • Chaug-Ing Hsu
  • Ching-Cheng Chao
  • Nai-Wen Hsu

Abstract

This paper explores the characteristics of process delays at airport passenger terminals and establishes a queuing model for both passengers and baggage served by different connecting type facilities. The impact of delay propagation on other processes and flights is investigated using an analytical approach. In addition, the extra costs incurred on passengers, process operators, and airlines are examined using the delay cost functions. To reduce the impact of process delays, various delay-controlled strategies are proposed, such as setting scheduled times for completion of a process, increasing the number of service counters, and priority service for emergent flights. Taoyuan International Airport in Taiwan is used as a case study when facing special events. Results showed that the model can effectively and efficiently estimate delay propagation and its costs. In addition, processes that are not consecutive allow more buffer time between different operations, which helps ease propagation of delays caused by previous services.

Suggested Citation

  • Chaug-Ing Hsu & Ching-Cheng Chao & Nai-Wen Hsu, 2015. "Control strategies for departure process delays at airport passenger terminals," Transportation Planning and Technology, Taylor & Francis Journals, vol. 38(2), pages 214-237, March.
    • Handle: RePEc:taf:transp:v:38:y:2015:i:2:p:214-237
    DOI: 10.1080/03081060.2014.959358
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    References listed on IDEAS

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    Cited by:

    1. Martina Zámková & Martin Prokop, 2015. "The Evaluation of Factors Influencing Flights Delay at Czech International Airports," Acta Universitatis Agriculturae et Silviculturae Mendelianae Brunensis, Mendel University Press, vol. 63(6), pages 2187-2196.
    2. Martina Zámková & Stanislav Rojík & Martin Prokop & Radek Stolín, 2022. "Factors Affecting the International Flight Delays and Their Impact on Airline Operation and Management and Passenger Compensations Fees in Air Transport Industry: Case Study of a Selected Airlines in ," Sustainability, MDPI, vol. 14(22), pages 1-16, November.
    3. Mostafa Salari & R. John Milne & Lina Kattan, 2019. "Airplane boarding optimization considering reserved seats and passengers’ carry-on bags," OPSEARCH, Springer;Operational Research Society of India, vol. 56(3), pages 806-823, September.

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