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Transformative service research: research that matters

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  • Mark S. Rosenbaum

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  • Mark S. Rosenbaum, 2015. "Transformative service research: research that matters," The Service Industries Journal, Taylor & Francis Journals, vol. 35(15-16), pages 801-805, November.
    • Handle: RePEc:taf:servic:v:35:y:2015:i:15-16:p:801-805
    DOI: 10.1080/02642069.2015.1109638
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    References listed on IDEAS

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    1. Anderson, Laurel & Ostrom, Amy L. & Corus, Canan & Fisk, Raymond P. & Gallan, Andrew S. & Giraldo, Mario & Mende, Martin & Mulder, Mark & Rayburn, Steven W. & Rosenbaum, Mark S. & Shirahada, Kunio & W, 2013. "Transformative service research: An agenda for the future," Journal of Business Research, Elsevier, vol. 66(8), pages 1203-1210.
    2. Canan Corus & Bige Saatcioglu, 2015. "An intersectionality framework for transformative services research," The Service Industries Journal, Taylor & Francis Journals, vol. 35(7-8), pages 415-429, May.
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