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Performance measurement in universities: ambiguities in the use of quality versus quantity in performance indicators

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  • Kirsi-Mari Kallio
  • Tomi J. Kallio
  • Giuseppe Grossi

Abstract

Performance measurement (PM) is now common in Western universities. This is also the case in Finland, where a new funding scheme was implemented to ensure that quality was included in universities’ PM. However, this paper shows that the quality indicators in use are, in practice, quantitative. The paper is based on a large survey and has implications for university PM systems in Finland and internationally.

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  • Kirsi-Mari Kallio & Tomi J. Kallio & Giuseppe Grossi, 2017. "Performance measurement in universities: ambiguities in the use of quality versus quantity in performance indicators," Public Money & Management, Taylor & Francis Journals, vol. 37(4), pages 293-300, June.
    • Handle: RePEc:taf:pubmmg:v:37:y:2017:i:4:p:293-300
    DOI: 10.1080/09540962.2017.1295735
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    Cited by:

    1. Csomós, György, 2020. "Introducing recalibrated academic performance indicators in the evaluation of individuals’ research performance: A case study from Eastern Europe," Journal of Informetrics, Elsevier, vol. 14(4).
    2. Nino Tandilashvili & Anna Tandilashvili, 2022. "Academics’ perception of identity (re)construction: a value conflict created by performance orientation," Journal of Management & Governance, Springer;Accademia Italiana di Economia Aziendale (AIDEA), vol. 26(2), pages 389-416, June.
    3. Päivikki Kuoppakangas & Kati Suomi & Jari Stenvall & Elias Pekkola & Jussi Kivistö & Tomi Kallio, 2019. "Revisiting the five problems of public sector organisations and reputation management—the perspective of higher education practitioners and ex-academics," International Review on Public and Nonprofit Marketing, Springer;International Association of Public and Non-Profit Marketing, vol. 16(2), pages 147-171, December.
    4. Kati Suomi & Päivikki Kuoppakangas & Jari Stenvall & Elias Pekkola & Jussi Kivistö, 2019. "Revisiting “the shotgun wedding of industry and academia”—empirical evidence from Finland," International Review on Public and Nonprofit Marketing, Springer;International Association of Public and Non-Profit Marketing, vol. 16(1), pages 81-102, March.
    5. Natividad Blasco & Isabel Brusca & Margarita Labrador, 2019. "Assessing Sustainability and Its Performance Implications: An Empirical Analysis in Spanish Public Universities," Sustainability, MDPI, vol. 11(19), pages 1-21, September.
    6. Argento, Daniela & van Helden, Jan, 2023. "Are public sector accounting researchers going through an identity shift due to the increasing importance of journal rankings?," CRITICAL PERSPECTIVES ON ACCOUNTING, Elsevier, vol. 96(C).
    7. Lucia Biondi & Salvatore Russo, 2022. "Integrating strategic planning and performance management in universities: a multiple case-study analysis," Journal of Management & Governance, Springer;Accademia Italiana di Economia Aziendale (AIDEA), vol. 26(2), pages 417-448, June.
    8. Paola Ramassa & Francesco Avallone & Alberto Quagli, 2024. "Can “publishing game” pressures affect the research topic choice? A survey of European accounting researchers," Journal of Management & Governance, Springer;Accademia Italiana di Economia Aziendale (AIDEA), vol. 28(2), pages 507-542, June.
    9. Andrea Francesconi & Enrico Guarini & Francesca Magli, 2020. "Distorsioni nel sistema di accountability delle Universit?: analisi di un caso," MANAGEMENT CONTROL, FrancoAngeli Editore, vol. 2020(1), pages 59-86.
    10. Zorica Lazić & Aleksandar Đorđević & Albina Gazizulina, 2021. "Improvement of Quality of Higher Education Institutions as a Basis for Improvement of Quality of Life," Sustainability, MDPI, vol. 13(8), pages 1-27, April.
    11. Verica Budimir & Ivana Drazic Lutilsky & Davor Vasicek, 2021. "Management of Croatian Public Higher Education Institutions Based on Performance Measurement," Eurasian Journal of Business and Management, Eurasian Publications, vol. 9(1), pages 14-37.
    12. Francesca Manes-Rossi & Riccardo Mussari & Denita Cepiku, 2022. "Introduction to the special issue: “Performance measurement systems in universities: Threats or opportunities for governance?”," Journal of Management & Governance, Springer;Accademia Italiana di Economia Aziendale (AIDEA), vol. 26(2), pages 327-335, June.
    13. Gebreiter, Florian, 2022. "A profession in peril? University corporatization, performance measurement and the sustainability of accounting academia," CRITICAL PERSPECTIVES ON ACCOUNTING, Elsevier, vol. 87(C).
    14. Cossani, Gianfranco & Codoceo, Loreto & Cáceres, Hernán & Tabilo, Jorge, 2022. "Technical efficiency in Chile’s higher education system: A comparison of rankings and accreditation," Evaluation and Program Planning, Elsevier, vol. 92(C).

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