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Innovation Systems in Tourism: The Roles of Attractors and Scene-Takers

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  • Jan Mattsson
  • Jon Sundbo
  • Christjan Fussing-Jensen

Abstract

This paper proposes a model of an attractor-based innovation system for understanding tourism. Key components of the model are the attractor (that which attracts visitors), scene-maker, scene, collaborative networks between tourism and other firms and, finally, the crucial function of the scene-taker. Findings from eight in-depth case studies taken from around the world are summarized in the form of seven hypotheses concerning the operations of such innovation systems. It is argued that scene-takers, in the form of individual entrepreneurs and organizations, perform a crucial function in the innovation system in developing and maintaining the scene. Finally, some policy implications for building such a system are suggested.

Suggested Citation

  • Jan Mattsson & Jon Sundbo & Christjan Fussing-Jensen, 2005. "Innovation Systems in Tourism: The Roles of Attractors and Scene-Takers," Industry and Innovation, Taylor & Francis Journals, vol. 12(3), pages 357-381.
    • Handle: RePEc:taf:indinn:v:12:y:2005:i:3:p:357-381
    DOI: 10.1080/13662710500195967
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    References listed on IDEAS

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    1. Faïz Gallouj, 2002. "Innovation in the Service Economy," Books, Edward Elgar Publishing, number 2391.
    2. Faïz Gallouj, 2002. "Innovation in the service economy: the new wealth of nations," Post-Print halshs-00198409, HAL.
    3. Faridah Djellal & Faïz Gallouj, 2000. "Innovation surveys for service industries: a review," Post-Print halshs-01113813, HAL.
    4. Jean Gadrey & Faïz Gallouj (ed.), 2002. "Productivity, Innovation and Knowledge in Services," Books, Edward Elgar Publishing, number 2690.
    5. Gallouj, Faiz, 2002. "Innovation in services and the attendant old and new myths," Journal of Behavioral and Experimental Economics (formerly The Journal of Socio-Economics), Elsevier, vol. 31(2), pages 137-154.
    6. Faïz Gallouj, 2002. "Innovation in services and the attendant myths," Post-Print halshs-00006854, HAL.
    7. Jon Sundbo, 2001. "The Strategic Management of Innovation," Books, Edward Elgar Publishing, number 2514.
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    Citations

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    Cited by:

    1. Hjalager, Anne-Mette, 2010. "A review of innovation research in tourism," Tourism Management, Elsevier, vol. 31(1), pages 1-12.
    2. Orfila-Sintes, Francina & Mattsson, Jan, 2009. "Innovation behavior in the hotel industry," Omega, Elsevier, vol. 37(2), pages 380-394, April.
    3. Haven Allahar, 2015. "Small Island Visitor Attractions," SAGE Open, , vol. 5(1), pages 21582440155, March.
    4. Carvalho, Pedro G., 2006. "Key Issues on Tourism Strategies," MPRA Paper 1370, University Library of Munich, Germany, revised 16 Nov 2006.
    5. Sandro Montresor, 2018. "Innovation in tourism," Tourism Economics, , vol. 24(7), pages 765-780, November.
    6. Thanos Fragkandreas, 2023. "Case study research on innovation systems: paradox, dialectical analysis and resolution," Working Papers 65, Birkbeck Centre for Innovation Management Research, revised 15 May 2023.
    7. Andrea Rey-Martí & J. Augusto Felício & Ricardo Rodrigues, 2017. "Entrepreneurial attributes for success in the small hotel sector: a fuzzy-set QCA approach," Quality & Quantity: International Journal of Methodology, Springer, vol. 51(5), pages 2085-2100, September.
    8. Chia-Wei Liu & Jen-Son Cheng, 2018. "Exploring Driving Forces of Innovation in the MSEs: The Case of the Sustainable B&B Tourism Industry," Sustainability, MDPI, vol. 10(11), pages 1-19, October.
    9. Walailak Rattanawong & Nuttida Suwanno, 2014. "Antecedents and Consequences of Service Innovation: An Empirical Study of Touring Business in the Southern Part of Thailand," Journal of Entrepreneurship and Business Innovation, Macrothink Institute, Journal of Entrepreneurship and Business Innovation, vol. 1(1), pages 48-59, June.
    10. Mirela Mazilu & Amalia Niță & Ionuț-Adrian Drăguleasa & Oana Mititelu-Ionuș, 2023. "Fostering Urban Destination Prosperity through Post COVID-19 Sustainable Tourism in Craiova, Romania," Sustainability, MDPI, vol. 15(17), pages 1-27, August.
    11. Petra Gyurácz-Németh & Nóra Friedrich & Alan Clarke, 2013. "Innovation in Special Hotels as a Key to Success," Active Citizenship by Knowledge Management & Innovation: Proceedings of the Management, Knowledge and Learning International Conference 2013,, ToKnowPress.
    12. Sarath Divisekera & Van K Nguyen, 2018. "Drivers of innovation in tourism: An econometric study," Tourism Economics, , vol. 24(8), pages 998-1014, December.
    13. Alex Yang-chan Hsu & Brian King & Dan Wang & Dimitrios Buhalis, 2016. "In-destination tour products and the disrupted tourism industry: progress and prospects," Information Technology & Tourism, Springer, vol. 16(4), pages 413-433, December.
    14. Peter Björk, 2014. "The DNA of Tourism Service Innovation: A Quadruple Helix Approach," Journal of the Knowledge Economy, Springer;Portland International Center for Management of Engineering and Technology (PICMET), vol. 5(1), pages 181-202, March.

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