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Technology-Enabled Participatory Platforms for Civic Engagement: The Case of U.S. Cities

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  • Kevin C. Desouza
  • Akshay Bhagwatwar

Abstract

Technology-enabled participatory platforms are proving to be valuable canvases for engaging citizens in solving public-good challenges. Citizens are playing a more active role by either designing platforms themselves or participating on platforms created by public agencies. Unfortunately, our theoretical knowledge about the nature of these platforms is limited. In this paper, we take the first steps towards understanding technology-enabled participatory platforms. Through an exploratory analysis, following the spirit of a grounded theoretic methodology, we examined technology-enabled participatory platforms in the 25 most populated cities in the United States. We deduce four main archetypes-- citizen centric and citizen data, citizen centric and government data, government centric and citizen data, and government centric and citizen-developed solutions of technology-enabled participatory platforms. We describe the intricacies of how collective intelligence is leveraged on these platforms. Implications for local government managers and urban planners are discussed. We hypothesize how the future of these platforms might evolve in the not so distant future.

Suggested Citation

  • Kevin C. Desouza & Akshay Bhagwatwar, 2014. "Technology-Enabled Participatory Platforms for Civic Engagement: The Case of U.S. Cities," Journal of Urban Technology, Taylor & Francis Journals, vol. 21(4), pages 25-50, October.
    • Handle: RePEc:taf:cjutxx:v:21:y:2014:i:4:p:25-50
    DOI: 10.1080/10630732.2014.954898
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    References listed on IDEAS

    as
    1. Kevin Desouza & Akshay Bhagwatwar, 2012. "Citizen Apps to Solve Complex Urban Problems," Journal of Urban Technology, Taylor & Francis Journals, vol. 19(3), pages 107-136.
    2. Russell J. Dalton, 2008. "Citizenship Norms and the Expansion of Political Participation," Political Studies, Political Studies Association, vol. 56(1), pages 76-98, March.
    3. Russell J. Dalton, 2008. "Citizenship Norms and the Expansion of Political Participation," Political Studies, Political Studies Association, vol. 56, pages 76-98, March.
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    Cited by:

    1. Tan Yigitcanlar & Kevin C. Desouza & Luke Butler & Farnoosh Roozkhosh, 2020. "Contributions and Risks of Artificial Intelligence (AI) in Building Smarter Cities: Insights from a Systematic Review of the Literature," Energies, MDPI, vol. 13(6), pages 1-38, March.
    2. Alexander Wilson & Mark Tewdwr-Jones, 2020. "Let’s draw and talk about urban change: Deploying digital technology to encourage citizen participation in urban planning," Environment and Planning B, , vol. 47(9), pages 1588-1604, November.
    3. Falco, Enzo & Kleinhans, Reinout, 2018. "Beyond technology: Identifying local government challenges for using digital platforms for citizen engagement," International Journal of Information Management, Elsevier, vol. 40(C), pages 17-20.
    4. Adel Saleh Bouregh, 2022. "A Conceptual Framework of Public Participation Utilization for Sustainable Urban Planning in the Kingdom of Saudi Arabia," Sustainability, MDPI, vol. 14(18), pages 1-18, September.
    5. Barbora HALTOFOVA, 2018. "Fostering Community Engagement Through Crowdsourcing: Case Study On Participatory Budgeting," Theoretical and Empirical Researches in Urban Management, Research Centre in Public Administration and Public Services, Bucharest, Romania, vol. 13(1), pages 5-12, February.
    6. Barbara Ester Adele Piga & Gabriele Stancato & Nicola Rainisio & Marco Boffi, 2021. "How Do Nature-Based Solutions’ Color Tones Influence People’s Emotional Reaction? An Assessment via Virtual and Augmented Reality in a Participatory Process," Sustainability, MDPI, vol. 13(23), pages 1-25, December.
    7. Carvajal Bermúdez, Juan Carlos & König, Reinhard, 2021. "The role of technologies and citizen organizations in decentralized forms of participation. A case study about residential streets in Vienna," Technology in Society, Elsevier, vol. 66(C).

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