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Intercultural Experience as an Impediment of Trust: Examining the Impact of Intercultural Experience and Social Trust Culture on Institutional Trust in Government

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  • Dejun Kong

Abstract

Government is an important institution in every society, but public trust in government has been declining worldwide. Like social trust, institutional trust in government manifests in two forms—goodwill-based (based on intentions and purposes) and competence-based (based on competence and performance). Using archival data of the AsiaBarometer (2004), I found a cross-level interaction effect of intercultural experience and social trust culture on goodwill-based, but not competence-based, institutional trust in government. Intercultural experience was negatively related to goodwill-based institutional trust in government within regions of low social trust but not within regions of high social trust. Both types of institutional trust in government within regions of high social trust were lower than those within regions of low social trust. Furthermore, both types of institutional trust in government were positively related to socioeconomic, public, and personal life satisfaction. These findings shed light on the tension between institutional trust in government and social trust as well as a government’s dilemma posed by intercultural experience. Copyright Springer Science+Business Media B.V. 2013

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  • Dejun Kong, 2013. "Intercultural Experience as an Impediment of Trust: Examining the Impact of Intercultural Experience and Social Trust Culture on Institutional Trust in Government," Social Indicators Research: An International and Interdisciplinary Journal for Quality-of-Life Measurement, Springer, vol. 113(3), pages 847-858, September.
    • Handle: RePEc:spr:soinre:v:113:y:2013:i:3:p:847-858
    DOI: 10.1007/s11205-012-0117-6
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    2. Bingqin Li & Guy Mayraz, 2017. "Infrastructure Spending in China Increases Trust in Local Government," Social Indicators Research: An International and Interdisciplinary Journal for Quality-of-Life Measurement, Springer, vol. 132(1), pages 341-356, May.
    3. Kuiyun Zhi & Qiurong Tan & Si Chen & Yongjin Chen & Xiaoqin Wu & Chenkai Xue & Anbang Song, 2022. "How Does Social Security Fairness Predict Trust in Government? The Serial Mediation Effects of Social Security Satisfaction and Life Satisfaction," IJERPH, MDPI, vol. 19(11), pages 1-14, June.
    4. Immacolata Di Napoli & Pasquale Dolce & Caterina Arcidiacono, 2019. "Community Trust: A Social Indicator Related to Community Engagement," Social Indicators Research: An International and Interdisciplinary Journal for Quality-of-Life Measurement, Springer, vol. 145(2), pages 551-579, September.
    5. Carin Cruijsen & Jakob Haan & David-Jan Jansen, 2016. "Trust and Financial Crisis Experiences," Social Indicators Research: An International and Interdisciplinary Journal for Quality-of-Life Measurement, Springer, vol. 127(2), pages 577-600, June.
    6. Zhifeng Chen & Haiming Hang & Weisha Wang, 2024. "COVID-19 Policy Actions, Trust in Government and Tax Compliance Intentions: A Study of the British Self-Employment Income Support Scheme," Journal of Business Ethics, Springer, vol. 193(2), pages 441-458, August.
    7. Kong, Dejun Tony, 2016. "A gene-dependent climatoeconomic model of generalized trust," Journal of World Business, Elsevier, vol. 51(2), pages 226-236.
    8. Diepstraten, Maaike & van der Cruijsen, Carin, 2019. "To stay or go? Consumer bank switching behaviour after government interventions," Journal of Banking & Finance, Elsevier, vol. 106(C), pages 16-33.

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