IDEAS home Printed from https://ideas.repec.org/a/spr/rvmgts/v18y2024i9d10.1007_s11846-023-00679-0.html
   My bibliography  Save this article

Logistics business model evolution: digital platforms and connected and autonomous vehicles as disruptors

Author

Listed:
  • Javier Turienzo

    (University of Vigo)

  • Alicia Blanco

    (Universidad Rey Juan Carlos)

  • Jesús F. Lampón

    (University of Vigo)

  • Maria del Pilar Muñoz-Dueñas

    (University of Vigo)

Abstract

Business models are being transformed by increasing digitalization of the economy and the emergence of technological systems. In logistics, through innovation and the implementation of information processing systems using digital platforms and the integration of Connected and Autonomous Vehicles (CAV), the transformation of business models is being bolstered. However, the digitalization of the business fabric and the predisposition to integrate into logistics platforms will condition business evolution. This paper aims to reveal the evolutionary trends in the business models of companies in the road freight transport sector, and also to outline the benefits and main barriers faced by managers in creating, delivering, and capturing value in a business environment characterized by the emergence of new business models, digital logistics platforms and CAVs. Through qualitative research based on interviews with strategy managers and senior executives from mobility and technology companies, the findings reveal the importance of business integration on digital platforms to optimize resources and deliver better services. By managing aggregated data from CAVs, digital platforms will enable personalized and comprehensive services through omni-channel delivery. By creating single interfaces for contracting, customer care and customer service, platforms enable companies to specialize in specific services and increase profitability while covering complete needs through cross-company collaborations.

Suggested Citation

  • Javier Turienzo & Alicia Blanco & Jesús F. Lampón & Maria del Pilar Muñoz-Dueñas, 2024. "Logistics business model evolution: digital platforms and connected and autonomous vehicles as disruptors," Review of Managerial Science, Springer, vol. 18(9), pages 2483-2506, September.
    • Handle: RePEc:spr:rvmgts:v:18:y:2024:i:9:d:10.1007_s11846-023-00679-0
    DOI: 10.1007/s11846-023-00679-0
    as

    Download full text from publisher

    File URL: http://link.springer.com/10.1007/s11846-023-00679-0
    File Function: Abstract
    Download Restriction: Access to the full text of the articles in this series is restricted.
    File URL: https://libkey.io/10.1007/s11846-023-00679-0?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. David J. Teece & Greg Linden, 2017. "Business models, value capture, and the digital enterprise," Journal of Organization Design, Springer;Organizational Design Community, vol. 6(1), pages 1-14, December.
    2. Turienzo, Javier & Cabanelas, Pablo & Lampón, Jesús F., 2023. "Business models in times of disruption: The connected and autonomous vehicles (uncertain) domino effect," Journal of Business Research, Elsevier, vol. 156(C).
    3. Ricarda B. Bouncken & Sascha Kraus & Norat Roig-Tierno, 2021. "Knowledge- and innovation-based business models for future growth: digitalized business models and portfolio considerations," Review of Managerial Science, Springer, vol. 15(1), pages 1-14, January.
    4. Jerry Goodstein & Kanak Gautam & Warren Boeker, 1994. "The effects of board size and diversity on strategic change," Strategic Management Journal, Wiley Blackwell, vol. 15(3), pages 241-250, March.
    5. Li, Feng, 2020. "The digital transformation of business models in the creative industries: A holistic framework and emerging trends," Technovation, Elsevier, vol. 92.
    6. Sascha Kraus & Norat Roig-Tierno & Ricarda B. Bouncken, 2019. "Digital innovation and venturing: an introduction into the digitalization of entrepreneurship," Review of Managerial Science, Springer, vol. 13(3), pages 519-528, June.
    7. Kohtamäki, Marko & Parida, Vinit & Oghazi, Pejvak & Gebauer, Heiko & Baines, Tim, 2019. "Digital servitization business models in ecosystems: A theory of the firm," Journal of Business Research, Elsevier, vol. 104(C), pages 380-392.
    8. Monios, Jason & Bergqvist, Rickard, 2019. "The transport geography of electric and autonomous vehicles in road freight networks," Journal of Transport Geography, Elsevier, vol. 80(C).
    9. André Hanelt & René Bohnsack & David Marz & Cláudia Antunes Marante, 2021. "A Systematic Review of the Literature on Digital Transformation: Insights and Implications for Strategy and Organizational Change," Journal of Management Studies, Wiley Blackwell, vol. 58(5), pages 1159-1197, July.
    10. Matthias Fabian Gregersen Trischler & Jason Li-Ying, 2023. "Digital business model innovation: toward construct clarity and future research directions," Review of Managerial Science, Springer, vol. 17(1), pages 3-32, January.
    11. Alexandros Nikitas & Eric Tchouamou Njoya & Samir Dani, 2019. "Examining the myths of connected and autonomous vehicles: analysing the pathway to a driverless mobility paradigm," International Journal of Automotive Technology and Management, Inderscience Enterprises Ltd, vol. 19(1/2), pages 10-30.
    12. Ghezzi, Antonio & Cavallo, Angelo, 2020. "Agile Business Model Innovation in Digital Entrepreneurship: Lean Startup Approaches," Journal of Business Research, Elsevier, vol. 110(C), pages 519-537.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Matthias Fabian Gregersen Trischler & Jason Li-Ying, 2023. "Digital business model innovation: toward construct clarity and future research directions," Review of Managerial Science, Springer, vol. 17(1), pages 3-32, January.
    2. Turienzo, Javier & Cabanelas, Pablo & Lampón, Jesús F., 2023. "Business models in times of disruption: The connected and autonomous vehicles (uncertain) domino effect," Journal of Business Research, Elsevier, vol. 156(C).
    3. Ancillai, Chiara & Sabatini, Andrea & Gatti, Marco & Perna, Andrea, 2023. "Digital technology and business model innovation: A systematic literature review and future research agenda," Technological Forecasting and Social Change, Elsevier, vol. 188(C).
    4. Junru Chen & Lei Shen, 2024. "A Synthetic Review on Enterprise Digital Transformation: A Bibliometric Analysis," Sustainability, MDPI, vol. 16(5), pages 1-20, February.
    5. Piepponen, Amanda & Ritala, Paavo & Keränen, Joona & Maijanen, Päivi, 2022. "Digital transformation of the value proposition: A single case study in the media industry," Journal of Business Research, Elsevier, vol. 150(C), pages 311-325.
    6. Deon Montasser & Ruslan Prijadi & Tengku Ezni Balqiah, 2023. "The Mediating Effect of IT-Enabled Dynamic Capabilities and Organizational Readiness on the Relationship Between Transformational Leadership and Digital Business Model Innovation: Evidence From Indone," SAGE Open, , vol. 13(2), pages 21582440231, June.
    7. Domitilla Magni & Rosa Palladino & Armando Papa & Patrice Cailleba, 2024. "Exploring the journey of Responsible Business Model Innovation in Asian companies: A review and future research agenda," Asia Pacific Journal of Management, Springer, vol. 41(3), pages 1031-1060, September.
    8. Annosi, Maria Carmela & Capo, Francesca & Appio, Francesco Paolo & Bedetti, Ivan, 2023. "Unveiling micro-foundations of digital transformation: Cognitive models, routines, and organizational structures in agri-food SMEs," Technological Forecasting and Social Change, Elsevier, vol. 197(C).
    9. Yáñez-Valdés, Claudia & Guerrero, Maribel & Barros-Celume, Sebastián & Ibáñez, María J., 2023. "Winds of change due to global lockdowns: Refreshing digital social entrepreneurship research paradigm," Technological Forecasting and Social Change, Elsevier, vol. 190(C).
    10. Chen Ren & Sang-Joon Lee & Chenxi Hu, 2023. "Digitalization Improves Enterprise Performance: New Evidence by Text Analysis," SAGE Open, , vol. 13(2), pages 21582440231, May.
    11. Marie-Anne Le-Dain & Lamiae Benhayoun & Judy Matthews & Marine Liard, 2023. "Barriers and opportunities of digital servitization for SMEs: the effect of smart Product-Service System business models," Service Business, Springer;Pan-Pacific Business Association, vol. 17(1), pages 359-393, March.
    12. Merín-Rodrigáñez, Joan & Dasí, Àngels & Alegre, Joaquín, 2024. "Digital transformation and firm performance in innovative SMEs: The mediating role of business model innovation," Technovation, Elsevier, vol. 134(C).
    13. Josef Åström & Wiebke Reim & Vinit Parida, 2022. "Value creation and value capture for AI business model innovation: a three-phase process framework," Review of Managerial Science, Springer, vol. 16(7), pages 2111-2133, October.
    14. Matthew Ayamga & Abdelaziz Lawani & Selorm Akaba & Arsene Birindwa, 2023. "Developing Institutions and Inter-Organizational Synergies through Digitalization and Youth Engagement in African Agriculture: The Case of “Africa Goes Digital”," Land, MDPI, vol. 12(1), pages 1-17, January.
    15. Matarazzo, Michela & Penco, Lara & Profumo, Giorgia & Quaglia, Roberto, 2021. "Digital transformation and customer value creation in Made in Italy SMEs: A dynamic capabilities perspective," Journal of Business Research, Elsevier, vol. 123(C), pages 642-656.
    16. Reuschl, Andreas J. & Deist, Maximilian K. & Maalaoui, Adnane, 2022. "Digital transformation during a pandemic: Stretching the organizational elasticity," Journal of Business Research, Elsevier, vol. 144(C), pages 1320-1332.
    17. Tabares, Sabrina & Parida, Vinit & Visnjic, Ivanka, 2023. "Revenue models for digital services in the railway industry: A framework for choosing the right revenue model," Journal of Business Research, Elsevier, vol. 165(C).
    18. Jovanovic, Marin & Sjödin, David & Parida, Vinit, 2022. "Co-evolution of platform architecture, platform services, and platform governance: Expanding the platform value of industrial digital platforms," Technovation, Elsevier, vol. 118(C).
    19. Leminen, Seppo & Rajahonka, Mervi & Wendelin, Robert & Westerlund, Mika & Nyström, Anna-Greta, 2022. "Autonomous vehicle solutions and their digital servitization business models," Technological Forecasting and Social Change, Elsevier, vol. 185(C).
    20. Evers, Natasha & Ojala, Arto & Sousa, Carlos M.P. & Criado-Rialp, Alex, 2023. "Unraveling business model innovation in firm internationalization: A systematic literature review and future research agenda," Journal of Business Research, Elsevier, vol. 158(C).

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:spr:rvmgts:v:18:y:2024:i:9:d:10.1007_s11846-023-00679-0. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sonal Shukla or Springer Nature Abstracting and Indexing (email available below). General contact details of provider: http://www.springer.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.