IDEAS home Printed from https://ideas.repec.org/a/eee/jbrese/v156y2023ics0148296322009468.html
   My bibliography  Save this article

Business models in times of disruption: The connected and autonomous vehicles (uncertain) domino effect

Author

Listed:
  • Turienzo, Javier
  • Cabanelas, Pablo
  • Lampón, Jesús F.

Abstract

The ongoing digitalization of the economy is challenging the value creation process in traditional business. In the mobility-related industry, the disruptive potential of Connected and Autonomous Vehicles (CAV) has the capacity to transform business models. However, great uncertainty exists regarding the technological evolution and social trends that will condition businesses in the near future. This paper intends to use contingency theory to shed light on this topic and better understand the enhancers and barriers that managers should deal with to create, deliver, and capture value associated to CAV. With this aim, the paper adopts a qualitative approach based on in-depth interviews with high-level managers from different industries. The findings suggest the importance of data management to better understand the needs of the customer and vehicle requirements so that differential value can be provided. Two potential solutions that have emerged are, first, the establishment of alliances between companies competing in different areas and, second, digital platforms in order to enhance customer experience and the evolution from B2C to B2B markets associated with growing servitization.

Suggested Citation

  • Turienzo, Javier & Cabanelas, Pablo & Lampón, Jesús F., 2023. "Business models in times of disruption: The connected and autonomous vehicles (uncertain) domino effect," Journal of Business Research, Elsevier, vol. 156(C).
    • Handle: RePEc:eee:jbrese:v:156:y:2023:i:c:s0148296322009468
    DOI: 10.1016/j.jbusres.2022.113481
    as

    Download full text from publisher

    File URL: http://www.sciencedirect.com/science/article/pii/S0148296322009468
    Download Restriction: Full text for ScienceDirect subscribers only
    File URL: https://libkey.io/10.1016/j.jbusres.2022.113481?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. David J. Teece & Greg Linden, 2017. "Business models, value capture, and the digital enterprise," Journal of Organization Design, Springer;Organizational Design Community, vol. 6(1), pages 1-14, December.
    2. repec:dar:wpaper:63687 is not listed on IDEAS
    3. Ali M. Elharidy & Brian Nicholson & Robert W. Scapens, 2008. "Using grounded theory in interpretive management accounting research," Qualitative Research in Accounting & Management, Emerald Group Publishing Limited, vol. 5(2), pages 139-155, June.
    4. Mora Cortez, Roberto & Johnston, Wesley J. & Gopalakrishna, Srinath, 2022. "Driving participation and investment in B2B trade shows: The organizer view," Journal of Business Research, Elsevier, vol. 142(C), pages 1092-1105.
    5. Dirk Clercq & Narongsak Thongpapanl & Dimo Dimov, 2014. "Contextual ambidexterity in SMEs: the roles of internal and external rivalry," Small Business Economics, Springer, vol. 42(1), pages 191-205, January.
    6. Morris, Michael & Schindehutte, Minet & Allen, Jeffrey, 2005. "The entrepreneur's business model: toward a unified perspective," Journal of Business Research, Elsevier, vol. 58(6), pages 726-735, June.
    7. Javier Turienzo & Pablo Cabanelas & Jesús F. Lampón, 2022. "The Mobility Industry Trends Through the Lens of the Social Analysis: A Multi-Level Perspective Approach," SAGE Open, , vol. 12(1), pages 21582440211, January.
    8. Sjödin, David & Parida, Vinit & Palmié, Maximilian & Wincent, Joakim, 2021. "How AI capabilities enable business model innovation: Scaling AI through co-evolutionary processes and feedback loops," Journal of Business Research, Elsevier, vol. 134(C), pages 574-587.
    9. Cassetta, Ernesto & Marra, Alessandro & Pozzi, Cesare & Antonelli, Paola, 2017. "Emerging technological trajectories and new mobility solutions. A large-scale investigation on transport-related innovative start-ups and implications for policy," Transportation Research Part A: Policy and Practice, Elsevier, vol. 106(C), pages 1-11.
    10. Julia K. de Groote & Werner Conrad & Andreas Hack, 2021. "How can family businesses survive disruptive industry changes? Insights from the traditional mail order industry," Review of Managerial Science, Springer, vol. 15(8), pages 2239-2273, November.
    11. Reim, Wiebke & Sjödin, David R. & Parida, Vinit, 2019. "Servitization of global service network actors – A contingency framework for matching challenges and strategies in service transition," Journal of Business Research, Elsevier, vol. 104(C), pages 461-471.
    12. repec:dar:wpaper:64420 is not listed on IDEAS
    13. Smith, Göran & Sochor, Jana & Karlsson, I.C. MariAnne, 2020. "Intermediary MaaS Integrators: A case study on hopes and fears," Transportation Research Part A: Policy and Practice, Elsevier, vol. 131(C), pages 163-177.
    14. Olabode, Oluwaseun E. & Boso, Nathaniel & Hultman, Magnus & Leonidou, Constantinos N., 2022. "Big data analytics capability and market performance: The roles of disruptive business models and competitive intensity," Journal of Business Research, Elsevier, vol. 139(C), pages 1218-1230.
    15. Alexandros Nikitas & Eric Tchouamou Njoya & Samir Dani, 2019. "Examining the myths of connected and autonomous vehicles: analysing the pathway to a driverless mobility paradigm," International Journal of Automotive Technology and Management, Inderscience Enterprises Ltd, vol. 19(1/2), pages 10-30.
    16. Wang, Yun-chu & Phillips, Fred & Yang, Chyan, 2021. "Bridging innovation and commercialization to create value: An open innovation study," Journal of Business Research, Elsevier, vol. 123(C), pages 255-266.
    17. Patrick Spieth & Sabrina Schneider, 2016. "Business model innovativeness: designing a formative measure for business model innovation," Journal of Business Economics, Springer, vol. 86(6), pages 671-696, August.
    18. Wang, Chenxiao & Qureshi, Israr & Guo, Feng & Zhang, Qingpu, 2022. "Corporate social responsibility and disruptive innovation: The moderating effects of environmental turbulence," Journal of Business Research, Elsevier, vol. 139(C), pages 1435-1450.
    19. Veile, Johannes W. & Schmidt, Marie-Christin & Voigt, Kai-Ingo, 2022. "Toward a new era of cooperation: How industrial digital platforms transform business models in Industry 4.0," Journal of Business Research, Elsevier, vol. 143(C), pages 387-405.
    20. Pratima Bansal & Wendy K. Smith & Eero Vaara, 2018. "New Ways of Seeing through Qualitative Research," Post-Print hal-02312197, HAL.
    21. Monios, Jason & Bergqvist, Rickard, 2019. "The transport geography of electric and autonomous vehicles in road freight networks," Journal of Transport Geography, Elsevier, vol. 80(C).
    22. Ali M. Elharidy & Brian Nicholson & Robert W. Scapens, 2008. "Using grounded theory in interpretive management accounting research," Qualitative Research in Accounting & Management, Emerald Group Publishing Limited, vol. 5(2), pages 139-155, June.
    23. Pütz, Fabian & Murphy, Finbarr & Mullins, Martin & O'Malley, Lisa, 2019. "Connected automated vehicles and insurance: Analysing future market-structure from a business ecosystem perspective," Technology in Society, Elsevier, vol. 59(C).
    24. Li, Feng, 2020. "The digital transformation of business models in the creative industries: A holistic framework and emerging trends," Technovation, Elsevier, vol. 92.
    25. Pratima Bansal & Wendy Smith & Eero Vaara, 2018. "New Ways of Seeing through Qualitative Research," Post-Print hal-02276705, HAL.
    26. Marletto, Gerardo, 2019. "Who will drive the transition to self-driving? A socio-technical analysis of the future impact of automated vehicles," Technological Forecasting and Social Change, Elsevier, vol. 139(C), pages 221-234.
    27. Veit, Daniel J. & Clemons, Eric K. & Benlian, Alexander & Buxmann, Peter & Hess, Thomas & Kundisch, D. & Leimeister, Jan Marco & Loos, Peter & Spann, Martin, 2014. "Business Models – an Information Systems Research Agenda," Publications of Darmstadt Technical University, Institute for Business Studies (BWL) 62747, Darmstadt Technical University, Department of Business Administration, Economics and Law, Institute for Business Studies (BWL).
    28. Margherita Pagani & Catherine Pardo, 2017. "The impact of digital technology on relationships in a business network," Post-Print hal-02312032, HAL.
    29. Heiko Wieland & Nathaniel N. Hartmann & Stephen L. Vargo, 2017. "Business models as service strategy," Journal of the Academy of Marketing Science, Springer, vol. 45(6), pages 925-943, November.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Ancillai, Chiara & Sabatini, Andrea & Gatti, Marco & Perna, Andrea, 2023. "Digital technology and business model innovation: A systematic literature review and future research agenda," Technological Forecasting and Social Change, Elsevier, vol. 188(C).
    2. Leminen, Seppo & Rajahonka, Mervi & Wendelin, Robert & Westerlund, Mika & Nyström, Anna-Greta, 2022. "Autonomous vehicle solutions and their digital servitization business models," Technological Forecasting and Social Change, Elsevier, vol. 185(C).
    3. Ayamga, Matthew & Annosi, Maria Carmela & Kassahun, Ayalew & Dolfsma, Wilfred & Tekinerdogan, Bedir, 2024. "Adaptive organizational responses to varied types of failures: Empirical insights from technology providers in Ghana," Technovation, Elsevier, vol. 129(C).
    4. Ilse Svensson de Jong, 2021. "When Wrong Is Right: Leaving Room for Error in Innovation Measurement," JRFM, MDPI, vol. 14(7), pages 1-14, July.
    5. Meyer, Camille, 2020. "The commons: A model for understanding collective action and entrepreneurship in communities," Journal of Business Venturing, Elsevier, vol. 35(5).
    6. Bouncken, Ricarda B. & Fredrich, Viktor, 2016. "Good fences make good neighbors? Directions and safeguards in alliances on business model innovation," Journal of Business Research, Elsevier, vol. 69(11), pages 5196-5202.
    7. Coskun-Setirek, Abide & Tanrikulu, Zuhal, 2021. "Digital innovations-driven business model regeneration: A process model," Technology in Society, Elsevier, vol. 64(C).
    8. Marija Jović & Edvard Tijan & Doroteja Vidmar & Andreja Pucihar, 2022. "Factors of Digital Transformation in the Maritime Transport Sector," Sustainability, MDPI, vol. 14(15), pages 1-18, August.
    9. Laudien, Sven M. & Reuter, Ute & Sendra Garcia, Francisco Javier & Botella-Carrubi, Dolores, 2024. "Digital advancement and its effect on business model design: Qualitative-empirical insights," Technological Forecasting and Social Change, Elsevier, vol. 200(C).
    10. Piepponen, Amanda & Ritala, Paavo & Keränen, Joona & Maijanen, Päivi, 2022. "Digital transformation of the value proposition: A single case study in the media industry," Journal of Business Research, Elsevier, vol. 150(C), pages 311-325.
    11. Thomson, Linus & Sjödin, David & Parida, Vinit & Jovanovic, Marin, 2023. "Conceptualizing business model piloting: An experiential learning process for autonomous solutions," Technovation, Elsevier, vol. 126(C).
    12. Ahmed, Tanvir & D'Souza, Clare & Ahmed, Rafiuddin & Nanere, Marthin & Khashru, Amir, 2021. "Unpacking microlevel social-purpose organisation in a less affluent economy: The cases of type 2 social business," Journal of Business Research, Elsevier, vol. 125(C), pages 621-629.
    13. Karolina Bähr & Alexander Fliaster, 2023. "The twofold transition: Framing digital innovations and incumbents' value propositions for sustainability," Business Strategy and the Environment, Wiley Blackwell, vol. 32(2), pages 920-935, February.
    14. Luigi Fusco Girard & Marilena Vecco, 2021. "The “Intrinsic Value” of Cultural Heritage as Driver for Circular Human-Centered Adaptive Reuse," Sustainability, MDPI, vol. 13(6), pages 1-28, March.
    15. Javier Turienzo & Pablo Cabanelas & Jesús F. Lampón, 2022. "The Mobility Industry Trends Through the Lens of the Social Analysis: A Multi-Level Perspective Approach," SAGE Open, , vol. 12(1), pages 21582440211, January.
    16. Iteke van Hille & Frank G.A. de Bakker & Julie E. Ferguson & Peter Groenewegen, 2020. "Cross-Sector Partnerships for Sustainability: How Mission-Driven Conveners Drive Change in National Coffee Platforms," Sustainability, MDPI, vol. 12(7), pages 1-23, April.
    17. Randhawa, Krithika & Wilden, Ralf & Gudergan, Siegfried, 2021. "How to innovate toward an ambidextrous business model? The role of dynamic capabilities and market orientation," Journal of Business Research, Elsevier, vol. 130(C), pages 618-634.
    18. Fehrer, Julia A. & Wieland, Heiko, 2021. "A systemic logic for circular business models," Journal of Business Research, Elsevier, vol. 125(C), pages 609-620.
    19. Schlepphorst, Susanne & Welter, Friederike & Holz, Michael, 2022. "Die gesellschaftliche Wertschöpfung des Mittelstands," IfM-Materialien 292, Institut für Mittelstandsforschung (IfM) Bonn.
    20. Taewon Suh & Omar J. Khan & Benedikt Schnellbächer & Sven Heidenreich, 2019. "Strategic Accord And Tension For Business Model Innovation: Examining Different Tacit Knowledge Types And Open Action Strategies," International Journal of Innovation Management (ijim), World Scientific Publishing Co. Pte. Ltd., vol. 24(04), pages 1-29, July.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:eee:jbrese:v:156:y:2023:i:c:s0148296322009468. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Catherine Liu (email available below). General contact details of provider: http://www.elsevier.com/locate/jbusres .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.