IDEAS home Printed from https://ideas.repec.org/a/spr/rvmgts/v14y2020i3d10.1007_s11846-018-0302-3.html
   My bibliography  Save this article

Modeling turnover intention and job performance: the moderation of perceived benevolent climate

Author

Listed:
  • Chu-Mei Liu

    (Tamkang University)

  • Chou-Kang Chiu

    (National TaiChung University of Education)

Abstract

Drawing upon the conservation of resources theory and ethical climate theory, this study develops a mediation model that explains how job stress influences both job performance and turnover intention via the mediation of positive affect. Based on data from service personnel of international business firms that deal with the high-tech market in Taiwan, the study’s test results show that turnover intention relates to job stress directly and indirectly via the mediation of positive affect, while job performance relates to job stress indirectly via the full mediation of positive affect. Moreover, perceived benevolent climate negatively moderates the relationship between positive affect and turnover intention, but positively moderates the relationship between job stress and job performance. Lastly, managerial implications and research limitations are discussed.

Suggested Citation

  • Chu-Mei Liu & Chou-Kang Chiu, 2020. "Modeling turnover intention and job performance: the moderation of perceived benevolent climate," Review of Managerial Science, Springer, vol. 14(3), pages 611-631, June.
    • Handle: RePEc:spr:rvmgts:v:14:y:2020:i:3:d:10.1007_s11846-018-0302-3
    DOI: 10.1007/s11846-018-0302-3
    as

    Download full text from publisher

    File URL: http://link.springer.com/10.1007/s11846-018-0302-3
    File Function: Abstract
    Download Restriction: Access to the full text of the articles in this series is restricted.
    File URL: https://libkey.io/10.1007/s11846-018-0302-3?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. Gary Rothwell & J. Baldwin, 2007. "Ethical Climate Theory, Whistle-blowing, and the Code of Silence in Police Agencies in the State of Georgia," Journal of Business Ethics, Springer, vol. 70(4), pages 341-361, February.
    2. Treviño, Linda Klebe & Butterfield, Kenneth D. & McCabe, Donald L., 1998. "The Ethical Context in Organizations: Influences on Employee Attitudes and Behaviors," Business Ethics Quarterly, Cambridge University Press, vol. 8(3), pages 447-476, July.
    3. William Shafer, 2015. "Ethical Climate, Social Responsibility, and Earnings Management," Journal of Business Ethics, Springer, vol. 126(1), pages 43-60, January.
    4. Sea-Jin Chang & Arjen van Witteloostuijn & Lorraine Eden, 2010. "From the Editors: Common method variance in international business research," Journal of International Business Studies, Palgrave Macmillan;Academy of International Business, vol. 41(2), pages 178-184, February.
    5. Alicia Leung, 2008. "Matching Ethical Work Climate to In-role and Extra-role Behaviors in a Collectivist Work Setting," Journal of Business Ethics, Springer, vol. 79(1), pages 43-55, April.
    6. Aysegul Ertureten & Zeynep Cemalcilar & Zeynep Aycan, 2013. "The Relationship of Downward Mobbing with Leadership Style and Organizational Attitudes," Journal of Business Ethics, Springer, vol. 116(1), pages 205-216, August.
    7. Robert Stewart, 2011. "You Support Diversity, But Are You Ethical? Examining the Interactive Effects of Diversity and Ethical Climate Perceptions on Turnover Intentions," Journal of Business Ethics, Springer, vol. 99(3), pages 453-465, March.
    8. Robert Stewart & Sabrina Volpone & Derek Avery & Patrick McKay, 2011. "You Support Diversity, But Are You Ethical? Examining the Interactive Effects of Diversity and Ethical Climate Perceptions on Turnover Intentions," Journal of Business Ethics, Springer, vol. 100(4), pages 581-593, June.
    9. Yuan-Hui Tsai & Sheng-Wuu Joe & Chieh-Peng Lin & Rong-Tsu Wang, 2014. "Modeling Job Pursuit Intention: Moderating Mechanisms of Socio-Environmental Consciousness," Journal of Business Ethics, Springer, vol. 125(2), pages 287-298, December.
    10. Constantin Blome & Antony Paulraj, 2013. "Ethical Climate and Purchasing Social Responsibility: A Benevolence Focus," Journal of Business Ethics, Springer, vol. 116(3), pages 567-585, September.
    11. Yan Liu & Shuming Zhao & Rui Li & Lulu Zhou & Feng Tian, 2018. "The relationship between organizational identification and internal whistle-blowing: the joint moderating effects of perceived ethical climate and proactive personality," Review of Managerial Science, Springer, vol. 12(1), pages 113-134, January.
    12. Kelly Martin & John Cullen, 2006. "Continuities and Extensions of Ethical Climate Theory: A Meta-Analytic Review," Journal of Business Ethics, Springer, vol. 69(2), pages 175-194, December.
    13. Jay Mulki & Jorge Jaramillo & William Locander, 2008. "Effect of Ethical Climate on Turnover Intention: Linking Attitudinal- and Stress Theory," Journal of Business Ethics, Springer, vol. 78(4), pages 559-574, April.
    14. Ian Ashman & Diana Winstanley, 2007. "For or Against Corporate Identity? Personification and the Problem of Moral Agency," Journal of Business Ethics, Springer, vol. 76(1), pages 83-95, November.
    15. Robert Stewart, 2011. "Erratum to: You Support Diversity, But Are You Ethical? Examining the Interactive Effects of Diversity and Ethical Climate Perceptions on Turnover Intentions," Journal of Business Ethics, Springer, vol. 100(4), pages 717-717, June.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Karolina Oleksa-Marewska & Joanna Tokar, 2022. "The Impact of E-Leadership Effectiveness on Turnover Intentions of Remote Employees," European Research Studies Journal, European Research Studies Journal, vol. 0(4), pages 381-403.
    2. Thomas Köllen & Susanne Kopf, 2022. "Ostracism and nationalism in the workplace: discursive exclusionary practices between cultural and geographic neighbors," Review of Managerial Science, Springer, vol. 16(2), pages 583-615, February.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Stacy H. Lee & Jung Ha-Brookshire, 2017. "Ethical Climate and Job Attitude in Fashion Retail Employees’ Turnover Intention, and Perceived Organizational Sustainability Performance: A Cross-Sectional Study," Sustainability, MDPI, vol. 9(3), pages 1-19, March.
    2. M. Guerci & Giovanni Radaelli & Elena Siletti & Stefano Cirella & A. Rami Shani, 2015. "The Impact of Human Resource Management Practices and Corporate Sustainability on Organizational Ethical Climates: An Employee Perspective," Journal of Business Ethics, Springer, vol. 126(2), pages 325-342, January.
    3. Elizabeth Sheedy & Patrick Garcia & Denise Jepsen, 2021. "The Role of Risk Climate and Ethical Self-interest Climate in Predicting Unethical Pro-organisational Behaviour," Journal of Business Ethics, Springer, vol. 173(2), pages 281-300, October.
    4. Hsieh, Hui-Hsien & Wang, Yau-De, 2016. "Linking perceived ethical climate to organizational deviance: The cognitive, affective, and attitudinal mechanisms," Journal of Business Research, Elsevier, vol. 69(9), pages 3600-3608.
    5. Victoria-Sophie Osburg & Vignesh Yoganathan & Boris Bartikowski & Hongfei Liu & Micha Strack, 2020. "Effects of Ethical Certification and Ethical eWoM on Talent Attraction," Journal of Business Ethics, Springer, vol. 164(3), pages 535-548, July.
    6. Raghda Abulsaoud Ahmed Younis & Aida Said Moawad Elsaid, 2021. "Enhancing the In-Role Behaviour and Organizational Citizenship Behaviours in the Workplace: A Multidimensional View for the Role of Ethical Climate," International Journal of Business and Management, Canadian Center of Science and Education, vol. 14(12), pages 1-1, July.
    7. Sebastian Cortes-Mejia & Andres Felipe Cortes & Pol Herrmann, 2022. "Sharing Strategic Decisions: CEO Humility, TMT Decentralization, and Ethical Culture," Journal of Business Ethics, Springer, vol. 178(1), pages 241-260, June.
    8. Jorien L. Pruijssers & Pursey P. M. A. R. Heugens & J. Oosterhout, 2020. "Winning at a Losing Game? Side-Effects of Perceived Tournament Promotion Incentives in Audit Firms," Journal of Business Ethics, Springer, vol. 162(1), pages 149-167, February.
    9. Robert A. Giacalone & Carole L. Jurkiewicz & Mark Promislo, 2016. "Ethics and Well-Being: The Paradoxical Implications of Individual Differences in Ethical Orientation," Journal of Business Ethics, Springer, vol. 137(3), pages 491-506, September.
    10. Hannah Meacham & Jillian Cavanagh & Timothy Bartram & Jennifer Laing, 2019. "Ethical Management in the Hotel Sector: Creating an Authentic Work Experience for Workers with Intellectual Disabilities," Journal of Business Ethics, Springer, vol. 155(3), pages 823-835, March.
    11. Thomas Köllen & Andri Koch & Andreas Hack, 2020. "Nationalism at Work: Introducing the “Nationality-Based Organizational Climate Inventory” and Assessing Its Impact on the Turnover Intention of Foreign Employees," Management International Review, Springer, vol. 60(1), pages 97-122, February.
    12. Omar S. Itani & Fernando Jaramillo & Larry Chonko, 2019. "Achieving Top Performance While Building Collegiality in Sales: It All Starts with Ethics," Journal of Business Ethics, Springer, vol. 156(2), pages 417-438, May.
    13. Qinghua Zhu & Hang Yin & Junjun Liu & Kee‐hung Lai, 2014. "How is Employee Perception of Organizational Efforts in Corporate Social Responsibility Related to Their Satisfaction and Loyalty Towards Developing Harmonious Society in Chinese Enterprises?," Corporate Social Responsibility and Environmental Management, John Wiley & Sons, vol. 21(1), pages 28-40, January.
    14. Tanja Rabl & María del Triana, 2014. "Organizational Value for Age Diversity and Potential Applicants’ Organizational Attraction: Individual Attitudes Matter," Journal of Business Ethics, Springer, vol. 121(3), pages 403-417, May.
    15. Pekkan Nazmiye Ulku & Bicer Mehmet, 2022. "Ethical Climate’s Mediating Role on the Relationship Between Emotional Intelligence and Job Satisfaction," Journal of Management and Business Administration. Central Europe, Sciendo, vol. 30(1), pages 115-132, March.
    16. Sebastian Goebel & Barbara E. Weißenberger, 2017. "The Relationship Between Informal Controls, Ethical Work Climates, and Organizational Performance," Journal of Business Ethics, Springer, vol. 141(3), pages 505-528, March.
    17. Yuhyung Shin, 2012. "CEO Ethical Leadership, Ethical Climate, Climate Strength, and Collective Organizational Citizenship Behavior," Journal of Business Ethics, Springer, vol. 108(3), pages 299-312, July.
    18. K. Parboteeah & Hsien Chen & Ying-Tzu Lin & I-Heng Chen & Amber Lee & Anyi Chung, 2010. "Establishing Organizational Ethical Climates: How Do Managerial Practices Work?," Journal of Business Ethics, Springer, vol. 97(4), pages 599-611, December.
    19. He Peng & Feng Wei, 2020. "How and When Does Leader Behavioral Integrity Influence Employee Voice? The Roles of Team Independence Climate and Corporate Ethical Values," Journal of Business Ethics, Springer, vol. 166(3), pages 505-521, October.
    20. Tanja Rabl & María Carmen Triana & Seo-Young Byun & Laura Bosch, 2020. "Diversity Management Efforts as an Ethical Responsibility: How Employees’ Perceptions of an Organizational Integration and Learning Approach to Diversity Affect Employee Behavior," Journal of Business Ethics, Springer, vol. 161(3), pages 531-550, January.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:spr:rvmgts:v:14:y:2020:i:3:d:10.1007_s11846-018-0302-3. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sonal Shukla or Springer Nature Abstracting and Indexing (email available below). General contact details of provider: http://www.springer.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.