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Categorical versus dimensional thinking: improving anti-stigma campaigns by matching health message frames and implicit worldviews

Author

Listed:
  • Jan-Hinrich Meyer

    (IQS School of Management, Universitat Ramon Llull)

  • Ko Ruyter

    (King’s College London
    UNSW Sydney)

  • Dhruv Grewal

    (Babson College)

  • Kathleen Cleeren

    (KU Leuven, Campus Carolus Antwerp)

  • Debbie Isobel Keeling

    (University of Sussex, Falmer Campus)

  • Scott Motyka

    (Keck Graduate Institute)

Abstract

Despite growing applications of social and healthcare marketing to enhance public well-being through anti-stigma campaigns, little research investigates how public stigma surrounding health conditions might limit the outcomes of these campaigns. By drawing on the theory of implicit worldviews, this study identifies reasons for public stigma as well as associated message frames to address these reasons. Study 1a provides evidence that implicit worldviews are relevant to campaign results. Study 1b and Study 2 demonstrate that fitting consumers’ implicit worldview with suitable (i.e., biomedical or biopsychosocial) health frames reduces stigma endorsement. Study 3 identifies the perceived severity of a mental illness as a boundary condition; marketing communications have the greatest impact when they refer to an illness with lower perceived severity. Finally, Study 4 expands understanding of the phenomenon by extending the findings to physical health conditions (i.e., obesity). The article concludes by discussing the implications of these findings for policy and future applications.

Suggested Citation

  • Jan-Hinrich Meyer & Ko Ruyter & Dhruv Grewal & Kathleen Cleeren & Debbie Isobel Keeling & Scott Motyka, 2020. "Categorical versus dimensional thinking: improving anti-stigma campaigns by matching health message frames and implicit worldviews," Journal of the Academy of Marketing Science, Springer, vol. 48(2), pages 222-245, March.
    • Handle: RePEc:spr:joamsc:v:48:y:2020:i:2:d:10.1007_s11747-019-00673-7
    DOI: 10.1007/s11747-019-00673-7
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    References listed on IDEAS

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    1. Boman, Laura & Urumutta Hewage, Ganga S. & Hasford, Jonathan, 2023. "Strength in diversity: How incongruent racial cues enhance consumer preferences toward conservative brands," Journal of Business Research, Elsevier, vol. 168(C).

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