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Barriers and Strategies for Digitalisation of Economy in Developing Countries: Pakistan, a Case in Point

Author

Listed:
  • Mahrose Nadeem

    (Ghulam Ishaq Khan Institute of Engineering Sciences and Technology)

  • Yousaf Ali

    (Ghulam Ishaq Khan Institute of Engineering Sciences and Technology)

  • Obaid ur Rehman

    (Aalto University)

  • Lauri Tapani Saarinen

    (Aalto University)

Abstract

Digital economy refers to the economic model where manual financial transactions, interactions, and activities are replaced or facilitated by digital tools. Incorporating digital tools has become an absolute necessity for economic development in the modern era. However, the digitalisation of economies faces several hindrances, especially in the underdeveloped and developing world. This study has two objectives. First, it aims to identify and analyse the barriers to digitalising the economy in Pakistan, a developing country. Second, it identifies and examines the strategies that can aid in overcoming these barriers and lead towards the digitalisation of the economy. It has employed Interpretive Structural Modelling (ISM) to analyse the obstacles and Fuzzy Quality Function Deployment (QFD) to examine the proposed solutions. Results indicate that the lack of adequate ICT infrastructure, lack of awareness of the business opportunities and benefits, and market challenges are the most significant barriers to the digitalisation of the economy. Furthermore, the introduction of artificial intelligence (AI), machine learning, advanced analytics, research and development, and standardisation of digital processes were recommended as the most effective measures. The study contributes to the research methods literature by proposing a hybrid methodology comprising ISM and Fuzzy QFD. In addition, the results of this study can be replicated across developing economies.

Suggested Citation

  • Mahrose Nadeem & Yousaf Ali & Obaid ur Rehman & Lauri Tapani Saarinen, 2024. "Barriers and Strategies for Digitalisation of Economy in Developing Countries: Pakistan, a Case in Point," Journal of the Knowledge Economy, Springer;Portland International Center for Management of Engineering and Technology (PICMET), vol. 15(1), pages 4730-4749, March.
    • Handle: RePEc:spr:jknowl:v:15:y:2024:i:1:d:10.1007_s13132-023-01158-3
    DOI: 10.1007/s13132-023-01158-3
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    References listed on IDEAS

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    1. Tetiana Stroiko & Ludmila Nazarova & Natalia Danik, 2021. "Transformation Of Economic Processes On The Basis Of Digitalisation," Baltic Journal of Economic Studies, Publishing house "Baltija Publishing", vol. 7(1).
    2. Marijn Janssen & Nripendra P. Rana & Emma L. Slade & Yogesh K. Dwivedi, 2018. "Trustworthiness of digital government services: deriving a comprehensive theory through interpretive structural modelling," Public Management Review, Taylor & Francis Journals, vol. 20(5), pages 647-671, May.
    3. Sanneke Kuipers & Michael Schonheit, 2022. "Data Breaches and Effective Crisis Communication: A Comparative Analysis of Corporate Reputational Crises," Corporate Reputation Review, Palgrave Macmillan, vol. 25(3), pages 176-197, August.
    4. Bottani, Eleonora, 2009. "A fuzzy QFD approach to achieve agility," International Journal of Production Economics, Elsevier, vol. 119(2), pages 380-391, June.
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    Cited by:

    1. Zijing Li & Arnaud Waquet & Philippe Campillo, 2025. "The Glocalization of Sport: A Research Field for Social Innovation," Social Sciences, MDPI, vol. 14(1), pages 1-19, January.

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