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Workplace Flexibility Dimensions as Enablers of Organizational Citizenship Behavior

Author

Listed:
  • Mohit Yadav

    (Indian Institute of Technology Roorkee)

  • Santosh Rangnekar

    (Indian Institute of Technology Roorkee)

  • Umesh Bamel

    (Indian Institute of Management Raipur)

Abstract

The paper proposes workplace flexibility as enabler of Organizational Citizenship Behavior (OCB) with the help of six workplace flexibility dimensions. The study is based upon interaction with 25 HR experts in two phases and uses Total interpretive Structural Modelling to develop workplace flexibility framework. Further, the driver-dependence matrix is used to classify the enablers into four categories: autonomous, drivers, linkages and dependents to establish enablers’ influence on OCB. The proposed workplace flexibility framework will give insight to both management and employees into ways of advancing the OCB behaviors. Other Implications and future directions are also discussed.

Suggested Citation

  • Mohit Yadav & Santosh Rangnekar & Umesh Bamel, 2016. "Workplace Flexibility Dimensions as Enablers of Organizational Citizenship Behavior," Global Journal of Flexible Systems Management, Springer;Global Institute of Flexible Systems Management, vol. 17(1), pages 41-56, March.
  • Handle: RePEc:spr:gjofsm:v:17:y:2016:i:1:d:10.1007_s40171-015-0117-x
    DOI: 10.1007/s40171-015-0117-x
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    References listed on IDEAS

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    1. Federica Origo & Laura Pagani, 2008. "Workplace flexibility and job satisfaction: some evidence from Europe," International Journal of Manpower, Emerald Group Publishing Limited, vol. 29(6), pages 539-566, September.
    2. Neetu Yadav, 2014. "Total interpretive structural modelling (TISM) of strategic performance management for Indian telecom service providers," International Journal of Productivity and Performance Management, Emerald Group Publishing Limited, vol. 63(4), pages 421-445, April.
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    Cited by:

    1. Sushil,, 2018. "Incorporating polarity of relationships in ISM and TISM for theory building in information and organization management," International Journal of Information Management, Elsevier, vol. 43(C), pages 38-51.
    2. Sushil, 2018. "How to check correctness of total interpretive structural models?," Annals of Operations Research, Springer, vol. 270(1), pages 473-487, November.
    3. Madhukar Patil & M. Suresh, 2019. "Modelling the Enablers of Workforce Agility in IoT Projects: A TISM Approach," Global Journal of Flexible Systems Management, Springer;Global Institute of Flexible Systems Management, vol. 20(2), pages 157-175, June.
    4. Maria Khan & Asif Mahmood & Muhammad Shoaib, 2022. "Role of Ethical Leadership in Improving Employee Outcomes through the Work Environment, Work-Life Quality and ICT Skills: A Setting of China-Pakistan Economic Corridor," Sustainability, MDPI, vol. 14(17), pages 1-18, September.
    5. Lalatendu Kesari Jena & Nazia Zabin Memon, 2018. "Does Workplace Flexibility Usher Innovation? A Moderated Mediation Model on the Enablers of Innovative Workplace Behavior," Global Journal of Flexible Systems Management, Springer;Global Institute of Flexible Systems Management, vol. 19(1), pages 5-17, March.
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