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The Analysis of the Implementation of 5-S Principles Integrated With ISO 9001 Requirements at Higher Education Level

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  • Rahmat Nurcahyo
  • Fany Apriliani
  • Erlinda Muslim
  • Alan Dwi Wibowo

Abstract

Indonesia, as a country with intensive skill positions, needs to pay attention to the management of colleges. Standardization and development are essential processes in higher education. These can be achieved through the implementation of total quality management (TQM). The initial steps to achieve TQM in higher education are the 5-S kaizen principles ( Seiri/Sort, Seiton/Set in order, Seiso/Shine, Seiketsu/Standardize, dan Shitsuke/Sustain ) and ISO 9000. There are many similarities between the requirements of the quality management system (QMS) standard of ISO 9001 and 5-S principles. Thus, the integration of both systems in higher education is very potential to be implemented. This research was conducted at college Diploma Program. The implementation of 5-S principle integrated with the requirements of ISO 9001 used Analytical Hierarchy Process, Cross-Tabulation Correlation, and Importance Performance Analysis. The results of this research show the priority degree of 5-S principles on ISO 9001 requirements. It is also found that there is a close relationship (correlation value) between each 5-S principle and ISO 9001 requirements, and the results of the performance evaluation of the implementation of the integration system in college.

Suggested Citation

  • Rahmat Nurcahyo & Fany Apriliani & Erlinda Muslim & Alan Dwi Wibowo, 2019. "The Analysis of the Implementation of 5-S Principles Integrated With ISO 9001 Requirements at Higher Education Level," SAGE Open, , vol. 9(3), pages 21582440198, August.
    • Handle: RePEc:sae:sagope:v:9:y:2019:i:3:p:2158244019870773
    DOI: 10.1177/2158244019870773
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    References listed on IDEAS

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    1. Jugraj Singh Randhawa & Inderpreet Singh Ahuja, 2017. "Evaluating impact of 5S implementation on business performance," International Journal of Productivity and Performance Management, Emerald Group Publishing Limited, vol. 66(7), pages 948-978, September.
    2. Roxana Sârbu & Anca Gabriela Ilie & Antonia Cristiana Enache & Dan Dumitriu, 2009. "The Quality of Educational Services in Higher Education – Assurance, Management or Excellence?," The AMFITEATRU ECONOMIC journal, Academy of Economic Studies - Bucharest, Romania, vol. 11(26), pages 383-392, June.
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    Cited by:

    1. Carlos Manzanares-Cañizares & Alberto Sánchez-Lite & Víctor F. Rosales-Prieto & José Luis Fuentes-Bargues & Cristina González-Gaya, 2022. "A 5S Lean Strategy for a Sustainable Welding Process," Sustainability, MDPI, vol. 14(11), pages 1-17, May.
    2. Jih-Kuang Chen, 2021. "A New Approach for Diagonal Line Model of Importance-Performance Analysis: A Case Study of Tourist Satisfaction in China," SAGE Open, , vol. 11(1), pages 21582440219, January.

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