Development of an Instrument for Measuring Student Satisfaction in Business Educational Institutions
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References listed on IDEAS
- Roxana Sârbu & Anca Gabriela Ilie & Antonia Cristiana Enache & Dan Dumitriu, 2009. "The Quality of Educational Services in Higher Education – Assurance, Management or Excellence?," The AMFITEATRU ECONOMIC journal, Academy of Economic Studies - Bucharest, Romania, vol. 11(26), pages 383-392, June.
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Cited by:
- Milad Kalantari Shahijan & Sajad Rezaei & Vinitha Padmanabhan Guptan, 2018. "Marketing public and private higher education institutions: A total experiential model of international student’s satisfaction, performance and continues intention," International Review on Public and Nonprofit Marketing, Springer;International Association of Public and Non-Profit Marketing, vol. 15(2), pages 205-234, June.
- Dabija Dan-Cristian & Abrudan Ioana-Nicoleta & Postelnicu Cătălin, 2016. "Teachers’ Motivations and Expectations Regarding Lifelong Learning," Studia Universitatis Babeș-Bolyai Oeconomica, Sciendo, vol. 61(3), pages 32-42, December.
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More about this item
Keywords
student satisfaction; educational marketing; satisfaction measurement tool; satisfaction determinants; business educational institutions;All these keywords.
JEL classification:
- I21 - Health, Education, and Welfare - - Education - - - Analysis of Education
- M31 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Marketing and Advertising - - - Marketing
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