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Job Satisfaction in Relation to Communication in Health Care Among Nurses: A Narrative Review and Practical Recommendations

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Listed:
  • Peter Vermeir
  • Sophie Degroote
  • Dominique Vandijck
  • An Mariman
  • Myriam Deveugele
  • Renaat Peleman
  • Rik Verhaeghe
  • Bart Cambré
  • Dirk Vogelaers

Abstract

Worldwide, nurse shortage and high turnover rates are observed. Job satisfaction is a major determinant of retention and is influenced by intraorganizational communication and perceived communication satisfaction. This article presents a narrative review on communication satisfaction, job satisfaction, and their mutual relationship as well as their impact on turnover intention and burnout risk in the nursing profession. A literature search was conducted in the databases PubMed, Web of Science, and The Cochrane Library, and 47 articles were included. Descriptive analysis identified different types of social networks in the health care workplace. There is a positive association between communication and job satisfaction among nurses, translating into decreased turnover intention and burnout risk. Job satisfaction is required both for organizational stability as for coguaranteeing patient safety. This will be best achieved through an organization-wide multimodal prevention and intervention program, aimed at optimizing different modalities of interprofessional communication, workload, and job satisfaction.

Suggested Citation

  • Peter Vermeir & Sophie Degroote & Dominique Vandijck & An Mariman & Myriam Deveugele & Renaat Peleman & Rik Verhaeghe & Bart Cambré & Dirk Vogelaers, 2017. "Job Satisfaction in Relation to Communication in Health Care Among Nurses: A Narrative Review and Practical Recommendations," SAGE Open, , vol. 7(2), pages 21582440177, June.
    • Handle: RePEc:sae:sagope:v:7:y:2017:i:2:p:2158244017711486
    DOI: 10.1177/2158244017711486
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    References listed on IDEAS

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    1. Bayan T Kaddourah & Aziza Khalidi & Amani K Abu‐Shaheen & Mohamad A Al‐Tannir, 2013. "Factors impacting job satisfaction among nurses from a tertiary care centre," Journal of Clinical Nursing, John Wiley & Sons, vol. 22(21-22), pages 3153-3159, November.
    2. Anja Iseke, 2014. "The Part-Time Job Satisfaction Puzzle: Different Types of Job Discrepancies and the Moderating Effect of Family Importance," British Journal of Industrial Relations, London School of Economics, vol. 52(3), pages 445-469, September.
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    Cited by:

    1. Gordon Abekah-Nkrumah & Jacqueline Nkrumah, 2021. "Perceived work environment and patient-centered behavior: A study of selected district hospitals in the central region of Ghana," PLOS ONE, Public Library of Science, vol. 16(1), pages 1-15, January.
    2. Timothy W. Farrell & Jorie M. Butler & Gail L. Towsley & Jacqueline S. Telonidis & Katherine P. Supiano & Caroline E. Stephens & Nancy M. Nelson & Alisyn L. May & Linda S. Edelman, 2022. "Communication Disparities between Nursing Home Team Members," IJERPH, MDPI, vol. 19(10), pages 1-8, May.
    3. Nazyktere Hasani, 2019. "Active and Qualitative Learning a Consequence of the Integration of Non-Formal Methods in Teaching Content and Their Implementation in the Teaching Process," European Journal of Education Articles, Revistia Research and Publishing, vol. 2, January -.

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