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Renal inpatient ward nurse experience and job satisfaction: A qualitative study

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  • Aisha Tamika McKenzie
  • Gulen Addis

Abstract

Aims and objectives To examine the experience of registered nurses working in renal inpatients wards at an acute National Health Service (NHS) hospital Trust. Nurse perceptions of their experience particularly in relation to job satisfaction were analysed. Background Increased understanding of workplace organisation and culture can contribute to improved nurse work experience and better patient care. Worldwide many studies conducted on nurse experience and job satisfaction show that job satisfaction level varies across work settings so analysis of job satisfaction at a local level such as in a ward is important for producing useful analysis and recommendations. Method Using purposive sampling, semistructured individual interviews were conducted on twelve registered nurses working on renal inpatient wards. Results The study identified three themes: safe care, organisational culture and work environment. Although staffing was identified as a key element to providing safe care maintaining adequate staffing levels remained a challenge. Whilst there were opportunities for professional development more support is needed for newly qualified nurses. Conclusions Findings highlighted that renal patients were complex. It is important to maintain adequate staffing levels. Good clinical leadership is required to support and develop the positive experience of nurses. Relevance to clinical practice The high turnover of newly qualified nurses is a particular problem and nurse managers need to develop strategies to retain such nurses. Regular audits on staffing levels as part of improving workforce planning and patient safety need to be conducted.

Suggested Citation

  • Aisha Tamika McKenzie & Gulen Addis, 2018. "Renal inpatient ward nurse experience and job satisfaction: A qualitative study," Journal of Clinical Nursing, John Wiley & Sons, vol. 27(23-24), pages 4353-4360, December.
  • Handle: RePEc:wly:jocnur:v:27:y:2018:i:23-24:p:4353-4360
    DOI: 10.1111/jocn.14552
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    References listed on IDEAS

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    1. Bayan T Kaddourah & Aziza Khalidi & Amani K Abu‐Shaheen & Mohamad A Al‐Tannir, 2013. "Factors impacting job satisfaction among nurses from a tertiary care centre," Journal of Clinical Nursing, John Wiley & Sons, vol. 22(21-22), pages 3153-3159, November.
    2. Vimala Ramoo & Khatijah L Abdullah & Chua Yan Piaw, 2013. "The relationship between job satisfaction and intention to leave current employment among registered nurses in a teaching hospital," Journal of Clinical Nursing, John Wiley & Sons, vol. 22(21-22), pages 3141-3152, November.
    3. Tarja Kvist & Raija Mäntynen & Pirjo Partanen & Hannele Turunen & Merja Miettinen & Katri Vehviläinen-Julkunen, 2012. "The Job Satisfaction of Finnish Nursing Staff: The Development of a Job Satisfaction Scale and Survey Results," Nursing Research and Practice, Hindawi, vol. 2012, pages 1-11, October.
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