IDEAS home Printed from https://ideas.repec.org/a/sae/entthe/v43y2019i6p1094-1123.html
   My bibliography  Save this article

Volunteer Retention in Prosocial Venturing: The Role of Emotional Connectivity

Author

Listed:
  • Steffen Farny
  • Ewald Kibler
  • Solange Hai
  • Paolo Landoni

Abstract

This study develops an understanding of the role of emotional connectivity for volunteer retention in prosocial business venturing. By embedding it in organizational ambivalence theory, our analysis of four volunteer-dependent community ventures reveals two mechanisms through which entrepreneurs strengthen volunteers’ emotional connectivity. We first identify emotion-focused practices that form volunteers’ emotional attachment to the venture, and then demonstrate how duality-focused practices, in the form of managing inherent organizational duality, complement emotion-focused practices to foster volunteers’ emotional loyalty to the venture. Theorizing from our findings, we introduce a model of managing volunteers’ emotional connectivity, and conclude by discussing its implications for prosocial venture research on volunteerism and affective commitment.

Suggested Citation

  • Steffen Farny & Ewald Kibler & Solange Hai & Paolo Landoni, 2019. "Volunteer Retention in Prosocial Venturing: The Role of Emotional Connectivity," Entrepreneurship Theory and Practice, , vol. 43(6), pages 1094-1123, November.
    • Handle: RePEc:sae:entthe:v:43:y:2019:i:6:p:1094-1123
    DOI: 10.1177/1042258718769055
    as

    Download full text from publisher

    File URL: https://journals.sagepub.com/doi/10.1177/1042258718769055
    Download Restriction: no
    File URL: https://libkey.io/10.1177/1042258718769055?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    References listed on IDEAS

    as
    1. Gideon D. Markman & Michael Russo & G. T. Lumpkin & P. Devereaux (Dev) Jennings & Johanna Mair, 2016. "Entrepreneurship as a Platform for Pursuing Multiple Goals: A Special Issue on Sustainability, Ethics, and Entrepreneurship," Journal of Management Studies, Wiley Blackwell, vol. 53(5), pages 673-694, July.
    2. Peter Somerville & Gerard McElwee, 2011. "Situating community enterprise: A theoretical exploration," Entrepreneurship & Regional Development, Taylor & Francis Journals, vol. 23(5-6), pages 317-330, June.
    3. Sandy Bogaert & Christophe Boone & Arjen van Witteloostuijn, 2012. "Social Value Orientation and Climate Strength as Moderators of the Impact of Work Group Cooperative Climate on Affective Commitment," Journal of Management Studies, Wiley Blackwell, vol. 49(5), pages 918-944, July.
    4. Christiane Bode & Jasjit Singh & Michelle Rogan, 2015. "Corporate Social Initiatives and Employee Retention," Organization Science, INFORMS, vol. 26(6), pages 1702-1720, December.
    5. Benjamin A. Campbell & Martin Ganco & April M. Franco & Rajshree Agarwal, 2012. "Who leaves, where to, and why worry? employee mobility, entrepreneurship and effects on source firm performance," Strategic Management Journal, Wiley Blackwell, vol. 33(1), pages 65-87, January.
    6. Rajshree Agarwal & Martin Ganco & Rosemarie H. Ziedonis, 2009. "Reputations for toughness in patent enforcement: implications for knowledge spillovers via inventor mobility," Strategic Management Journal, Wiley Blackwell, vol. 30(13), pages 1349-1374, December.
    7. Maija Renko, 2013. "Early Challenges of Nascent Social Entrepreneurs," Entrepreneurship Theory and Practice, , vol. 37(5), pages 1045-1069, September.
    8. Muñoz, Pablo & Cacciotti, Gabriella & Cohen, Boyd, 2018. "The double-edged sword of purpose-driven behavior in sustainable venturing," Journal of Business Venturing, Elsevier, vol. 33(2), pages 149-178.
    9. Jeffrey G. York & Isobel O'Neil & Saras D. Sarasvathy, 2016. "Exploring Environmental Entrepreneurship: Identity Coupling, Venture Goals, and Stakeholder Incentives," Journal of Management Studies, Wiley Blackwell, vol. 53(5), pages 695-737, July.
    10. Blake E. Ashforth & Kristie M. Rogers & Michael G. Pratt & Camille Pradies, 2014. "Ambivalence in Organizations: A Multilevel Approach," Organization Science, INFORMS, vol. 25(5), pages 1453-1478, October.
    11. Melissa S. Cardon & Maw–Der Foo & Dean Shepherd & Johan Wiklund, 2012. "Exploring the Heart: Entrepreneurial Emotion is a Hot Topic," Entrepreneurship Theory and Practice, , vol. 36(1), pages 1-10, January.
    12. Kibler, Ewald & Fink, Matthias & Lang, Richard & Muñoz, Pablo, 2015. "Place attachment and social legitimacy: Revisiting the sustainable entrepreneurship journey," Journal of Business Venturing Insights, Elsevier, vol. 3(C), pages 24-29.
    13. Nicola Breugst & Dean A. Shepherd, 2017. "If you Fight with Me, I'll Get Mad! A Social Model of Entrepreneurial Affect," Entrepreneurship Theory and Practice, , vol. 41(3), pages 379-418, May.
    14. Nicola Breugst & Anne Domurath & Holger Patzelt & Anja Klaukien, 2012. "Perceptions of Entrepreneurial Passion and Employees’ Commitment to Entrepreneurial Ventures," Entrepreneurship Theory and Practice, , vol. 36(1), pages 171-192, January.
    15. MariaLaura Di Domenico & Helen Haugh & Paul Tracey, 2010. "Social Bricolage: Theorizing Social Value Creation in Social Enterprises," Entrepreneurship Theory and Practice, , vol. 34(4), pages 681-703, July.
    16. James Austin & Howard Stevenson & Jane Wei–Skillern, 2006. "Social and Commercial Entrepreneurship: Same, Different, or Both?," Entrepreneurship Theory and Practice, , vol. 30(1), pages 1-22, January.
    17. Michael Gibbert & Winfried Ruigrok & Barbara Wicki, 2008. "What passes as a rigorous case study?," Strategic Management Journal, Wiley Blackwell, vol. 29(13), pages 1465-1474, December.
    18. O'Neil, Isobel & Ucbasaran, Deniz, 2016. "Balancing “what matters to me” with “what matters to them”: Exploring the legitimation process of environmental entrepreneurs," Journal of Business Venturing, Elsevier, vol. 31(2), pages 133-152.
    19. Helen Haugh, 2007. "Community–Led Social Venture Creation," Entrepreneurship Theory and Practice, , vol. 31(2), pages 161-182, March.
    20. Rauch, Andreas & Hatak, Isabella, 2016. "A meta-analysis of different HR-enhancing practices and performance of small and medium sized firms," Journal of Business Venturing, Elsevier, vol. 31(5), pages 485-504.
    21. Jennings, Jennifer E. & Edwards, Tim & Devereaux Jennings, P. & Delbridge, Rick, 2015. "Emotional arousal and entrepreneurial outcomes: Combining qualitative methods to elaborate theory," Journal of Business Venturing, Elsevier, vol. 30(1), pages 113-130.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Haugh, Helen M., 2021. "The governance of entrepreneurial community ventures: How do conflicting community interests influence opportunity exploitation?," Journal of Business Venturing Insights, Elsevier, vol. 16(C).
    2. Kuckertz, Andreas & Bernhard, Alexander & Berger, Elisabeth S.C. & Dvouletý, Ondřej & Harms, Rainer & Jack, Sarah & Kibler, Ewald, 2023. "Scaling the right answers – Creating and maintaining hope through social entrepreneurship in light of humanitarian crises," Journal of Business Venturing Insights, Elsevier, vol. 19(C).
    3. Lauri Laine & Ewald Kibler, 2022. "The Social Imaginary of Emancipation in Entrepreneurship," Entrepreneurship Theory and Practice, , vol. 46(2), pages 393-420, March.
    4. Ginting-Szczesny, Bernadetta A., 2022. "Giving colour to emotions in entrepreneurship," Journal of Business Venturing Insights, Elsevier, vol. 17(C).
    5. Bernadetta A. Ginting-Szczesny & Ewald Kibler & Melissa S. Cardon & Teemu Kautonen & Henri Hakala, 2024. "The role of passion diversity, compassion, and self-compassion for team entrepreneurial passion," Small Business Economics, Springer, vol. 62(3), pages 987-1007, March.
    6. Hadjielias, Elias & Dada, Olufunmilola (Lola) & Eliades, Kostas, 2021. "Entrepreneurial process in international multiunit franchise outlets: A social capital perspective," Journal of Business Research, Elsevier, vol. 134(C), pages 13-28.
    7. Daniel Arenas & Marta Strumińska‐Kutra & Paolo Landoni, 2020. "Walking the tightrope and stirring things up: Exploring the institutional work of sustainable entrepreneurs," Business Strategy and the Environment, Wiley Blackwell, vol. 29(8), pages 3055-3071, December.
    8. Castelló, Itziar & Barberá-Tomás, David & Vaara, Eero, 2023. "Moving on: Narrative identity reconstruction after entrepreneurial failure," Journal of Business Venturing, Elsevier, vol. 38(4).
    9. Koehne, Florian & Woodward, Richard & Honig, Benson, 2022. "The potentials and perils of prosocial power: Transnational social entrepreneurship dynamics in vulnerable places," Journal of Business Venturing, Elsevier, vol. 37(4).

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Matthew P. Johnson & Stefan Schaltegger, 2020. "Entrepreneurship for Sustainable Development: A Review and Multilevel Causal Mechanism Framework," Entrepreneurship Theory and Practice, , vol. 44(6), pages 1141-1173, November.
    2. Mikhail Kosmynin & Elisabet Carine Ljunggren, 2023. "Tales of the Unexpected: The Repair Work of an Entrepreneurial Resourcing Practice and the Role of Emotions," Entrepreneurship Theory and Practice, , vol. 47(6), pages 2347-2383, November.
    3. Robin Stevens & Nathalie Moray & Johan Bruneel, 2015. "The Social and Economic Mission of Social Enterprises: Dimensions, Measurement, Validation, and Relation," Entrepreneurship Theory and Practice, , vol. 39(5), pages 1051-1082, September.
    4. Sophie Bacq & Kimberly A. Eddleston, 2018. "A Resource-Based View of Social Entrepreneurship: How Stewardship Culture Benefits Scale of Social Impact," Journal of Business Ethics, Springer, vol. 152(3), pages 589-611, October.
    5. Singaram, Raja & Radu-Lefebvre, Miruna & Gartner, William B., 2023. "Gordian knot uncut: Understanding the problem of founder exit in social ventures," Journal of Business Venturing Insights, Elsevier, vol. 19(C).
    6. Moroz, Peter W. & Gamble, Edward N., 2021. "Business model innovation as a window into adaptive tensions: Five paths on the B Corp journey," Journal of Business Research, Elsevier, vol. 125(C), pages 672-683.
    7. Henry Sauermann, 2017. "Fire in the Belly? Employee Motives and Innovative Performance in Startups versus Established Firms," NBER Working Papers 23099, National Bureau of Economic Research, Inc.
    8. Adélie Ranville & Marcos Barros, 2022. "Towards Normative Theories of Social Entrepreneurship. A Review of the Top Publications of the Field," Journal of Business Ethics, Springer, vol. 180(2), pages 407-438, October.
    9. Weerawardena, Jay & Salunke, Sandeep & Haigh, Nardia & Sullivan Mort, Gillian, 2021. "Business model innovation in social purpose organizations: Conceptualizing dual social-economic value creation," Journal of Business Research, Elsevier, vol. 125(C), pages 762-771.
    10. Hadad Shahrazad, 2017. "Main research areas and methods in social entrepreneurship," Proceedings of the International Conference on Business Excellence, Sciendo, vol. 11(1), pages 893-903, July.
    11. Pérez, Víctor Centeno & Kansikas, Juha, 2019. "Emotions and entrepreneurship education: State of the art and future research agenda," Working Papers 02/19, Institut für Mittelstandsforschung (IfM) Bonn.
    12. Cuiping Ma & Jibao Gu & Hefu Liu, 2017. "Entrepreneurs’ passion and new venture performance in China," International Entrepreneurship and Management Journal, Springer, vol. 13(4), pages 1043-1068, December.
    13. Xiangping Jia & Geoffrey Desa, 2020. "Social entrepreneurship and impact investment in rural–urban transformation: An orientation to systemic social innovation and symposium findings," Agriculture and Human Values, Springer;The Agriculture, Food, & Human Values Society (AFHVS), vol. 37(4), pages 1217-1239, December.
    14. Pradeep Kumar Hota & Balaji Subramanian & Gopalakrishnan Narayanamurthy, 2020. "Mapping the Intellectual Structure of Social Entrepreneurship Research: A Citation/Co-citation Analysis," Journal of Business Ethics, Springer, vol. 166(1), pages 89-114, September.
    15. Giuseppina Maria Cardella & Brizeida Raquel Hernández-Sánchez & Alcides Almeida Monteiro & José Carlos Sánchez-García, 2021. "Social Entrepreneurship Research: Intellectual Structures and Future Perspectives," Sustainability, MDPI, vol. 13(14), pages 1-21, July.
    16. Pablo Muñoz & Boyd Cohen, 2018. "Sustainable Entrepreneurship Research: Taking Stock and looking ahead," Business Strategy and the Environment, Wiley Blackwell, vol. 27(3), pages 300-322, March.
    17. Koehne, Florian & Woodward, Richard & Honig, Benson, 2022. "The potentials and perils of prosocial power: Transnational social entrepreneurship dynamics in vulnerable places," Journal of Business Venturing, Elsevier, vol. 37(4).
    18. Na Shen & Kevin Au & Weiwen Li, 2020. "Strategic alignment of intangible assets: The role of corporate social responsibility," Asia Pacific Journal of Management, Springer, vol. 37(4), pages 1119-1139, December.
    19. Mara Willemijn van Twuijver & Lucas Olmedo & Mary O’Shaughnessy & Thia Hennessy, 2020. "Rural social enterprises in Europe: A systematic literature review," Local Economy, London South Bank University, vol. 35(2), pages 121-142, March.
    20. Siebold, Nicole, 2021. "Reference points for business model innovation in social purpose organizations: A stakeholder perspective," Journal of Business Research, Elsevier, vol. 125(C), pages 710-719.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:sae:entthe:v:43:y:2019:i:6:p:1094-1123. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: SAGE Publications (email available below). General contact details of provider: .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.