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Obstructions To Job Satisfaction: Voices Of Small To Medium Enterprise Employees In The Manufacturing Industry In Zimbabwe

Author

Listed:
  • Takupiwa Nyanga

    (Julius Nyerere School of Social Sciences, Great Zimbabwe University, Masvingo, Zimbabwe)

  • Rosemary Sibanda

    (University of KwaZulu- Natal, Durban, South Africa)

  • Jan Kruger

    (School of Business Leadership, University of South Africa, Pretoria, South Africa)

Abstract

The purpose of this study was to investigate job satisfaction problems faced by employees in Manufacturing Small to Medium Enterprises (MSMEs). A qualitative research methodology was utilized to carry out the study. Interviews were conducted on 50 participants who were selected from MSMEs in Masvingo urban. Thematic data analysis method was employed to analyze data. The study established that job satisfaction among MSMEs employees was extremely low and needed to be addressed as prompt as possible so as to reduce its negative ramifications to MSMEs. MSMEs’ poor financial performance, operating in distressed economic environment, failure by management to develop strategies of propelling employee satisfaction, unitary approach to labor relations, social problems, failure to develop a safe and secure work environment were some of the impediments to job satisfaction. The study concluded that job satisfaction challenges are some of the key issues that need to be addressed since they directly affect organizational performance and growth.

Suggested Citation

  • Takupiwa Nyanga & Rosemary Sibanda & Jan Kruger, 2020. "Obstructions To Job Satisfaction: Voices Of Small To Medium Enterprise Employees In The Manufacturing Industry In Zimbabwe," Business Excellence and Management, Faculty of Management, Academy of Economic Studies, Bucharest, Romania, vol. 10(1), pages 16-30, March.
    • Handle: RePEc:rom:bemann:v:10:y:2020:i:1:p:16-30
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    References listed on IDEAS

    as
    1. Faiza Manzoor & Longbao Wei & Mohammad Nurunnabi & Qazi Abdul Subhan & Syed Irshad Ali Shah & Samaher Fallatah, 2019. "The Impact of Transformational Leadership on Job Performance and CSR as Mediator in SMEs," Sustainability, MDPI, vol. 11(2), pages 1-14, January.
    2. Gary Akehurst & José Comeche & Miguel-Angel Galindo, 2009. "Job satisfaction and commitment in the entrepreneurial SME," Small Business Economics, Springer, vol. 32(3), pages 277-289, March.
    3. Weihui Fu & Satish Deshpande, 2014. "The Impact of Caring Climate, Job Satisfaction, and Organizational Commitment on Job Performance of Employees in a China’s Insurance Company," Journal of Business Ethics, Springer, vol. 124(2), pages 339-349, October.
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