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Psychological Contract and its Relevance in Fast-Food Industry

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  • Anitha Thomas

Abstract

Psychological contracts are defined as the beliefs individuals hold regarding the terms and conditions of the exchange agreement between themselves and their organizations. The study aims at understanding the depth of Psychological contracts at Western Ahmedabad fast- food joints and its relation with employee’s commitment. It was indeed a challenge to understand Psychological contracts in this particular sector as its growing at a fast pace and evolving a cutthroat competition. Three Psychological Contract Variables- Relational, Balanced and Transactional were employed on 60 crew member from 7 FastFood Joints. A 16 item Psychological Contract inventory to measure employees’ commitment was adopted from PCI of Donald Cable. The study revealed all the three variables in the study, however where commitment was concerned the Dominant one was Transactional commitment. The work concludes with an orientation that, Psychological Contract Variables has lot to do with Lifes’- Orientation of each individual employee.

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  • Anitha Thomas, 2011. "Psychological Contract and its Relevance in Fast-Food Industry," Journal of Economics and Behavioral Studies, AMH International, vol. 3(6), pages 337-344.
    • Handle: RePEc:rnd:arjebs:v:3:y:2011:i:6:p:337-344
    DOI: 10.22610/jebs.v3i6.288
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    References listed on IDEAS

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    1. Jackie Coyle‐Shapiro & Ian Kessler, 2000. "Consequences Of The Psychological Contract For The Employment Relationship: A Large Scale Survey," Journal of Management Studies, Wiley Blackwell, vol. 37(7), pages 903-930, November.
    2. Shostak, Arthur B., 1993. "The nature of work in the twenty-first century: Certain uncertainties," Business Horizons, Elsevier, vol. 36(6), pages 30-34.
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