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Business Process Re-Engineering and Profitability in the Nigerian Oil and Gas Industry: The Mediating Influence of Operational Performance

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  • Olawumi Dele Awolusi
  • Olusegun Sulaiman Atiku

Abstract

The aim of this study was to operationalize and test a conceptual model to measure the effect ofBusiness Process Re-engineering (BPR) implementation on profitability in the Nigerian oil and gas industry.Based on a framework from Al-Mashari and Zairi, these objectives were achieved using the followingprocedures: reliability and validity analysis, factor analyses (exploratory factor analysis-EFA andconfirmatory factor analysis-CFA) and Structural Equation Modelling (SEM). The model contrived thereforeconfirmed the positive influence of BPR on profitability, as well as the mediating influence of operationalperformance in the Nigerian Oil and Gas industry. Specifically, the structural model shows the positive effectof organizational structure and IT Infrastructures on both profitability and operational performance.However, SEM failed to establish the relationship between management competence and support andprofitability. The study is expected to enhance the adoption and successful implementation of BPRprogrammes in the oil and gas industry.

Suggested Citation

  • Olawumi Dele Awolusi & Olusegun Sulaiman Atiku, 2019. "Business Process Re-Engineering and Profitability in the Nigerian Oil and Gas Industry: The Mediating Influence of Operational Performance," Information Management and Business Review, AMH International, vol. 11(3), pages 13-26.
    • Handle: RePEc:rnd:arimbr:v:11:y:2019:i:3:p:13-26
    DOI: 10.22610/imbr.v11i3(I).2943
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    References listed on IDEAS

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    1. Nnamdi Asika & Olawumi Dele Awolusi, 2013. "Modelling critical success factors of business process reengineering and business performance of Nigerian oil and gas companies," International Journal of Services and Operations Management, Inderscience Enterprises Ltd, vol. 15(1), pages 28-43.
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    3. Salaheldin Ismail Salaheldin, 2009. "Critical success factors for TQM implementation and their impact on performance of SMEs," International Journal of Productivity and Performance Management, Emerald Group Publishing Limited, vol. 58(3), pages 215-237, March.
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    5. Hammer, Michael & Champy, James, 1993. "Reengineering the corporation: A manifesto for business revolution," Business Horizons, Elsevier, vol. 36(5), pages 90-91.
    6. Olawumi Dele Awolusi, 2013. "The effects of total quality management on customer service management in the Nigerian banking industry: an empirical analysis," International Journal of Management and Network Economics, Inderscience Enterprises Ltd, vol. 3(1), pages 57-77.
    7. Richard P. Rumelt, 1991. "How much does industry matter?," Strategic Management Journal, Wiley Blackwell, vol. 12(3), pages 167-185, March.
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    Cited by:

    1. O. Makgati Meladi Makgati & Olawumi D Awolusi, 2020. "The Influence of Information Communication Technology (ICT) integration on teaching and learning in South African Schools," Journal of Education and Vocational Research, AMH International, vol. 10(2), pages 47-64.
    2. Olutayo Akanji Olatunji & Olawumi Dele Awolusi, 2020. "Performance evaluation and improvement among salesmen in the Nigerian fast moving consumer goods sector," Journal of Social and Development Sciences, AMH International, vol. 10(4), pages 12-29.
    3. Martha Mumbi Simwanza & Olawumi Dele Awolusi, 2020. "Customer Experience Monitoring: A Study of Zambian Banks," Journal of Education and Vocational Research, AMH International, vol. 10(2), pages 1-17.
    4. Clarisse Blazi & Olawumi D Awolusi, 2020. "Employee Engagement in Multinational Diverse Organization in Difficult Terrain: A Study of Non-Family Station Organization," Information Management and Business Review, AMH International, vol. 12(1), pages 45-62.
    5. Kristelle Marjori Matira & Olawumi Dele Awolusi, 2020. "Leaders and Managers Styles towards Employee Centricity: A Study of Hospitality Industry in United Arab Emirates," Information Management and Business Review, AMH International, vol. 12(1), pages 1-21.
    6. Louis Mukonga Muzinga & Olawumi D Awolusi, 2020. "Strategic leadership in post-conflict states: A study of The Democratic Republic of Congo (DRC)," Journal of Social and Development Sciences, AMH International, vol. 10(4), pages 36-51.

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