Does new technology put an end to policyholder risk declaration? The impact of digitalisation on insurance relationships
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DOI: 10.1057/s41288-020-00191-6
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Cited by:
- Ritu Srivastava & Anupama Prashar & S.Veena Iyer & Piyush Gotise, 2024. "Insurance in the Industry 4.0 environment: A literature review, synthesis, and research agenda," Australian Journal of Management, Australian School of Business, vol. 49(2), pages 290-312, May.
- Jorge Andrés-Sánchez & Jaume Gené-Albesa, 2024. "Not with the bot! The relevance of trust to explain the acceptance of chatbots by insurance customers," Palgrave Communications, Palgrave Macmillan, vol. 11(1), pages 1-12, December.
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Keywords
Risk declaration; Doctrine of utmost good faith; Telematics; Internet of things; Big data; Insurance; New technology; Trust;All these keywords.
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