IDEAS home Printed from https://ideas.repec.org/a/oup/jconrs/v10y1983i1p73-82.html
   My bibliography  Save this article

An Analysis of Consumer Interaction Styles in the Marketplace

Author

Listed:
  • Richins, Marsha L

Abstract

No abstract is available for this item.

Suggested Citation

  • Richins, Marsha L, 1983. "An Analysis of Consumer Interaction Styles in the Marketplace," Journal of Consumer Research, Journal of Consumer Research Inc., vol. 10(1), pages 73-82, June.
    • Handle: RePEc:oup:jconrs:v:10:y:1983:i:1:p:73-82
    DOI: 10.1086/208946
    as

    Download full text from publisher

    File URL: http://dx.doi.org/10.1086/208946
    Download Restriction: no
    File URL: https://libkey.io/10.1086/208946?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Roschk, Holger & Müller, Jana & Gelbrich, Katja, 2013. "Age matters: How developmental stages of adulthood affect customer reaction to complaint handling efforts," Journal of Retailing and Consumer Services, Elsevier, vol. 20(2), pages 154-164.
    2. W. Sabadie & I. Prim-Allaz & S. Llosa, 2006. "Contribution des elements de gestion des reclamations a la satisfaction: les apports de la theorie de la justice," Post-Print hal-01822842, HAL.
    3. Kamran Azam & Munawar Javed & Shazib Arif & Nabila Rukhsar & Shafia Muzaffar & Ayyaz Manzoor Kanjoo & Muhammad Ahsan Nawaz & Muhammad Aftab Ali, 2013. "Determinants affecting customer¡¯s complaint intention," International Journal of Learning and Development, Macrothink Institute, vol. 3(6), pages 139-152, December.
    4. Marília Lara Marcondes Machado de Oliveira & Andres Rodriguez Veloso, 2015. "Dysfunctional Consumer Behavior: Proposition of a Measurement Scale," Brazilian Business Review, Fucape Business School, vol. 0(2), pages 24-49, August.
    5. Wilhelms, Steven C. & Coatney, Kalyn T. & Chaudhry, Anita M. & Rodgers, Aaron D., 2016. "Brinkmanship on the Commons: A Laboratory Experiment Related to African Pulaar Herders," 2016 Annual Meeting, February 6-9, 2016, San Antonio, Texas 230085, Southern Agricultural Economics Association.
    6. Johnson, Guillaume D. & Grier, Sonya A., 2013. "Understanding the influence of cross-cultural Consumer-to-Consumer Interaction on consumer service satisfaction," Journal of Business Research, Elsevier, vol. 66(3), pages 306-313.
    7. Abhijit Patwardhan & Megan Keith & Scott Vitell, 2012. "Religiosity, Attitude Toward Business, and Ethical Beliefs: Hispanic Consumers in the United States," Journal of Business Ethics, Springer, vol. 110(1), pages 61-70, September.
    8. Long-Chuan Lu & Hsiu-Hua Chang & Alan Chang, 2015. "Consumer Personality and Green Buying Intention: The Mediate Role of Consumer Ethical Beliefs," Journal of Business Ethics, Springer, vol. 127(1), pages 205-219, March.
    9. Daunt, Kate L. & Harris, Lloyd C., 2011. "Customers acting badly: Evidence from the hospitality industry," Journal of Business Research, Elsevier, vol. 64(10), pages 1034-1042, October.
    10. Rachel A. Carson & Zoe Hamel & Kelly Giarrocco & Rebecca Baylor & Leah Greden Mathews, 2016. "Buying in: the influence of interactions at farmers’ markets," Agriculture and Human Values, Springer;The Agriculture, Food, & Human Values Society (AFHVS), vol. 33(4), pages 861-875, December.
    11. Weijters, Bert & Millet, Kobe & Cabooter, Elke, 2021. "Extremity in horizontal and vertical Likert scale format responses. Some evidence on how visual distance between response categories influences extreme responding," International Journal of Research in Marketing, Elsevier, vol. 38(1), pages 85-103.
    12. Scott Vitell & Jatinder Singh & Joseph Paolillo, 2007. "Consumers’ Ethical Beliefs: The Roles of Money, Religiosity and Attitude toward Business," Journal of Business Ethics, Springer, vol. 73(4), pages 369-379, July.
    13. Thai, Nguyen T. & Yuksel, Ulku, 2017. "Too many destinations to visit: Tourists’ dilemma?," Annals of Tourism Research, Elsevier, vol. 62(C), pages 38-53.
    14. Griep, Yannick & Kraak, Johannes M. & Fenneman, Jesse & Jiménez, Alfredo & Lub, Xander D., 2023. "You scratch my back, I’ll scratch yours: Unethical pro-organizational behavior and deviance in response to different psychological contract states," Journal of Business Research, Elsevier, vol. 156(C).
    15. Andrey Sergeevich Mikhaylov & Ivan Sergeevich Gumenuk & Anna Alekseevna Mikhaylova, 2016. "Russian public transport system: the customers’ feedback on the service provision," Public Transport, Springer, vol. 8(1), pages 125-141, March.
    16. Wilson, Matthew, 2018. "Where is the power in numbers? Understanding firm and consumer power when crowdsourcing," Business Horizons, Elsevier, vol. 61(4), pages 545-554.
    17. Inoue, Yuhei & Heffernan, Caroline & Yamaguchi, Taku & Filo, Kevin, 2018. "Social and charitable impacts of a charity-affiliated sport event: A mixed methods study," Sport Management Review, Elsevier, vol. 21(2), pages 202-218.
    18. Grace Suk Ha Chan & Irini Lai Fun Tang & Aiko Hoi Kei Sou, 2017. "An Exploration of Consumer Complaint Behavior towards the Hotel Industry: Case Study in Macao," International Journal of Marketing Studies, Canadian Center of Science and Education, vol. 9(5), pages 56-76, October.
    19. Iyer, Rajesh & Muncy, James A., 2009. "Purpose and object of anti-consumption," Journal of Business Research, Elsevier, vol. 62(2), pages 160-168, February.
    20. Chebat, Jean-Charles & Filiatrault, Pierre & Gelinas-Chebat, Claire & Vaninsky, Alexander, 1995. "Impact of waiting attribution and consumer's mood on perceived quality," Journal of Business Research, Elsevier, vol. 34(3), pages 191-196, November.
    21. Fullerton, R. A. & Punj, G., 2004. "Repercussions of promoting an ideology of consumption: consumer misbehavior," Journal of Business Research, Elsevier, vol. 57(11), pages 1239-1249, November.

    More about this item

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:oup:jconrs:v:10:y:1983:i:1:p:73-82. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: the person in charge (email available below). General contact details of provider: https://academic.oup.com/jcr .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.