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Total Quality Management and its Implementation in the Context of Pakistan

Author

Listed:
  • Ayousha Fayyaz

    (University of Miskolc)

Abstract

This research paper focuses on the practices of TQM which are being implemented in Pakistan and finds out the relationship between the quality implementation and the performance of the organizations. There is a significant impact of TQM on performance of organizational operations especially in larger firms that have specialized processes of manufacturing. In Pakistan, TQM is implemented by 3 types of methods: Assurance of Quality, Consistent Improvement and Control of Quality. The results indicate that Total Quality Management has two effects on the performance of organizations: First, the practices of TQM may affect the performance of the organization; or it may halt the firms to achieve the goals which has a negative impact on their performance. One limitation of this research is that it is limited to Pakistan only. So the future researchers can base their studies on different context.

Suggested Citation

  • Ayousha Fayyaz, 2021. "Total Quality Management and its Implementation in the Context of Pakistan," Theory Methodology Practice (TMP), Faculty of Economics, University of Miskolc, vol. 17(02), pages 45-51.
    • Handle: RePEc:mic:tmpjrn:v:17:y:2021:i:02:p:45-51
    as

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    File URL: http://tmp.gtk.uni-miskolc.hu/volumes/2021/02/TMP_2021_02_04.pdf
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    References listed on IDEAS

    as
    1. Sadikoglu, Esin & Zehir, Cemal, 2010. "Investigating the effects of innovation and employee performance on the relationship between total quality management practices and firm performance: An empirical study of Turkish firms," International Journal of Production Economics, Elsevier, vol. 127(1), pages 13-26, September.
    2. Gary P. Moynihan & Rajwinder Sachdeva, 2013. "Development of an integrated TQM-based system for university accreditation requirements," International Journal of Productivity and Quality Management, Inderscience Enterprises Ltd, vol. 12(1), pages 38-60.
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    More about this item

    Keywords

    Quality Management; Firm Performance; Productivity;
    All these keywords.

    JEL classification:

    • L15 - Industrial Organization - - Market Structure, Firm Strategy, and Market Performance - - - Information and Product Quality
    • M11 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - Production Management

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