IDEAS home Printed from https://ideas.repec.org/a/kap/jbuset/v144y2017i1d10.1007_s10551-015-2805-z.html
   My bibliography  Save this article

Towards Understanding Stakeholder Salience Transition and Relational Approach to ‘Better’ Corporate Social Responsibility: A Case for a Proposed Model in Practice

Author

Listed:
  • Michael O. Erdiaw-Kwasie

    (University of Southern Queensland)

  • Khorshed Alam

    (University of Southern Queensland)

  • Md. Shahiduzzaman

    (University of Southern Queensland)

Abstract

Management and business literature affirm the role played by stakeholders in corporate social responsibility (CSR) practices as crucial, but what constitutes a true business–society partnership remains relatively unexplored. This paper aims to improve scholarly and management understanding beyond the usual managers’ perceptions on salience attributes, to include how stakeholders can acquire missing attributes to inform a meaningful partnership. In doing this, a model is proposed which conceptualises CSR practices and outcomes within the frameworks of stakeholder salience via empowerment, sustainable corporate social performances and partnership quality. A holistic discussion leads to generation of propositions on stakeholder salience management, corporate social performance, corporate–community partnership systems and CSR practices, which have both academic and management implications.

Suggested Citation

  • Michael O. Erdiaw-Kwasie & Khorshed Alam & Md. Shahiduzzaman, 2017. "Towards Understanding Stakeholder Salience Transition and Relational Approach to ‘Better’ Corporate Social Responsibility: A Case for a Proposed Model in Practice," Journal of Business Ethics, Springer, vol. 144(1), pages 85-101, August.
  • Handle: RePEc:kap:jbuset:v:144:y:2017:i:1:d:10.1007_s10551-015-2805-z
    DOI: 10.1007/s10551-015-2805-z
    as

    Download full text from publisher

    File URL: http://link.springer.com/10.1007/s10551-015-2805-z
    File Function: Abstract
    Download Restriction: Access to full text is restricted to subscribers.

    File URL: https://libkey.io/10.1007/s10551-015-2805-z?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. Michelle Greenwood, 2007. "Stakeholder Engagement: Beyond the Myth of Corporate Responsibility," Journal of Business Ethics, Springer, vol. 74(4), pages 315-327, September.
    2. Kemp, Deanna & Owen, John R., 2013. "Community relations and mining: Core to business but not “core business”," Resources Policy, Elsevier, vol. 38(4), pages 523-531.
    3. Carroll, Archie B., 1991. "The pyramid of corporate social responsibility: Toward the moral management of organizational stakeholders," Business Horizons, Elsevier, vol. 34(4), pages 39-48.
    4. Helen Irvine, 2011. "From go to woe," Accounting, Auditing & Accountability Journal, Emerald Group Publishing Limited, vol. 24(7), pages 824-847, September.
    5. Humphreys, David, 2000. "A business perspective on community relations in mining," Resources Policy, Elsevier, vol. 26(3), pages 127-131, September.
    6. Jethro Pettit, 2012. "Getting to Grips with Power: Action Learning for Social Change in the UK," IDS Bulletin, Blackwell Publishing, vol. 43(3), pages 11-26, May.
    7. Freeman, R. Edward, 1994. "The Politics of Stakeholder Theory: Some Future Directions1," Business Ethics Quarterly, Cambridge University Press, vol. 4(4), pages 409-421, October.
    8. Reimann, Felix & Ehrgott, Matthias & Kaufmann, Lutz & Carter, Craig R., 2012. "Local stakeholders and local legitimacy: MNEs' social strategies in emerging economies," Journal of International Management, Elsevier, vol. 18(1), pages 1-17.
    9. Deepa Narayan, 2002. "Empowerment and Poverty Reduction : A Sourcebook," World Bank Publications - Books, The World Bank Group, number 15239.
    10. Wettstein, Florian, 2012. "CSR and the Debate on Business and Human Rights: Bridging the Great Divide," Business Ethics Quarterly, Cambridge University Press, vol. 22(4), pages 739-770, October.
    11. Abagail McWilliams & Donald S. Siegel & Patrick M. Wright, 2006. "Corporate Social Responsibility: Strategic Implications," Journal of Management Studies, Wiley Blackwell, vol. 43(1), pages 1-18, January.
    12. Anne Tempel & Peter Walgenbach, 2007. "Global Standardization of Organizational Forms and Management Practices? What New Institutionalism and the Business‐Systems Approach Can Learn from Each Other," Journal of Management Studies, Wiley Blackwell, vol. 44(1), pages 1-24, January.
    13. Reinhard Steurer, 2006. "Mapping stakeholder theory anew: from the ‘stakeholder theory of the firm’ to three perspectives on business–society relations," Business Strategy and the Environment, Wiley Blackwell, vol. 15(1), pages 55-69, January.
    14. Julia Roloff, 2008. "Learning from Multi-Stakeholder Networks: Issue-Focussed Stakeholder Management," Journal of Business Ethics, Springer, vol. 82(1), pages 233-250, September.
    15. Adele Santana, 2012. "Three Elements of Stakeholder Legitimacy," Journal of Business Ethics, Springer, vol. 105(2), pages 257-265, January.
    16. Milena Parent & David Deephouse, 2007. "A Case Study of Stakeholder Identification and Prioritization by Managers," Journal of Business Ethics, Springer, vol. 75(1), pages 1-23, September.
    17. Owen, John R. & Kemp, Deanna, 2013. "Social licence and mining: A critical perspective," Resources Policy, Elsevier, vol. 38(1), pages 29-35.
    18. Linnenluecke, Martina K. & Griffiths, Andrew, 2010. "Corporate sustainability and organizational culture," Journal of World Business, Elsevier, vol. 45(4), pages 357-366, October.
    19. C. Bhattacharya & Daniel Korschun & Sankar Sen, 2009. "Strengthening Stakeholder–Company Relationships Through Mutually Beneficial Corporate Social Responsibility Initiatives," Journal of Business Ethics, Springer, vol. 85(2), pages 257-272, April.
    20. Monfardini, Patrizio & Barretta, Antonio D. & Ruggiero, Pasquale, 2013. "Seeking legitimacy: Social reporting in the healthcare sector," Accounting forum, Elsevier, vol. 37(1), pages 54-66.
    21. Phillips, Robert, 2003. "Stakeholder Legitimacy," Business Ethics Quarterly, Cambridge University Press, vol. 13(1), pages 25-41, January.
    22. Mariëtte van Huijstee & Pieter Glasbergen, 2008. "The practice of stakeholder dialogue between multinationals and NGOs," Corporate Social Responsibility and Environmental Management, John Wiley & Sons, vol. 15(5), pages 298-310, September.
    23. Ana Esteves & Mary-Anne Barclay, 2011. "New Approaches to Evaluating the Performance of Corporate–Community Partnerships: A Case Study from the Minerals Sector," Journal of Business Ethics, Springer, vol. 103(2), pages 189-202, October.
    24. ChunLei Yang & Sven Modell, 2013. "Power and performance," Accounting, Auditing & Accountability Journal, Emerald Group Publishing Limited, vol. 26(1), pages 101-132, January.
    25. Frances Bowen & Aloysius Newenham-Kahindi & Irene Herremans, 2010. "When Suits Meet Roots: The Antecedents and Consequences of Community Engagement Strategy," Journal of Business Ethics, Springer, vol. 95(2), pages 297-318, August.
    26. Carmelo Cennamo & Pascual Berrone & Luis Gomez-Mejia, 2009. "Does Stakeholder Management have a Dark Side?," Journal of Business Ethics, Springer, vol. 89(4), pages 491-507, November.
    27. Blackstock, K.L. & Kelly, G.J. & Horsey, B.L., 2007. "Developing and applying a framework to evaluate participatory research for sustainability," Ecological Economics, Elsevier, vol. 60(4), pages 726-742, February.
    28. Prno, Jason & Scott Slocombe, D., 2012. "Exploring the origins of ‘social license to operate’ in the mining sector: Perspectives from governance and sustainability theories," Resources Policy, Elsevier, vol. 37(3), pages 346-357.
    29. Benjamin Neville & Bulent Menguc, 2006. "Stakeholder Multiplicity: Toward an Understanding of the Interactions between Stakeholders," Journal of Business Ethics, Springer, vol. 66(4), pages 377-391, July.
    30. AfDB AfDB, . "Annual Report 2012," Annual Report, African Development Bank, number 461.
    31. Andrew Crane & Trish Ruebottom, 2011. "Stakeholder Theory and Social Identity: Rethinking Stakeholder Identification," Journal of Business Ethics, Springer, vol. 102(1), pages 77-87, March.
    32. Alsop, Ruth & Heinsohn, Nina, 2005. "Measuring empowerment in practice: structuring analysis and framing indicators," Policy Research Working Paper Series 3510, The World Bank.
    33. Patrizio Monfardini & Antonio D. Barretta & Pasquale Ruggiero, 2013. "Seeking legitimacy: Social reporting in the healthcare sector," Accounting Forum, Taylor & Francis Journals, vol. 37(1), pages 54-66, March.
    34. Philippe Touron, 2005. "The adoption of US GAAP by French firms before the creation of the International Accounting Standard Committee: an institutional explanation," Post-Print hal-03002955, HAL.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Figueira, Sandra & Gauthier, Caroline & Torres de Oliveira, Rui, 2023. "CSR and stakeholder salience in MNE subsidiaries in emerging markets," International Business Review, Elsevier, vol. 32(5).
    2. Peter Ansu-Mensah & Emmanuel Opoku Marfo & Lyon Salia Awuah & Kwame Oduro Amoako, 2021. "Corporate social responsibility and stakeholder engagement in Ghana’s mining sector: a case study of Newmont Ahafo mines," International Journal of Corporate Social Responsibility, Springer, vol. 6(1), pages 1-22, December.
    3. Anabella Davila & Carlos Rodriguez-Lluesma & Marta M. Elvira, 2018. "Engaging Stakeholders in Emerging Economies: The Case of Multilatinas," Journal of Business Ethics, Springer, vol. 152(4), pages 949-964, November.
    4. Yakovleva, Natalia & Vazquez-Brust, Diego Alfonso, 2018. "Multinational mining enterprises and artisanal small-scale miners: From confrontation to cooperation," Journal of World Business, Elsevier, vol. 53(1), pages 52-62.
    5. Pablo Rodrigo & Ignacio J. Duran, 2021. "Why Does Context Really Matter? Understanding Companies’ Dialogue with Fringe Communities," Sustainability, MDPI, vol. 13(2), pages 1-26, January.
    6. Varsha Singh & Sakshi Kathuria & Deepika Puri & Bharat Kapoor, 2023. "Corporate social responsibility and behavioral intentions: A mediating mechanism of Brand Recognition," Corporate Social Responsibility and Environmental Management, John Wiley & Sons, vol. 30(4), pages 1698-1711, July.
    7. Tahniyath Fatima & Said Elbanna, 2023. "Corporate Social Responsibility (CSR) Implementation: A Review and a Research Agenda Towards an Integrative Framework," Journal of Business Ethics, Springer, vol. 183(1), pages 105-121, February.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Alejandra Marin & Ronald Mitchell & Jae Lee, 2015. "The Vulnerability and Strength Duality in Ethnic Business: A Model of Stakeholder Salience and Social Capital," Journal of Business Ethics, Springer, vol. 130(2), pages 271-289, August.
    2. Marc Orlitzky & Céline Louche & Jean-Pascal Gond & Wendy Chapple, 2017. "Unpacking the Drivers of Corporate Social Performance: A Multilevel, Multistakeholder, and Multimethod Analysis," Journal of Business Ethics, Springer, vol. 144(1), pages 21-40, August.
    3. Upadhyay, Saurabh, 2023. "Impact of the formal and informal institutions on the performance of Indian mining companies: A fuzzy set QCA analysis," Resources Policy, Elsevier, vol. 82(C).
    4. Yanica P. Dimitrova, 2020. "Corporate Social Responsibility and Innovation – the Meaningful Connection," Economic Studies journal, Bulgarian Academy of Sciences - Economic Research Institute, issue 4, pages 89-108.
    5. Elise Perrault, 2017. "A ‘Names-and-Faces Approach’ to Stakeholder Identification and Salience: A Matter of Status," Journal of Business Ethics, Springer, vol. 146(1), pages 25-38, November.
    6. Fuisz-Kehrbach, Sonja-Katrin, 2015. "A three-dimensional framework to explore corporate sustainability activities in the mining industry: Current status and challenges ahead," Resources Policy, Elsevier, vol. 46(P1), pages 101-115.
    7. Samantha Miles, 2012. "Stakeholder: Essentially Contested or Just Confused?," Journal of Business Ethics, Springer, vol. 108(3), pages 285-298, July.
    8. Pouresmaieli, Mahdi & Ataei, Mohammad & Nouri Qarahasanlou, Ali & Barabadi, Abbas, 2024. "Corporate social responsibility in complex systems based on sustainable development," Resources Policy, Elsevier, vol. 90(C).
    9. Silvana Signori & Yves Fassin, 2023. "Family Members’ Salience in Family Business: An Identity-Based Stakeholder Approach," Journal of Business Ethics, Springer, vol. 183(1), pages 191-211, February.
    10. Lyon Salia Awuah & Kwame Oduro Amoako & Stephen Yeboah & Emmanuel Opoku Marfo & Peter Ansu-Mensah, 2021. "Corporate Social Responsibility (CSR): motivations and challenges of a Multinational Enterprise (MNE) subsidiary’s engagement with host communities in Ghana," International Journal of Corporate Social Responsibility, Springer, vol. 6(1), pages 1-13, December.
    11. Viveros, Hector, 2017. "Unpacking stakeholder mechanisms to influence corporate social responsibility in the mining sector," Resources Policy, Elsevier, vol. 51(C), pages 1-12.
    12. Wang, Jian & Huang, Xu & Hu, Ke & Cui, Zhou-quan & Li, Xin, 2017. "An exploration on corporate-community relationship in mining sector in China – Lessons from Yunnan Phosphate Chemical Group Co., Ltd," Resources Policy, Elsevier, vol. 52(C), pages 54-64.
    13. Badera Jarosław, 2014. "Problems of the social non-acceptance of mining projects with particular emphasis on the European Union – a literature review," Environmental & Socio-economic Studies, Sciendo, vol. 2(1), pages 27-34, March.
    14. Andrew Ngawenja Mzembe, 2016. "Doing Stakeholder Engagement Their own Way: Experience from the Malawian Mining Industry," Corporate Social Responsibility and Environmental Management, John Wiley & Sons, vol. 23(1), pages 1-14, January.
    15. Shahzad Khurram & Sandra Charreire Petit, 2017. "Investigating the Dynamics of Stakeholder Salience: What Happens When the Institutional Change Process Unfolds?," Journal of Business Ethics, Springer, vol. 143(3), pages 485-515, July.
    16. Hannah Charlotte Joos, 2019. "Influences on managerial perceptions of stakeholder salience: two decades of research in review," Management Review Quarterly, Springer, vol. 69(1), pages 3-37, February.
    17. Muhamad Azrin Nazri & Nor Asiah Omar & Aini Aman & Abu Hanifah Ayob & Nur Ainna Ramli, 2020. "Corporate Social Responsibility and Business Performance in Takaful Agencies: The Moderating Role of Objective Environment," Sustainability, MDPI, vol. 12(20), pages 1-18, October.
    18. Mercer-Mapstone, Lucy & Rifkin, Will & Moffat, Kieren & Louis, Winnifred, 2017. "Conceptualising the role of dialogue in social licence to operate," Resources Policy, Elsevier, vol. 54(C), pages 137-146.
    19. Fraser, Jocelyn & Kunz, Nadja C. & Batdorj, Bulgan, 2019. "Can mineral exploration projects create and share value with communities? A case study from Mongolia," Resources Policy, Elsevier, vol. 63(C), pages 1-1.
    20. Paul Ziek, 2009. "Making sense of CSR communication," Corporate Social Responsibility and Environmental Management, John Wiley & Sons, vol. 16(3), pages 137-145, May.

    More about this item

    Keywords

    Corporate social responsibility; Stakeholder salience; Stakeholder empowerment; Corporate social performance; Business–society partnership;
    All these keywords.

    JEL classification:

    • M14 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - Corporate Culture; Diversity; Social Responsibility
    • H7 - Public Economics - - State and Local Government; Intergovernmental Relations
    • D21 - Microeconomics - - Production and Organizations - - - Firm Behavior: Theory

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:kap:jbuset:v:144:y:2017:i:1:d:10.1007_s10551-015-2805-z. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sonal Shukla or Springer Nature Abstracting and Indexing (email available below). General contact details of provider: http://www.springer.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.