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Influences on managerial perceptions of stakeholder salience: two decades of research in review

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  • Hannah Charlotte Joos

    (Technische Universität Berlin)

Abstract

Mitchell et al.’s (Acad Manag Rev 22(4):853–886, 1997) theory of stakeholder salience is still the leading theory for stakeholder identification and prioritization. However, the influence of contextual factors on managerial perceptions is less developed than topics such as stakeholder attributes and underlying assumptions. Further, the existing literature is scattered and not summarized systematically. Therefore, this review aims at providing a comprehensive and structured overview to clarify terms and accelerate future research. With the help of a research framework, I structured the identified literature into a manager’s individual “inner context” (i.e., position, knowledge and cognition, and personality) and their “outer context” (i.e., environment, organization, and passive stakeholder characteristics). Research gaps were identified not only in every category, but also in the used focal organization, geography, methodologies, and underlying theories. These results suggest new paths such as a focus on projects and interdisciplinary research with other fields such as personnel psychology or design thinking.

Suggested Citation

  • Hannah Charlotte Joos, 2019. "Influences on managerial perceptions of stakeholder salience: two decades of research in review," Management Review Quarterly, Springer, vol. 69(1), pages 3-37, February.
    • Handle: RePEc:spr:manrev:v:69:y:2019:i:1:d:10.1007_s11301-018-0144-8
    DOI: 10.1007/s11301-018-0144-8
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    More about this item

    Keywords

    Stakeholder salience; Salience attributes; Context; Contextual factors; Individual characteristics; Managerial perception;
    All these keywords.

    JEL classification:

    • M1 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration
    • M12 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - Personnel Management; Executives; Executive Compensation
    • M14 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - Corporate Culture; Diversity; Social Responsibility

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