Straight Talk: Delivering Bad News through Electronic Communication
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DOI: 10.1287/isre.10.2.150
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References listed on IDEAS
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Cited by:
- Carlos Ferran & Stephanie Watts, 2008. "Videoconferencing in the Field: A Heuristic Processing Model," Management Science, INFORMS, vol. 54(9), pages 1565-1578, September.
- Kurtzberg, Terri R. & Naquin, Charles E. & Belkin, Liuba Y., 2005. "Electronic performance appraisals: The effects of e-mail communication on peer ratings in actual and simulated environments," Organizational Behavior and Human Decision Processes, Elsevier, vol. 98(2), pages 216-226, November.
- Laku Chidambaram & Lai Lai Tung, 2005. "Is Out of Sight, Out of Mind? An Empirical Study of Social Loafing in Technology-Supported Groups," Information Systems Research, INFORMS, vol. 16(2), pages 149-168, June.
- Barwitz, Niklas & Maas, Peter, 2018. "Understanding the Omnichannel Customer Journey: Determinants of Interaction Choice," Journal of Interactive Marketing, Elsevier, vol. 43(C), pages 116-133.
- Chen, Peng-Ting & Kuo, Shu-Chen, 2017. "Innovation resistance and strategic implications of enterprise social media websites in Taiwan through knowledge sharing perspective," Technological Forecasting and Social Change, Elsevier, vol. 118(C), pages 55-69.
- Verhagen, Tibert & Meents, Selmar, 2007. "A Framework for Developing Semantic Differentials in IS research: Assessing the Meaning of Electronic Marketplace Quality (EMQ)," Serie Research Memoranda 0016, VU University Amsterdam, Faculty of Economics, Business Administration and Econometrics.
- John R. Carlson & Joey F. George & Judee K. Burgoon & Mark Adkins & Cindy H. White, 2004. "Deception in Computer-Mediated Communication," Group Decision and Negotiation, Springer, vol. 13(1), pages 5-28, January.
- Schaerer, Michael & Kern, Mary & Berger, Gail & Medvec, Victoria & Swaab, Roderick I., 2018. "The illusion of transparency in performance appraisals: When and why accuracy motivation explains unintentional feedback inflation," Organizational Behavior and Human Decision Processes, Elsevier, vol. 144(C), pages 171-186.
- Jeffrey Roberts & David Wasieleski, 2012. "Moral Reasoning in Computer-Based Task Environments: Exploring the Interplay between Cognitive and Technological Factors on Individuals’ Propensity to Break Rules," Journal of Business Ethics, Springer, vol. 110(3), pages 355-376, October.
- Lee, Sanghyun & Dubinsky, Alan J. & Kim, Juyoung, 2013. "Measuring mediating factors in the use of interpersonal sensitivity in organizations," Journal of Business Research, Elsevier, vol. 66(9), pages 1285-1291.
- Kent Marett & Joey F. George, 2013. "Barriers to Deceiving Other Group Members in Virtual Settings," Group Decision and Negotiation, Springer, vol. 22(1), pages 89-115, January.
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Keywords
Computer-Mediated Communication; Information Distortion; Dyadic; Laboratory Experiment;All these keywords.
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