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People Skills: Developing Soft Skills—A Change Management Perspective

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  • Robert E. Levasseur

    (Walden University, St. Augustine, Florida 32084)

Abstract

This is another in a series of articles about some of the most effective models, methods, and processes of organization development (OD), also known as change management, a discipline that offers much to professionals intent on solving real-world problems. Because it is based on a systemic view of organizations, OD includes the whole universe of fuzzy people issues that increasingly determine the success or failure of efforts to implement otherwise flawless technical solutions. This article examines the increasingly important set of personal abilities known as soft skills. The primary focus is on how modern change management principles and practices can facilitate the development of soft skills, such as self-awareness, communication, collaboration, and leadership.

Suggested Citation

  • Robert E. Levasseur, 2013. "People Skills: Developing Soft Skills—A Change Management Perspective," Interfaces, INFORMS, vol. 43(6), pages 566-571, December.
    • Handle: RePEc:inm:orinte:v:43:y:2013:i:6:p:566-571
    DOI: 10.1287/inte.2013.0703
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    References listed on IDEAS

    as
    1. Robert E. Levasseur, 1991. "People Skills: Self-Awareness—A Critical Skill for MS/OR Professionals," Interfaces, INFORMS, vol. 21(1), pages 130-133, February.
    2. Robert E. Levasseur, 2010. "People Skills: Ensuring Project Success---A Change Management Perspective," Interfaces, INFORMS, vol. 40(2), pages 159-162, April.
    3. Robert E. Levasseur, 2005. "People Skills: Change Management Tools—Leading Teams," Interfaces, INFORMS, vol. 35(2), pages 179-180, April.
    4. Robert E. Levasseur, 1991. "People Skills: Effective Communication—A Critical Skill for MS/OR Professionals," Interfaces, INFORMS, vol. 21(2), pages 22-24, April.
    5. ManMohan S. Sodhi & Byung-Gak Son, 2008. "ASP, The Art and Science of Practice: Skills Employers Want from Operations Research Graduates," Interfaces, INFORMS, vol. 38(2), pages 140-146, April.
    6. Robert E. Levasseur, 2004. "People Skills: Change Management Tools–The Modern Leadership Model," Interfaces, INFORMS, vol. 34(2), pages 147-148, April.
    7. Robert E. Levasseur, 1996. "People Skills: Launching a Cooperative Learning Team," Interfaces, INFORMS, vol. 26(6), pages 112-116, December.
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    Citations

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    Cited by:

    1. Anu Vehmaa & Meeri Karvinen & Marko Keskinen, 2018. "Building a More Sustainable Society? A Case Study on the Role of Sustainable Development in the Education and Early Career of Water and Environmental Engineers," Sustainability, MDPI, vol. 10(8), pages 1-18, July.
    2. Pavol Gejdoš & Ľubica Simanová & Helena Čierna & Erika Sujová & Jarmila Schmidtová, 2021. "Integration of Soft Skills of Graduates of the Technical University in Zvolen and Their Applicability in Slovak Business Environment. The Case Study," Central European Business Review, Prague University of Economics and Business, vol. 2021(5), pages 21-36.
    3. Jeffrey D. Camm & Michael J. Fry & Jeffrey Shaffer, 2017. "A Practitioner’s Guide to Best Practices in Data Visualization," Interfaces, INFORMS, vol. 47(6), pages 473-488, December.
    4. Frenzel-Piasentin, Adeline & Glaser, Karoline & Toutaoui, Jonas & Veit, Daniel J., 2022. "'No Matter I’ll Be Selected; in the Next Challenge I Will Be Better!' – Understanding Non-Technical Skill Development in the Gig Economy," Publications of Darmstadt Technical University, Institute for Business Studies (BWL) 131889, Darmstadt Technical University, Department of Business Administration, Economics and Law, Institute for Business Studies (BWL).

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