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The Role of Work/Life Balance and Motivational Drivers of Employee Engagement on the Relationship between Talent Management and Organization Performance: A Developing Country Perspective

Author

Listed:
  • Alaaldin Alrowwad
  • Bader Obeidat
  • Areej Al-Khateeb
  • Ra’ed Masa’deh

Abstract

The purpose of this paper is to explore the relationship between talent management, work life balance, motivational drivers of employee engagement and organization performance in telecommunication and information technology sector in Jordan. Both work life balance and motivational drivers of employee engagement were examined as mediators between talent management and organization performance. The population of the study consists of the three main telecommunication operators in Jordan; Zain, Orange and Umniah with a total number of employees (3305), a random sample appointed from the population with a total 250 questionnaires filled up. The study found a positive relationship between talent management and its three dimensions, namely talent attraction, talent development and talent retention with organization performance. Results also found a positive relationship between talent management and its three dimensions with work life balance. A positive relationship also found between talent management and its dimensions with motivational drivers of employee engagement. Finally, work life balance found to partially mediating the relationship between talent management and organization performance and motivational drivers of employee engagement fully mediating this relationship between talent management and organization performance. This study stated many recommendations for future researches.

Suggested Citation

  • Alaaldin Alrowwad & Bader Obeidat & Areej Al-Khateeb & Ra’ed Masa’deh, 2018. "The Role of Work/Life Balance and Motivational Drivers of Employee Engagement on the Relationship between Talent Management and Organization Performance: A Developing Country Perspective," Modern Applied Science, Canadian Center of Science and Education, vol. 12(11), pages 1-35, November.
    • Handle: RePEc:ibn:masjnl:v:12:y:2018:i:11:p:35
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    References listed on IDEAS

    as
    1. Sufian Khwaldeh & Issam Al-Hadid & Ra’ed Masa’deh & Ala'aldin Alrowwad, 2017. "The Association between E-Services Web Portals Information Quality and ICT Competence in the Jordanian Universities," Asian Social Science, Canadian Center of Science and Education, vol. 13(3), pages 156-156, March.
    2. Ali Tarhini & Ali Abdallah Alalwan & Nabeel Al-Qirim & Raed Algharabat & Ra'ed Masa'deh, 2018. "An Analysis of the Factors Influencing the Adoption of Online Shopping," International Journal of Technology Diffusion (IJTD), IGI Global, vol. 9(3), pages 68-87, July.
    3. Mahmoud Al-dalahmeh & Ra’ed Masa’deh & Rana Khaled Abu Khalaf & Bader Yousef Obeidat, 2018. "The Effect of Employee Engagement on Organizational Performance Via the Mediating Role of Job Satisfaction: The Case of IT Employees in Jordanian Banking Sector," Modern Applied Science, Canadian Center of Science and Education, vol. 12(6), pages 1-17, June.
    4. Wea'am Aref Khalayleh & Dr. Ra’ed Masa’deh & Prof. Musa Al-Lozi, 2017. "Administrative Empowerment and its Role on the Work Teams Performance: A Literature Review," Journal of Social Sciences (COES&RJ-JSS), , vol. 6(4), pages 851-868, October.
    5. Abdullatef Alkandari & Dr. Ra’ed Masa’deh & Prof. Musa Al-Lozi, 2017. "Knowledge Management and its Role on Organizational Crisis Management: A Literature Review," Journal of Social Sciences (COES&RJ-JSS), , vol. 6(4), pages 833-850, October.
    6. Dr. Dmaithan Abdelkarim Almajali & Dr. Ra'ed (Moh'd Taisir) Masa'deh & Dr. Rand Hani Al-Dmour, 2016. "The Role of Information Technology in motivating students to accept e-learning adoption in universities: A case study in Jordanian universities," Journal of Business & Management (COES&RJ-JBM), , vol. 4(1), pages 36-46, January.
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    8. Jaber AlHrassi & Ra’ed Masa’deh & Musa Al-Lozi & Hani Irtaimeh, 2016. "The Impact of Management Innovation and Technological Innovation on Organizational Effectiveness: An Empirical Study from Managerial Staff Perspective in Sultan Qaboos University," Journal of Social Sciences (COES&RJ-JSS), , vol. 5(3), pages 309-339, July.
    9. Dr. Saddam Rateb Mahmoud Darawsheh & Dr. Anwar Soud ALshaar & Dr. Ra’ed (Moh’d Taisir) Masa’deh & Prof. Musa Al-Lozi, 2016. "The degree of heads of departments at the University of Dammam to practice transformational leadership style from the point of view of the faculty members," Journal of Social Sciences (COES&RJ-JSS), , vol. 5(1), pages 56-79, January.
    10. Rand Hani Al-Dmour & Ra'ed Masa'deh & Bader Yousef Obeidat, 2017. "Factors influencing the adoption and implementation of HRIS applications: are they similar?," International Journal of Business Innovation and Research, Inderscience Enterprises Ltd, vol. 14(2), pages 139-167.
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    12. Dmaithan Abdelkarim Almajali & Ra'ed Masa'deh & Prof. Musa Al-Lozi, 2016. "Determinants of the Actual Use of E-Learning Systems: An Empirical Study on Zarqa University in Jordan," Journal of Social Sciences (COES&RJ-JSS), , vol. 5(2), pages 172-200, April.
    13. repec:jso:coejbm:v:3:y:2015:i:4:p:14-25 is not listed on IDEAS
    14. Nawal Hussien Jamil AL-Syaidh & Dr. Ra'ed (Moh'd Taisir) Masa'deh & Prof. Musa Al-Lozi & Jaber Saud AlHarrasi, 2016. "Transformational Leadership and its Role on the Effectiveness of Employees' Behavior: A Theoretical Study," Journal of Business & Management (COES&RJ-JBM), , vol. 4(1), pages 14-35, January.
    15. Ra’ed Masa’deh & Ala'aldin Alrowwad & Forat Alkhalafat & Bader Obeidat & Shadi Abualoush, 2018. "The Role of Corporate Social Responsibility in Enhancing Firm Performance from the Perspective of IT Employees in Jordanian Banking Sector: The Mediating Effect of Transformational Leadership," Modern Applied Science, Canadian Center of Science and Education, vol. 12(7), pages 1-1, July.
    16. Ra'ed (Moh'd Taisir) Masa'deh & Bader Yousef Obeidat & Diana Shawqi Zyod & Ala’a Hamdi Gharaibeh, 2015. "The Associations among Transformational Leadership, Transactional Leadership, Knowledge Sharing, Job Performance, and Firm Performance: A Theoretical Model," Journal of Social Sciences (COES&RJ-JSS), , vol. 4(2), pages 848-866, April.
    17. Ali Tarhini & Ra¡¯ed Masa¡¯deh & Ali Al-Badi & Majdolen Almajali & Sufian Hussien Alrabayaah, 2017. "Factors Influencing Employees¡¯ Intention to Use Cloud Computing," Journal of Management and Strategy, Journal of Management and Strategy, Sciedu Press, vol. 8(2), pages 47-62, May.
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    JEL classification:

    • R00 - Urban, Rural, Regional, Real Estate, and Transportation Economics - - General - - - General
    • Z0 - Other Special Topics - - General

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