IDEAS home Printed from https://ideas.repec.org/a/jso/coejss/v6y2017i4p833-850.html
   My bibliography  Save this article

Knowledge Management and its Role on Organizational Crisis Management: A Literature Review

Author

Listed:
  • Abdullatef Alkandari

    (the University of Jordan Business School, Amman, Jordan)

  • Dr. Ra’ed Masa’deh
  • Prof. Musa Al-Lozi

Abstract

This research aimed to study the concept of knowledge, knowledge management and its role on organizational crisis management through conducting a comprehensive review of theories, literature, and empirical studies. Furthermore, the researchers reviewed the prevailing theories of knowledge management and its relationship with organizational crisis management.

Suggested Citation

  • Abdullatef Alkandari & Dr. Ra’ed Masa’deh & Prof. Musa Al-Lozi, 2017. "Knowledge Management and its Role on Organizational Crisis Management: A Literature Review," Journal of Social Sciences (COES&RJ-JSS), , vol. 6(4), pages 833-850, October.
    • Handle: RePEc:jso:coejss:v:6:y:2017:i:4:p:833-850
    as

    Download full text from publisher

    File URL: http://centreofexcellence.net/J/JSS/Vol6/No4/JSSarticle11,6_4_pp833-850.pdf
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Sangeeta Shah Bharadwaj & Sumedha Chauhan & Aparna Raman, 2015. "Impact of Knowledge Management Capabilities on Knowledge Management Effectiveness in Indian Organizations," Vikalpa: The Journal for Decision Makers, , vol. 40(4), pages 421-434, December.
    2. Mohammad Q. Ahmad Al-Qarioti, 2015. "The Impact of Knowledge Management on Organizational Performance: An Empirical Study of Kuwait University," Eurasian Journal of Business and Management, Eurasian Publications, vol. 3(4), pages 36-54.
    3. Bader Yousef Obeidat & Mai Maher Al-Suradi & Ra’ed Masa’deh & Ali Tarhini, 2016. "The impact of knowledge management on innovation," Management Research Review, Emerald Group Publishing Limited, vol. 39(10), pages 1214-1238, October.
    4. Jeevan Jyoti & Pooja Gupta & Sindhu Kotwal, 2011. "Impact of Knowledge Management Practices on Innovative Capacity," Vision, , vol. 15(4), pages 315-330, December.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Ibrahim Bazazo & Tariq Elyas & Loay Awawdeh & Myada Faroun & Sa¡¯ad Qawasmeh, 2017. "The Impact of Islamic Attributes of Destination on Destination Loyalty via the Mediating Effect of Tourist Satisfaction," International Journal of Business Administration, International Journal of Business Administration, Sciedu Press, vol. 8(4), pages 65-78, June.
    2. Ion Popa & Simona Cătălina Ștefan, 2019. "Modeling the Pathways of Knowledge Management Towards Social and Economic Outcomes of Health Organizations," IJERPH, MDPI, vol. 16(7), pages 1-21, March.
    3. Pandey, Jatin & Gupta, Manish & Behl, Abhishek & Pereira, Vijay & Budhwar, Pawan & Varma, Arup & Hassan, Yusuf & Kukreja, Priyam, 2021. "Technology-enabled knowledge management for community healthcare workers: The effects of knowledge sharing and knowledge hiding," Journal of Business Research, Elsevier, vol. 135(C), pages 787-799.
    4. Nurul Mohammad Zayed & Friday Ogbu Edeh & Khan Mohammad Anwarul Islam & Vitalii Nitsenko & Tetiana Dubovyk & Hanna Doroshuk, 2022. "An Investigation into the Effect of Knowledge Management on Employee Retention in the Telecom Sector," Administrative Sciences, MDPI, vol. 12(4), pages 1-14, October.
    5. Oliinyk Olena & Bilan Yuriy & Mishchuk Halyna, 2021. "Knowledge Management and Economic Growth: The Assessment of Links and Determinants of Regulation," Journal of Management and Business Administration. Central Europe, Sciendo, vol. 29(3), pages 20-39, September.
    6. Raid Mohammad Jumah Awad Al -Kderat, 2019. "The motivation achievement and its relation to the concept of personal self and academic self among the 10th grade students in the directorate of education governorate of Aqaba," Journal of Social Sciences (COES&RJ-JSS), , vol. 8(1), pages 90-105, January.
    7. Yazan Taher Shawabkeh & Prof. Dr. Musa Al-Lozi, 2019. "Job Commitment and its Relation to Organizational Justice: A Theoretical Perspective," Journal of Business & Management (COES&RJ-JBM), , vol. 7(2), pages 95-110, April.
    8. Astadi Pangarso, 2020. "A New Theoretical Framework of Organizational Effectiveness from Knowledge and Ambidexterity Perspectives," GATR Journals jmmr257, Global Academy of Training and Research (GATR) Enterprise.
    9. Adnan Ahmad Olwan & Hani Jaza’a Irtaimeh & Prof. Dr. Musa Al-Lozi, 2019. "Strategic Leadership Competencies and its Relationship on Achieving Organizational Excellence: A Theoretical Study," Journal of Business & Management (COES&RJ-JBM), , vol. 7(1), pages 58-79, January.
    10. Amel Attour & Pierre Barbaroux, 2021. "The Role of Knowledge Processes in a Business Ecosystem’s Lifecycle," Journal of the Knowledge Economy, Springer;Portland International Center for Management of Engineering and Technology (PICMET), vol. 12(1), pages 238-255, March.
    11. repec:jso:coejss:v:8:y:2019:i:1:p:90.105 is not listed on IDEAS
    12. Shaker Habis Nawafleh & Prof. Dr. Suleiman Al-Khattab, 2019. "The Impact of Marketing Innovation on Customer Satisfaction in Aqaba Special Economic Zone Authority," Journal of Social Sciences (COES&RJ-JSS), , vol. 8(3), pages 399-417, July.
    13. Sufian Khwaldeh & Issam Al-Hadid & Ra’ed Masa’deh & Ala'aldin Alrowwad, 2017. "The Association between E-Services Web Portals Information Quality and ICT Competence in the Jordanian Universities," Asian Social Science, Canadian Center of Science and Education, vol. 13(3), pages 156-156, March.
    14. Nancy Abdal Wahab Al-Qatawneh & Samiah Jaber Al-Tarawneh & Nour Abdel Wahab Al-Qatawneh & Raid Mohd Al-Adaileh, 2019. "The Impact of Knowledge Management Processes on Operational Performance as Mediated by IT Agility," International Review of Management and Marketing, Econjournals, vol. 9(1), pages 36-43.
    15. M. Shakaib Akram & M. Awais Shakir Goraya & Aneela Malik & Amer M. Aljarallah, 2018. "Organizational Performance and Sustainability: Exploring the Roles of IT Capabilities and Knowledge Management Capabilities," Sustainability, MDPI, vol. 10(10), pages 1-20, October.
    16. Adnan Ahmad Olwan & Hani Jaza’a Irtaimeh & Prof. Dr. Musa Al-Lozi, 2019. "Strategic Leadership Competencies and its Relationship on Achieving Organizational Commitment: A Theoretical Study," Journal of Business & Management (COES&RJ-JBM), , vol. 7(1), pages 34-57, January.
    17. Jeevan Jyoti & Hardeep Chahal & Asha Rani, 2017. "Role of Organizational Learning and Innovation in between High-performance HR Practices and Business Performance: A Study of Telecommunication Sector," Vision, , vol. 21(3), pages 259-273, September.
    18. Park, Chansoo & Ghauri, Pervez N. & Lee, Jeoung Yul & Golmohammadi, Ismael, 2022. "Unveiling the black box of IJV innovativeness: The role of explicit and tacit knowledge transfer," Journal of International Management, Elsevier, vol. 28(4).
    19. Panteha Khodakarami* & Zukarnain Zakaria & Abdul Samad Kakar, 2018. "Achieving Sustainable Development Through Employees Innovative Behaviour and Knowledge Management," The Journal of Social Sciences Research, Academic Research Publishing Group, pages 448-456:3.
    20. Bader Yousef Obeidat & Lama Hashem & Iman Alansari & Ali Tarhini & Zahran Al-Salti, 2016. "The Effect of Knowledge Management Uses on Total Quality Management Practices: A Theoretical Perspective," Journal of Management and Strategy, Journal of Management and Strategy, Sciedu Press, vol. 7(4), pages 18-29, November.
    21. Eva Tomášková & Lucie Kaòovská, 2022. "Impact of cooperation flexibility on innovation flexibility in SMEs," Equilibrium. Quarterly Journal of Economics and Economic Policy, Institute of Economic Research, vol. 17(2), pages 533-566, June.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:jso:coejss:v:6:y:2017:i:4:p:833-850. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: COES&RJ LLC. Maintainer-Workplace-Name: Centre of Excellence for Scientific & Research Journalism - COES&RJ LLC Maintainer-Address: 10685-B Hazelhurst Dr., Houston, TX 77043, USA or the person in charge (email available below). General contact details of provider: .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.