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The Impact of Organizational Climate and Psychological Capital on Organizational Citizenship Behavior

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  • Taghrid Suifan

Abstract

The impact that organizational climate has on organizational citizenship behavior through psychological capital was examined in this study. The descriptive method was adopted with a questionnaire-based survey. The constructs of the study were measured by three scales adopted from previous works- the Organizational Climate Questionnaire developed by Koys and DeCotiis (1991), the Psychological Capital Questionnaire developed by Luthans et al. (2007), and the Organizational Citizenship Behavior Scale developed by Lee and Allen (2002). A random sample of employees at Jordanian banks was selected, and 227 out of the 250 distributed questionnaires were found to be valid for analysis. All the hypotheses were accepted; that is, organizational climate has a statistically significant relationship with organizational citizenship behavior, and psychological capital mediates the relationship between organizational climate and organizational citizenship behavior. For organizations to improve organizational citizenship behavior, the psychological capital should be taken into account.

Suggested Citation

  • Taghrid Suifan, 2015. "The Impact of Organizational Climate and Psychological Capital on Organizational Citizenship Behavior," International Journal of Business and Management, Canadian Center of Science and Education, vol. 11(1), pages 224-224, December.
  • Handle: RePEc:ibn:ijbmjn:v:11:y:2015:i:1:p:224
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    References listed on IDEAS

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    1. Rajagopal, 2014. "The Human Factors," Palgrave Macmillan Books, in: Architecting Enterprise, chapter 9, pages 225-249, Palgrave Macmillan.
    2. Arash Shahin & Javad Shabani Naftchali & Javad Khazaei Pool, 2014. "Developing a model for the influence of perceived organizational climate on organizational citizenship behaviour and organizational performance based on balanced score card," International Journal of Productivity and Performance Management, Emerald Group Publishing Limited, vol. 63(3), pages 290-307, April.
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    Cited by:

    1. Weerasooriya, P.G.W.M.G. & Rebecca, E & Jawad, M. M, 2024. "Impact of Green Human Resource Management Practices on Organizational Citizenship Behavior: Job Satisfaction: The Study of ABC Manufacturing Company in Sri Lanka," International Journal of Research and Innovation in Social Science, International Journal of Research and Innovation in Social Science (IJRISS), vol. 8(9), pages 2499-2509, September.

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    JEL classification:

    • R00 - Urban, Rural, Regional, Real Estate, and Transportation Economics - - General - - - General
    • Z0 - Other Special Topics - - General

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