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Development of a Framework for Sustainable Outsourcing: Analytic Balanced Scorecard Method (A-BSC)

Author

Listed:
  • Fabio De Felice

    (Department of Civil and Mechanical Engineering, University of Cassino and Southern Lazio, G, Di Biasio Street 43, 03043 Cassino, Italy
    These author contributed equally to this work.)

  • Antonella Petrillo

    (Department of Engineering, University of Naples "Parthenope", Centro Direzionale Napoli, Isola C4, 80143 Napoli, Italy
    These author contributed equally to this work.)

  • Claudio Autorino

    (Department of Engineering, University of Naples "Parthenope", Centro Direzionale Napoli, Isola C4, 80143 Napoli, Italy
    These author contributed equally to this work.)

Abstract

Nowadays, many enterprises choose to outsource its non-core business to other enterprises to reduce cost and increase the efficiency. Many enterprises choose to outsource their supply chain management (SCM) and leave it to a third-party organization in order to improve their services. The paper proposes an integrated and multicriteria tool useful to monitor and to improve performance in an outsourced supply chain. The Analytic Balanced Scorecard method (A-BSC) is proposed as an effective method useful to analyze strategic performance within an outsourced supply chain. The aim of the paper is to present the integration of two methodologies: Balanced Scorecard , a multiple perspective framework for performance assessment, and Analytic Hierarchy Process , a decision-making tool used to prioritize multiple performance perspectives and to generate a unified metric. The development of the framework is aimed to provide a performance analysis to achieve better sustainability performance of supply chain. A real case study concerning a typical value chain is presented.

Suggested Citation

  • Fabio De Felice & Antonella Petrillo & Claudio Autorino, 2015. "Development of a Framework for Sustainable Outsourcing: Analytic Balanced Scorecard Method (A-BSC)," Sustainability, MDPI, vol. 7(7), pages 1-21, June.
    • Handle: RePEc:gam:jsusta:v:7:y:2015:i:7:p:8399-8419:d:51879
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    2. Rui Guo & Zhenyong Wu, 2023. "Social sustainable supply chain performance assessment using hybrid fuzzy-AHP–DEMATEL–VIKOR: a case study in manufacturing enterprises," Environment, Development and Sustainability: A Multidisciplinary Approach to the Theory and Practice of Sustainable Development, Springer, vol. 25(11), pages 12273-12301, November.
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    7. César Álvarez Pérez & Vicente Rodríguez Montequín & Francisco Ortega Fernández & Joaquín Villanueva Balsera, 2017. "Integrating Analytic Hierarchy Process (AHP) and Balanced Scorecard (BSC) Framework for Sustainable Business in a Software Factory in the Financial Sector," Sustainability, MDPI, vol. 9(4), pages 1-16, March.
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    11. Chi, Shu-Yi & Chien, Li-Hsien, 2023. "Why defuzzification matters: An empirical study of fresh fruit supply chain management," European Journal of Operational Research, Elsevier, vol. 311(2), pages 648-659.
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    14. Kwang O. Park, 2018. "The Relationship between BPR Strategy and Change Management for the Sustainable Implementation of ERP: An Information Orientation Perspective," Sustainability, MDPI, vol. 10(9), pages 1-17, August.
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    17. Ivo Hristov & Antonio Chirico & Andrea Appolloni, 2019. "Sustainability Value Creation, Survival, and Growth of the Company: A Critical Perspective in the Sustainability Balanced Scorecard (SBSC)," Sustainability, MDPI, vol. 11(7), pages 1-19, April.

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