IDEAS home Printed from https://ideas.repec.org/a/gam/jmathe/v12y2024i2p225-d1316227.html
   My bibliography  Save this article

BSC-Based Digital Transformation Strategy Selection and Sensitivity Analysis

Author

Listed:
  • Mahir Oner

    (Department of Industrial Engineering, Munzur University, 62000 Tunceli, Türkiye
    Department of Industrial Engineering, Istanbul Technical University, 34367 Istanbul, Türkiye)

  • Ufuk Cebeci

    (Department of Industrial Engineering, Istanbul Technical University, 34367 Istanbul, Türkiye)

  • Onur Dogan

    (Department of Management Information Systems, Izmir Bakircay University, 35655 Izmir, Türkiye
    Department of Mathematics, University of Padua, 35122 Padua, Italy)

Abstract

In today’s digital age, businesses are tasked with adapting to rapidly advancing technology. This transformation is far from simple, with many companies facing difficulties navigating new technological trends. This paper highlights a key segment of a comprehensive strategic model developed to address this challenge. The model integrates various planning and decision-making tools, such as the Balanced Scorecard (BSC), Objectives and Key Results (OKR), SWOT analysis, TOWS, and the Spherical Fuzzy Analytic Hierarchy Process (SFAHP). Integrating these tools in the proposed model provides businesses with a well-rounded pathway to manage digital transformation. The model considers human elements, uncertainty management, needs prioritization, and flexibility, aiming to find the optimal balance between theory and practical applications in real-world business scenarios. This particular study delves into the use of SFAHP, specifically addressing the challenge of effectively selecting the most suitable strategy among various options. This approach not only brings a new perspective to digital transformation but also highlights the importance of choosing the right strategy. This choice is crucial for the overall adaptation of businesses. It shows how carefully applying the SFAHP method is key. Combining this with a successful digital transformation strategy is essential. Together, they provide practical and efficient solutions for businesses in a fast-changing technological environment.

Suggested Citation

  • Mahir Oner & Ufuk Cebeci & Onur Dogan, 2024. "BSC-Based Digital Transformation Strategy Selection and Sensitivity Analysis," Mathematics, MDPI, vol. 12(2), pages 1-21, January.
    • Handle: RePEc:gam:jmathe:v:12:y:2024:i:2:p:225-:d:1316227
    as

    Download full text from publisher

    File URL: https://www.mdpi.com/2227-7390/12/2/225/pdf
    Download Restriction: no
    File URL: https://www.mdpi.com/2227-7390/12/2/225/
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Fabio De Felice & Antonella Petrillo & Claudio Autorino, 2015. "Development of a Framework for Sustainable Outsourcing: Analytic Balanced Scorecard Method (A-BSC)," Sustainability, MDPI, vol. 7(7), pages 1-21, June.
    2. Birdoğan Baki & Nermin Abuasad, 2020. "The Evaluation of Humanitarian Supply Chain Performance Based On Balanced Scorecard-DEMATEL Approach," Alphanumeric Journal, Bahadir Fatih Yildirim, vol. 8(2), pages 163-180, December.
    3. Salama S. Al-Qubaisi & Mian M. Ajmal & Mehmood Khan, 2018. "Impact of knowledge management and ICT on operational efficiency: an empirical study," International Journal of Knowledge-Based Development, Inderscience Enterprises Ltd, vol. 9(2), pages 174-202.
    4. Chieh-Yu Lin & Fu-Chiang Shih & Yi-Hui Ho, 2023. "Applying the Balanced Scorecard to Build Service Performance Measurements of Medical Institutions: An AHP-DEMATEL Approach," IJERPH, MDPI, vol. 20(2), pages 1-17, January.
    5. Tawse, Alex & Tabesh, Pooya, 2023. "Thirty years with the balanced scorecard: What we have learned," Business Horizons, Elsevier, vol. 66(1), pages 123-132.
    6. O'Reilly, Charles A., III & Tushman, Michael L., 2013. "Organizational Ambidexterity: Past, Present and Future," Research Papers 2130, Stanford University, Graduate School of Business.
    7. Neil J. Fletcher & Rory J. Ridley-Duff, 2018. "Management accounting information and the board meeting of an English further education college," Qualitative Research in Accounting & Management, Emerald Group Publishing Limited, vol. 15(3), pages 313-340, July.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Faraji, Omid & Ezadpour, Mostafa & Rahrovi Dastjerdi, Alireza & Dolatzarei, Ehsan, 2022. "Conceptual structure of balanced scorecard research: A co-word analysis," Evaluation and Program Planning, Elsevier, vol. 94(C).
    2. Delin Zeng & Jingbo Hu & Taohua Ouyang, 2017. "Managing Innovation Paradox in the Sustainable Innovation Ecosystem: A Case Study of Ambidextrous Capability in a Focal Firm," Sustainability, MDPI, vol. 9(11), pages 1-15, November.
    3. Stefano D’Angelo & Angelo Cavallo & Antonio Ghezzi & Francesco Di Lorenzo, 2024. "Understanding corporate entrepreneurship in the digital age: a review and research agenda," Review of Managerial Science, Springer, vol. 18(12), pages 3719-3774, December.
    4. Hu, Jing & Wang, Yilin & Liu, Shengnan & Song, Mingshun, 2023. "Mechanism of latecomer enterprises’ technological catch-up in technical standards alliances – An ambidextrous innovation perspective," Journal of Business Research, Elsevier, vol. 154(C).
    5. Cannavale, Chiara & Esempio, Anna & Ferretti, Marco, 2021. "Up- and down- alliances: A systematic literature review," International Business Review, Elsevier, vol. 30(5).
    6. Jantunen, Ari & Tarkiainen, Anssi & Chari, Simos & Oghazi, Pejvak, 2018. "Dynamic capabilities, operational changes, and performance outcomes in the media industry," Journal of Business Research, Elsevier, vol. 89(C), pages 251-257.
    7. Asif Khan & Chih-Cheng Chen & Kwanrat Suanpong & Athapol Ruangkanjanases & Santhaya Kittikowit & Shih-Chih Chen, 2021. "The Impact of CSR on Sustainable Innovation Ambidexterity: The Mediating Role of Sustainable Supply Chain Management and Second-Order Social Capital," Sustainability, MDPI, vol. 13(21), pages 1-25, November.
    8. Ghadah Lafi Alharbi & Monira Essa Aloud, 2024. "The effects of knowledge management processes on service sector performance: evidence from Saudi Arabia," Palgrave Communications, Palgrave Macmillan, vol. 11(1), pages 1-19, December.
    9. Gayoung Kim & Woo Jin Lee, 2021. "The Venture Firm’s Ambidexterity: Do Transformational Leaders Boost Organizational Learning for Venture Growth?," Sustainability, MDPI, vol. 13(15), pages 1-15, July.
    10. M. M. Sulphey, 2019. "Could the Adoption of Organizational Ambidexterity Have Changed the History of Nokia?," South Asian Journal of Business and Management Cases, , vol. 8(2), pages 167-181, August.
    11. Jan Ossenbrink & Joern Hoppmann & Volker H. Hoffmann, 2019. "Hybrid Ambidexterity: How the Environment Shapes Incumbents’ Use of Structural and Contextual Approaches," Organization Science, INFORMS, vol. 30(6), pages 1319-1348, November.
    12. Patnaik, Swetketu & Munjal, Surender & Varma, Arup & Sinha, Sujay, 2022. "Extending the resource-based view through the lens of the institution-based view: A longitudinal case study of an Indian higher educational institution," Journal of Business Research, Elsevier, vol. 147(C), pages 124-141.
    13. Schnellbaecher, Benedikt & Diefenbach, Ulf & Millemann, Jan, 2015. "Putting the Individual in Ambidexterity – Identifying Activities to Achieve Organisational Ambidexterity and Long-Term Survival," Proceedings of the ENTRENOVA - ENTerprise REsearch InNOVAtion Conference (2015), Kotor, Montengero, in: Proceedings of the ENTRENOVA - ENTerprise REsearch InNOVAtion Conference, Kotor, Montengero, 10-11 September 2015, pages 57-63, IRENET - Society for Advancing Innovation and Research in Economy, Zagreb.
    14. Xi, Mengjie & Liu, Yang & Fang, Wei & Feng, Taiwen, 2024. "Intelligent manufacturing for strengthening operational resilience during the COVID-19 pandemic: A dynamic capability theory perspective," International Journal of Production Economics, Elsevier, vol. 267(C).
    15. Al-Atwi, Amer Ali & Amankwah-Amoah, Joseph & Khan, Zaheer, 2021. "Micro-foundations of organizational design and sustainability: The mediating role of learning ambidexterity," International Business Review, Elsevier, vol. 30(1).
    16. Barbara Ocicka & Wioletta Mierzejewska & Jakub Brzeziński, 2022. "Creating supply chain resilience during and post-COVID-19 outbreak: the organizational ambidexterity perspective," DECISION: Official Journal of the Indian Institute of Management Calcutta, Springer;Indian Institute of Management Calcutta, vol. 49(1), pages 129-151, March.
    17. Kristina Stoiber & Kurt Matzler & Julia Hautz, 2023. "Ambidextrous structures paving the way for disruptive business models: a conceptual framework," Review of Managerial Science, Springer, vol. 17(4), pages 1439-1485, May.
    18. Satheeskumar Navaratnam, 2022. "Selecting a Suitable Sustainable Construction Method for Australian High-Rise Building: A Multi-Criteria Analysis," Sustainability, MDPI, vol. 14(12), pages 1-17, June.
    19. Koryak, Oksana & Lockett, Andy & Hayton, James & Nicolaou, Nicos & Mole, Kevin, 2018. "Disentangling the antecedents of ambidexterity: Exploration and exploitation," Research Policy, Elsevier, vol. 47(2), pages 413-427.
    20. Uma Maheswari Gopinath & Nishad Nawaz & Vijayakumar Gajenderan & Hariswaran Balasubramaniyan, 2021. "Antecedents of Emotional Intelligence: Perceived Organizational Support Impact on Ambidextrous Behavior of Standalone Business School Faculty," Sustainability, MDPI, vol. 13(15), pages 1-12, July.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:gam:jmathe:v:12:y:2024:i:2:p:225-:d:1316227. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: MDPI Indexing Manager (email available below). General contact details of provider: https://www.mdpi.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.