IDEAS home Printed from https://ideas.repec.org/a/gam/jsusta/v14y2022i19p12307-d927264.html
   My bibliography  Save this article

How Does the Paradoxical Leadership of Cross-Border e-Commerce (CBEC) Gig Workers Influence Chinese Company Performance: The Role of Psychological Well-Being

Author

Listed:
  • Chunyan Li

    (College of Business, Honghe University, Mengzi 661100, China)

  • Chien-Liang Lin

    (College of Science and Technology, Ningbo University, Cixi 315211, China)

  • Tachia Chin

    (College of Business, Zhejiang University of Technology, Hangzhou 310023, China)

Abstract

Cross-border e-commerce (CBEC) has attracted interest in the global marketplace. Meanwhile, CBEC gig workers have changed CBEC enterprises’ business models, eliminated outdated enterprises, and reset organizational structures. Consequently, CBEC enterprises must adopt new approaches to promote company performance (CP). However, in Chinese CBEC companies, the psychological well-being (PW) of gig workers is largely ignored. Although some enterprises have paid attention to this problem, the leadership is often not in line with the psychological reality of gig work. Moreover, few studies have focused on the impact of paradoxical leadership (PL) on gig workers’ PW in the CBEC industry. Therefore, this study investigates the link between gig workers’ PW and organizational performance under PL based on survey data from CBEC enterprises in China. Data were collected from a survey of 346 employees of CBEC enterprises in China. Results showed that PL exerts a significant positive impact on CP. The PW of Chinese CBEC gig workers positively mediates the relationship between PL and CP. Under different dynamic environmental conditions, CBEC enterprises in China should adopt appropriate leadership methods to improve their performance. This study provides new theoretical and practical perspectives for understanding the management of gigs in Chinese CBEC companies.

Suggested Citation

  • Chunyan Li & Chien-Liang Lin & Tachia Chin, 2022. "How Does the Paradoxical Leadership of Cross-Border e-Commerce (CBEC) Gig Workers Influence Chinese Company Performance: The Role of Psychological Well-Being," Sustainability, MDPI, vol. 14(19), pages 1-15, September.
    • Handle: RePEc:gam:jsusta:v:14:y:2022:i:19:p:12307-:d:927264
    as

    Download full text from publisher

    File URL: https://www.mdpi.com/2071-1050/14/19/12307/pdf
    Download Restriction: no
    File URL: https://www.mdpi.com/2071-1050/14/19/12307/
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Leighton, Patricia, 2016. "Professional self-employment, new power and the sharing economy: Some cautionary tales from Uber," Journal of Management & Organization, Cambridge University Press, vol. 22(6), pages 859-874, November.
    2. Efrat, Kalanit & Hughes, Paul & Nemkova, Ekaterina & Souchon, Anne L. & Sy-Changco, Joseph, 2018. "Leveraging of Dynamic export capabilities for competitive advantage and performance consequences: Evidence from China," Journal of Business Research, Elsevier, vol. 84(C), pages 114-124.
    3. Constantine Andriopoulos & Marianne W. Lewis, 2009. "Exploitation-Exploration Tensions and Organizational Ambidexterity: Managing Paradoxes of Innovation," Organization Science, INFORMS, vol. 20(4), pages 696-717, August.
    4. Yasir Mansoor Kundi & Mohammed Aboramadan & Eissa M.I. Elhamalawi & Subhan Shahid, 2020. "Employee psychological well-being and job performance: exploring mediating and moderating mechanisms," Grenoble Ecole de Management (Post-Print) hal-03183362, HAL.
    5. Yasir Mansoor Kundi & Mohammed Aboramadan & Eissa M.I. Elhamalawi & Subhan Shahid, 2020. "Employee psychological well-being and job performance: exploring mediating and moderating mechanisms," Post-Print hal-03513411, HAL.
    6. Yasir Mansoor Kundi & Mohammed Aboramadan & Eissa M.I. Elhamalawi & Subhan Shahid, 2020. "Employee psychological well-being and job performance: exploring mediating and moderating mechanisms," Grenoble Ecole de Management (Post-Print) hal-03513411, HAL.
    7. Yasir Mansoor Kundi & Mohammed Aboramadan & Eissa M.I. Elhamalawi & Subhan Shahid, 2020. "Employee psychological well-being and job performance: exploring mediating and moderating mechanisms," Post-Print hal-03183362, HAL.
    8. Gerald Friedman, 2014. "Workers without employers: shadow corporations and the rise of the gig economy," Review of Keynesian Economics, Edward Elgar Publishing, vol. 2(2), pages 171-188, April.
    9. Alarcón-del-Amo, María-del-Carmen & Rialp-Criado, Alex & Rialp-Criado, Josep, 2018. "Examining the impact of managerial involvement with social media on exporting firm performance," International Business Review, Elsevier, vol. 27(2), pages 355-366.
    10. Manolis Manioudis & Giorgos Meramveliotakis, 2022. "Broad strokes towards a grand theory in the analysis of sustainable development: a return to the classical political economy," New Political Economy, Taylor & Francis Journals, vol. 27(5), pages 866-878, September.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Qi Li & Tachia Chin & Benjian Peng, 2023. "How Paradoxical Leadership Promotes Employees’ Career Sustainability: Evidence from the Chinese Cross-Border E-Commerce Industry," Sustainability, MDPI, vol. 15(16), pages 1-17, August.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Konuk, Hızır & Ataman, Göksel & Kambur, Emine, 2023. "The effect of digitalized workplace on employees' psychological well-being: Digital Taylorism approach," Technology in Society, Elsevier, vol. 74(C).
    2. Jonathan L. Chia & Andree Hartanto, 2021. "Older Adult Employment Status and Well-Being: A Longitudinal Bidirectional Analysis," IJERPH, MDPI, vol. 18(23), pages 1-19, November.
    3. Udin Udin & Radyan Dananjoyo & Mohsin Shaikh & Densy Vio Linarta, 2022. "Islamic Work Ethics, Affective Commitment, and Employee’s Performance in Family Business: Testing Their Relationships," SAGE Open, , vol. 12(1), pages 21582440221, March.
    4. Nasser Saad Al Kahtani & Sulphey M. M., 2022. "A Study on How Psychological Capital, Social Capital, Workplace Wellbeing, and Employee Engagement Relate to Task Performance," SAGE Open, , vol. 12(2), pages 21582440221, May.
    5. Himani Mishra & M. Venkatesan, 2023. "Psychological Well-being of Employees, its Precedents and Outcomes: A Literature Review and Proposed Framework," Management and Labour Studies, XLRI Jamshedpur, School of Business Management & Human Resources, vol. 48(1), pages 7-41, February.
    6. Betül Ayça, 2023. "Association between Authentic Leadership and Job Performance—The Moderating Roles of Trust in the Supervisor and Trust in the Organization: The Example of Türkiye," Sustainability, MDPI, vol. 15(8), pages 1-15, April.
    7. Qian Xu & Zhe Hou & Chao Zhang & Feng Yu & Tong Li, 2022. "Career Capital and Well-Being: A Configurational Perspective," IJERPH, MDPI, vol. 19(16), pages 1-10, August.
    8. Akanni Abimbola A. & Obi Irene N. & Oduaran Choja A., 2022. "Occupational Stress, Emotional Intelligence and Psychological Wellbeing of Nurses in Government-Owned Hospitals," European Review of Applied Sociology, Sciendo, vol. 15(24), pages 21-29, June.
    9. Chan Liu & Raymond K. H. Chan & Maofu Wang & Zhe Yang, 2020. "Mapping the Sharing Economy in China," Sustainability, MDPI, vol. 12(16), pages 1-19, August.
    10. Arman Avadikyan & Gilles Lambert & Christophe Lerch, 2016. "A Multi-Level Perspective on Ambidexterity: The Case of a Synchrotron Research Facility," Working Papers of BETA 2016-44, Bureau d'Economie Théorique et Appliquée, UDS, Strasbourg.
    11. Tomasz Helbin & Amy Van Looy, 2021. "Is Business Process Management (BPM) Ready for Ambidexterity? Conceptualization, Implementation Guidelines and Research Agenda," Sustainability, MDPI, vol. 13(4), pages 1-25, February.
    12. Delin Zeng & Jingbo Hu & Taohua Ouyang, 2017. "Managing Innovation Paradox in the Sustainable Innovation Ecosystem: A Case Study of Ambidextrous Capability in a Focal Firm," Sustainability, MDPI, vol. 9(11), pages 1-15, November.
    13. Carolina Rojas-Córdova & Amanda J. Williamson & Julio A. Pertuze & Gustavo Calvo, 2023. "Why one strategy does not fit all: a systematic review on exploration–exploitation in different organizational archetypes," Review of Managerial Science, Springer, vol. 17(7), pages 2251-2295, October.
    14. Anna Adamik & Michał Nowicki, 2019. "Pathologies and Paradoxes of Co-Creation: A Contribution to the Discussion about Corporate Social Responsibility in Building a Competitive Advantage in the Age of Industry 4.0," Sustainability, MDPI, vol. 11(18), pages 1-38, September.
    15. Mammassis, Constantinos S. & Kostopoulos, Konstantinos C., 2019. "CEO goal orientations, environmental dynamism and organizational ambidexterity: An investigation in SMEs," European Management Journal, Elsevier, vol. 37(5), pages 577-588.
    16. Hu, Jing & Wang, Yilin & Liu, Shengnan & Song, Mingshun, 2023. "Mechanism of latecomer enterprises’ technological catch-up in technical standards alliances – An ambidextrous innovation perspective," Journal of Business Research, Elsevier, vol. 154(C).
    17. Cannavale, Chiara & Esempio, Anna & Ferretti, Marco, 2021. "Up- and down- alliances: A systematic literature review," International Business Review, Elsevier, vol. 30(5).
    18. Eduardo Rodrigues Sanguinet & Francisco de Borja García-García, 2023. "Rural-Urban Linkages: Regional Financial Business Services’ Integration into Chilean Agri-Food Value Chains," Sustainability, MDPI, vol. 15(14), pages 1-22, July.
    19. Ali, Abdul & Mancha, Ruben & Pachamanova, Dessislava, 2018. "Correcting analytics maturity myopia," Business Horizons, Elsevier, vol. 61(2), pages 211-219.
    20. Anghel, Răzvan, 2019. "Implications of CJEU Jurisprudence on the Delimitation of Working Time by Rest Time in the Collaborative Economy," SocArXiv pj63e, Center for Open Science.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:gam:jsusta:v:14:y:2022:i:19:p:12307-:d:927264. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: MDPI Indexing Manager (email available below). General contact details of provider: https://www.mdpi.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.