IDEAS home Printed from https://ideas.repec.org/a/gam/jsusta/v14y2022i15p9520-d879348.html
   My bibliography  Save this article

Government Supports, Digital Capability, and Organizational Resilience Capacity during COVID-19: The Moderation Role of Organizational Unlearning

Author

Listed:
  • Yu Gao

    (School of Economics and Finance, Xi’an Jiaotong University, Xi’an 710061, China)

  • Xiuyun Yang

    (Institute of Technology, Business School of Xiamen, Xiamen 361021, China)

  • Shuangyan Li

    (School of Economics and Finance, Xi’an Jiaotong University, Xi’an 710061, China)

Abstract

This paper provides an investigation into how different types of government supports can be used to enhance organizational resilience capacity during the COVID-19 pandemic. Based on resource orchestration theory, this study examines the effects of direct government support and indirect government support on organizational resilience capacity, the mediation role of digital capability, and the moderation effects of organizational unlearning. The empirical results from 205 Chinese firms show that direct government support and indirect government support have positive effects on organizational resilience capacity, which were mediated by digital capability. In addition, organizational unlearning positively and negatively moderates the positive relationship between direct government support, indirect government support and digital capability. Our theoretical discussion and empirical results contribute to the literature related to organizational resilience, digital capability, government support, and organizational unlearning.

Suggested Citation

  • Yu Gao & Xiuyun Yang & Shuangyan Li, 2022. "Government Supports, Digital Capability, and Organizational Resilience Capacity during COVID-19: The Moderation Role of Organizational Unlearning," Sustainability, MDPI, vol. 14(15), pages 1-19, August.
    • Handle: RePEc:gam:jsusta:v:14:y:2022:i:15:p:9520-:d:879348
    as

    Download full text from publisher

    File URL: https://www.mdpi.com/2071-1050/14/15/9520/pdf
    Download Restriction: no
    File URL: https://www.mdpi.com/2071-1050/14/15/9520/
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Gao, Yu & Yang, Zhuoer & Huang, Kuo-Feng & Gao, Shanxing & Yang, Wei, 2018. "Addressing the cross-boundary missing link between corporate political activities and firm competencies: The mediating role of institutional capital," International Business Review, Elsevier, vol. 27(1), pages 259-268.
    2. Zhang Zhen & Zahid Yousaf & Magdalena Radulescu & Muhammad Yasir, 2021. "Nexus of Digital Organizational Culture, Capabilities, Organizational Readiness, and Innovation: Investigation of SMEs Operating in the Digital Economy," Sustainability, MDPI, vol. 13(2), pages 1-15, January.
    3. Xin Zhang & Yaoyu Xu & Liang Ma, 2022. "Research on Successful Factors and Influencing Mechanism of the Digital Transformation in SMEs," Sustainability, MDPI, vol. 14(5), pages 1-18, February.
    4. Ye, Fei & Liu, Ke & Li, Lixu & Lai, Kee-Hung & Zhan, Yuanzhu & Kumar, Ajay, 2022. "Digital supply chain management in the COVID-19 crisis: An asset orchestration perspective," International Journal of Production Economics, Elsevier, vol. 245(C).
    5. Dominik M. Wielgos & Christian Homburg & Christina Kuehnl, 2021. "Digital business capability: its impact on firm and customer performance," Journal of the Academy of Marketing Science, Springer, vol. 49(4), pages 762-789, July.
    6. Tortora, Debora & Chierici, Roberto & Farina Briamonte, Massimiliano & Tiscini, Riccardo, 2021. "‘I digitize so I exist’. Searching for critical capabilities affecting firms’ digital innovation," Journal of Business Research, Elsevier, vol. 129(C), pages 193-204.
    7. Kim, Nami & Kim, Eonsoo & Lee, Jongseon, 2021. "Innovating by eliminating: Technological resource divestiture and firms’ innovation performance," Journal of Business Research, Elsevier, vol. 123(C), pages 176-187.
    8. Robert E. Hoskisson & Mike Wright & Igor Filatotchev & Mike W. Peng, 2013. "Emerging Multinationals from Mid-Range Economies: The Influence of Institutions and Factor Markets," Journal of Management Studies, Wiley Blackwell, vol. 50(7), pages 1295-1321, November.
    9. Xiaoyan Pan & Kum-Sik Oh & Mengmeng Wang, 2021. "Strategic Orientation, Digital Capabilities, and New Product Development in Emerging Market Firms: The Moderating Role of Corporate Social Responsibility," Sustainability, MDPI, vol. 13(22), pages 1-16, November.
    10. Gebauer, Heiko & Fleisch, Elgar & Lamprecht, Claudio & Wortmann, Felix, 2020. "Growth paths for overcoming the digitalization paradox," Business Horizons, Elsevier, vol. 63(3), pages 313-323.
    11. Yildiz, H. Emre & Fey, Carl F., 2010. "Compatibility and unlearning in knowledge transfer in mergers and acquisitions," Scandinavian Journal of Management, Elsevier, vol. 26(4), pages 448-456, December.
    12. Matt, C. & Hess, Thomas & Benlian, Alexander, 2015. "Digital Transformation Strategies," Publications of Darmstadt Technical University, Institute for Business Studies (BWL) 75002, Darmstadt Technical University, Department of Business Administration, Economics and Law, Institute for Business Studies (BWL).
    13. Do, Hoa & Budhwar, Pawan & Shipton, Helen & Nguyen, Hai-Dang & Nguyen, Bach, 2022. "Building organizational resilience, innovation through resource-based management initiatives, organizational learning and environmental dynamism," Journal of Business Research, Elsevier, vol. 141(C), pages 808-821.
    14. André Hanelt & René Bohnsack & David Marz & Cláudia Antunes Marante, 2021. "A Systematic Review of the Literature on Digital Transformation: Insights and Implications for Strategy and Organizational Change," Journal of Management Studies, Wiley Blackwell, vol. 58(5), pages 1159-1197, July.
    15. Zhang, Feng & Zhu, Lei, 2021. "Social media strategic capability, organizational unlearning, and disruptive innovation of SMEs: The moderating roles of TMT heterogeneity and environmental dynamism," Journal of Business Research, Elsevier, vol. 133(C), pages 183-193.
    16. Wei, Tian & Clegg, Jeremy & Ma, Lei, 2015. "The conscious and unconscious facilitating role of the Chinese government in shaping the internationalization of Chinese MNCs," International Business Review, Elsevier, vol. 24(2), pages 331-343.
    17. Han, Xia & Liu, Xiaohui & Xia, Tianjiao & Gao, Lan, 2018. "Home-country government support, interstate relations and the subsidiary performance of emerging market multinational enterprises," Journal of Business Research, Elsevier, vol. 93(C), pages 160-172.
    18. Arash Azadegan & Kevin Dooley, 2021. "A Typology of Supply Network Resilience Strategies: Complex Collaborations in a Complex World," Journal of Supply Chain Management, Institute for Supply Management, vol. 57(1), pages 17-26, January.
    19. Jinghua Liu & Muhammad Umer Quddoos & Muhammad Hanif Akhtar & Muhammad Sajid Amin & Muhammad Tariq & Arij Lamar, 2022. "Digital technologies and circular economy in supply chain management: in the era of COVID-19 pandemic," Operations Management Research, Springer, vol. 15(1), pages 326-341, June.
    20. Il Park, Byung & Xiao, Shufeng (Simon), 2021. "Doing good by combating bad in the digital world: Institutional pressures, anti-corruption practices, and competitive implications of MNE foreign subsidiaries," Journal of Business Research, Elsevier, vol. 137(C), pages 194-205.
    21. Niemand, Thomas & Rigtering, J.P. Coen & Kallmünzer, Andreas & Kraus, Sascha & Maalaoui, Adnane, 2021. "Digitalization in the financial industry: A contingency approach of entrepreneurial orientation and strategic vision on digitalization," European Management Journal, Elsevier, vol. 39(3), pages 317-326.
    22. Xie, Xuemei & Wu, Yonghui & Palacios-Marqués, Daniel & Ribeiro-Navarrete, Samuel, 2022. "Business networks and organizational resilience capacity in the digital age during COVID-19: A perspective utilizing organizational information processing theory," Technological Forecasting and Social Change, Elsevier, vol. 177(C).
    23. Jie Xiong & Ke Wang & Jie Yan & Lu Xu & Han Huang, 2021. "The window of opportunity brought by the COVID-19 pandemic : an ill wind blows for digitalisation leapfrogging," Post-Print hal-03395445, HAL.
    24. Omar R. Malik & Masaaki Kotabe, 2009. "Dynamic Capabilities, Government Policies, and Performance in Firms from Emerging Economies: Evidence from India and Pakistan," Journal of Management Studies, Wiley Blackwell, vol. 46(3), pages 421-450, May.
    25. Zhao, Shasha & Liu, Xiaohui & Andersson, Ulf & Shenkar, Oded, 2022. "Knowledge management of emerging economy multinationals," Journal of World Business, Elsevier, vol. 57(1).
    26. Chengli Shu & Kevin Z. Zhou & Yazhen Xiao & Shanxing Gao, 2016. "How Green Management Influences Product Innovation in China: The Role of Institutional Benefits," Journal of Business Ethics, Springer, vol. 133(3), pages 471-485, February.
    27. Chun-Liang Chen & Yao-Chin Lin & Wei-Hung Chen & Cheng-Fu Chao & Henry Pandia, 2021. "Role of Government to Enhance Digital Transformation in Small Service Business," Sustainability, MDPI, vol. 13(3), pages 1-24, January.
    28. Škare, Marinko & Soriano, Domingo Riberio, 2021. "A dynamic panel study on digitalization and firm's agility: What drives agility in advanced economies 2009–2018," Technological Forecasting and Social Change, Elsevier, vol. 163(C).
    29. Matt, C. & Hess, Thomas & Benlian, Alexander, 2015. "Digital Transformation Strategies," Publications of Darmstadt Technical University, Institute for Business Studies (BWL) 75202, Darmstadt Technical University, Department of Business Administration, Economics and Law, Institute for Business Studies (BWL).
    30. Christian Matt & Thomas Hess & Alexander Benlian, 2015. "Digital Transformation Strategies," Business & Information Systems Engineering: The International Journal of WIRTSCHAFTSINFORMATIK, Springer;Gesellschaft für Informatik e.V. (GI), vol. 57(5), pages 339-343, October.
    31. Buffart, Mickaël & Croidieu, Grégoire & Kim, Phillip H. & Bowman, Ray, 2020. "Even winners need to learn: How government entrepreneurship programs can support innovative ventures," Research Policy, Elsevier, vol. 49(10).
    32. Adrian Klammer, 2021. "Embracing Organisational Unlearning As A Facilitator Of Business Model Innovation," International Journal of Innovation Management (ijim), World Scientific Publishing Co. Pte. Ltd., vol. 25(06), pages 1-17, August.
    33. Mickaël Buffart & Gregoire Croidieu & Phillip H. Kim & Ray Bowman, 2020. "Even winners need to learn : How government entrepreneurship programs can support innovative ventures," Post-Print hal-02927561, HAL.
    34. Tse, Caleb H. & Yim, Chi Kin Bennett & Yin, Eden & Wan, Feng & Jiao, Hao, 2021. "R&D activities and innovation performance of MNE subsidiaries: The moderating effects of government support and entry mode," Technological Forecasting and Social Change, Elsevier, vol. 166(C).
    35. Julie Juan Li & Kevin Zheng Zhou & Alan T Shao, 2009. "Competitive position, managerial ties, and profitability of foreign firms in China: an interactive perspective," Journal of International Business Studies, Palgrave Macmillan;Academy of International Business, vol. 40(2), pages 339-352, February.
    36. Jie Xiong & Ke Wang & Jie Yan & Lu Xu & Han Huang, 2021. "The window of opportunity brought by the COVID-19 pandemic : an ill wind blows for digitalisation leapfrogging," Grenoble Ecole de Management (Post-Print) hal-03395445, HAL.
    37. Ciampi, Francesco & Faraoni, Monica & Ballerini, Jacopo & Meli, Francesco, 2022. "The co-evolutionary relationship between digitalization and organizational agility: Ongoing debates, theoretical developments and future research perspectives," Technological Forecasting and Social Change, Elsevier, vol. 176(C).
    38. Liu, Yang & Dong, Jiuyu & Ying, Ying & Jiao, Hao, 2021. "Status and digital innovation: A middle-status conformity perspective," Technological Forecasting and Social Change, Elsevier, vol. 168(C).
    39. Zhou, Dan & Kautonen, Mika & Dai, Weiqi & Zhang, Hui, 2021. "Exploring how digitalization influences incumbents in financial services: The role of entrepreneurial orientation, firm assets, and organizational legitimacy," Technological Forecasting and Social Change, Elsevier, vol. 173(C).
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Wang, Xiangyang & Liu, Zhiyi & Li, Jiamin & Lei, Xuefei, 2023. "How organizational unlearning leverages digital process innovation to improve performance: The moderating effects of smart technologies and environmental turbulence," Technology in Society, Elsevier, vol. 75(C).
    2. Ariana Chang & Tian-Shyug Lee & Hsiu-Mei Lee & Jing Wang, 2023. "The Influence of Responsible Leadership on Strategic Agility: Cases from the Taiwan Hospitality Industry," Sustainability, MDPI, vol. 15(3), pages 1-15, February.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Guo, Xiaochuan & Li, Mengmeng & Wang, Yanlin & Mardani, Abbas, 2023. "Does digital transformation improve the firm’s performance? From the perspective of digitalization paradox and managerial myopia," Journal of Business Research, Elsevier, vol. 163(C).
    2. Oliveira, Mariana & Zancul, Eduardo & Salerno, Mario Sergio, 2024. "Capability building for digital transformation through design thinking," Technological Forecasting and Social Change, Elsevier, vol. 198(C).
    3. Zahoor, Nadia & Zopiatis, Anastasios & Adomako, Samuel & Lamprinakos, Grigorios, 2023. "The micro-foundations of digitally transforming SMEs: How digital literacy and technology interact with managerial attributes," Journal of Business Research, Elsevier, vol. 159(C).
    4. Piepponen, Amanda & Ritala, Paavo & Keränen, Joona & Maijanen, Päivi, 2022. "Digital transformation of the value proposition: A single case study in the media industry," Journal of Business Research, Elsevier, vol. 150(C), pages 311-325.
    5. Shuhao Liang & Tingting Li, 2022. "Can Digital Transformation Promote Innovation Performance in Manufacturing Enterprises? The Mediating Role of R&D Capability," Sustainability, MDPI, vol. 14(17), pages 1-20, September.
    6. Aristides Papathomas & George Konteos, 2022. "Digital Transformation Journey for Incumbent Banks: The Case Study of Greece," International Journal of Marketing Studies, Canadian Center of Science and Education, vol. 14(2), pages 1-13, December.
    7. G. Denisse Chamochumbi D. & Massimo Ciambotti & Federica Palazzi & Francesca Sgr?, 2022. "The digital transformation process in the agri-food sector: A case study," MANAGEMENT CONTROL, FrancoAngeli Editore, vol. 2022(2 Suppl.), pages 43-70.
    8. Wang, Sai & Wen, Wen & Niu, Yuhao & Li, Xin, 2024. "Digital transformation and corporate labor investment efficiency," Emerging Markets Review, Elsevier, vol. 59(C).
    9. Wenjing Zu & Guoda Gu & Sihan Lei, 2022. "Does Digital Transformation in Manufacturing Affect Trade Imbalances? Evidence from US–China Trade," Sustainability, MDPI, vol. 14(14), pages 1-14, July.
    10. Xiang, Xiandeng & Jiang, Lan, 2023. "Digitalisation and commercial bank performance: A test of heterogeneity from Chinese commercial banks," Finance Research Letters, Elsevier, vol. 58(PA).
    11. Reuschl, Andreas J. & Deist, Maximilian K. & Maalaoui, Adnane, 2022. "Digital transformation during a pandemic: Stretching the organizational elasticity," Journal of Business Research, Elsevier, vol. 144(C), pages 1320-1332.
    12. Radicic, Dragana & Petković, Saša, 2023. "Impact of digitalization on technological innovations in small and medium-sized enterprises (SMEs)," Technological Forecasting and Social Change, Elsevier, vol. 191(C).
    13. Xin Zhang & Yaoyu Xu & Liang Ma, 2022. "Research on Successful Factors and Influencing Mechanism of the Digital Transformation in SMEs," Sustainability, MDPI, vol. 14(5), pages 1-18, February.
    14. Chen, Yu & Wang, Yuandi & Zhao, Changyi, 2024. "From riches to digitalization: The role of AMC in overcoming challenges of digital transformation in resource-rich regions," Technological Forecasting and Social Change, Elsevier, vol. 200(C).
    15. Juan Jung & Gonzalo Gómez-Bengoechea, 2022. "A literature review on firm digitalization: drivers and impacts," Studies on the Spanish Economy eee2022-20, FEDEA.
    16. Xie, Yu & Chen, Zhen & Boadu, Francis & Tang, HongJuan, 2022. "How does digital transformation affect agricultural enterprises’ pro-land behavior: The role of environmental protection cognition and cross-border search," Technology in Society, Elsevier, vol. 70(C).
    17. Mishra, Deepa Bhatt & Haider, Imran & Gunasekaran, Angappa & Sakib, Md. Nazmus & Malik, Nishtha & Rana, Nripendra P., 2023. "“Better together”: Right blend of business strategy and digital transformation strategies," International Journal of Production Economics, Elsevier, vol. 266(C).
    18. Satı, Zümrüt Ecevit, 2024. "Comparison of the criteria affecting the digital innovation performance of the European Union (EU) member and candidate countries with the entropy weight-TOPSIS method and investigation of its importa," Technological Forecasting and Social Change, Elsevier, vol. 200(C).
    19. Munir Majdalawieh & Shafaq Khan, 2022. "Building an Integrated Digital Transformation System Framework: A Design Science Research, the Case of FedUni," Sustainability, MDPI, vol. 14(10), pages 1-20, May.
    20. Hamann-Lohmer, Jacob & Bendig, Miriam & Lasch, Rainer, 2023. "Investigating the impact of digital transformation on relationship and collaboration dynamics in supply chains and manufacturing networks – A multi-case study," International Journal of Production Economics, Elsevier, vol. 262(C).

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:gam:jsusta:v:14:y:2022:i:15:p:9520-:d:879348. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: MDPI Indexing Manager (email available below). General contact details of provider: https://www.mdpi.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.