IDEAS home Printed from https://ideas.repec.org/a/gam/jsusta/v15y2023i3p2760-d1056259.html
   My bibliography  Save this article

The Influence of Responsible Leadership on Strategic Agility: Cases from the Taiwan Hospitality Industry

Author

Listed:
  • Ariana Chang

    (Bachelor’s Program in Interdisciplinary Studies, Fu Jen Catholic University, New Taipei City 242062, Taiwan)

  • Tian-Shyug Lee

    (Graduate Institute of Business Administration, Fu Jen Catholic University, New Taipei City 242062, Taiwan)

  • Hsiu-Mei Lee

    (Graduate Institute of Business Administration, Fu Jen Catholic University, New Taipei City 242062, Taiwan)

  • Jing Wang

    (Graduate Institute of Business Administration, Fu Jen Catholic University, New Taipei City 242062, Taiwan)

Abstract

The COVID-19 pandemic has taken business uncertainty to an unprecedented level and put business agility and leadership under harsh tests, confronting a diverse and complicated stakeholder reality. Through original interview data and case studies from the hospitality industry in Taiwan collected and compiled since the beginning of the COVID-19 pandemic in 2020, the present research explores how strategic agility can be built, fostered, and enhanced through responsible leadership and CSR initiatives during a time of grand challenges in the hospitality industry. We also discuss and highlight the role played by one stakeholder, namely, the local government, in contributing to strategic agility through reinforcing and possibly enabling responsible leadership during hardships. This paper sheds light both empirically and theoretically on the roles played by business leaders in contributing to strategic agility, which, in turn, helps to build a more socially responsible organization.

Suggested Citation

  • Ariana Chang & Tian-Shyug Lee & Hsiu-Mei Lee & Jing Wang, 2023. "The Influence of Responsible Leadership on Strategic Agility: Cases from the Taiwan Hospitality Industry," Sustainability, MDPI, vol. 15(3), pages 1-15, February.
    • Handle: RePEc:gam:jsusta:v:15:y:2023:i:3:p:2760-:d:1056259
    as

    Download full text from publisher

    File URL: https://www.mdpi.com/2071-1050/15/3/2760/pdf
    Download Restriction: no
    File URL: https://www.mdpi.com/2071-1050/15/3/2760/
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Christian Voegtlin & Colina Frisch & Andreas Walther & Pascale Schwab, 2020. "Theoretical Development and Empirical Examination of a Three-Roles Model of Responsible Leadership," Journal of Business Ethics, Springer, vol. 167(3), pages 411-431, December.
    2. R. Freeman & Ellen Auster, 2011. "Values, Authenticity, and Responsible Leadership," Journal of Business Ethics, Springer, vol. 98(1), pages 15-23, January.
    3. Sarah Birrell Ivory & Simon Bentley Brooks, 2018. "Managing Corporate Sustainability with a Paradoxical Lens: Lessons from Strategic Agility," Journal of Business Ethics, Springer, vol. 148(2), pages 347-361, March.
    4. Christof Miska & Mark E. Mendenhall, 2018. "Responsible Leadership: A Mapping of Extant Research and Future Directions," Journal of Business Ethics, Springer, vol. 148(1), pages 117-134, March.
    5. Patricia Martínez & Andrea Pérez & Ignacio Rodríguez del Bosque, 2014. "Exploring the Role of CSR in the Organizational Identity of Hospitality Companies: A Case from the Spanish Tourism Industry," Journal of Business Ethics, Springer, vol. 124(1), pages 47-66, September.
    6. Andreas Georg Scherer & Andreas Rasche & Guido Palazzo & André Spicer, 2016. "Managing for Political Corporate Social Responsibility: New Challenges and Directions for PCSR 2.0," Journal of Management Studies, Wiley Blackwell, vol. 53(3), pages 273-298, May.
    7. Christian Voegtlin & Colina Frisch & Andreas Walther & Pascale Schwab, 2020. "Theoretical Development and Empirical Examination of a Three-Roles Model of Responsible Leadership," Post-Print hal-03040043, HAL.
    8. Thomas Maak & Nicola Pless, 2009. "Business Leaders as Citizens of the World. Advancing Humanism on a Global Scale," Journal of Business Ethics, Springer, vol. 88(3), pages 537-550, September.
    9. Daniel R. Denison & Robert Hooijberg & Robert E. Quinn, 1995. "Paradox and Performance: Toward a Theory of Behavioral Complexity in Managerial Leadership," Organization Science, INFORMS, vol. 6(5), pages 524-540, October.
    10. Sarah Birrell Ivory & Simon Bentley Brooks, 2018. "Erratum to: Managing Corporate Sustainability with a Paradoxical Lens: Lessons from Strategic Agility," Journal of Business Ethics, Springer, vol. 148(2), pages 363-363, March.
    11. David A Waldman & Mary Sully de Luque & Nathan Washburn & Robert J House & Bolanle Adetoun & Angel Barrasa & Mariya Bobina & Muzaffer Bodur & Yi-Jung Chen & Sukhendu Debbarma & Peter Dorfman & Rosemar, 2006. "Cultural and leadership predictors of corporate social responsibility values of top management: a GLOBE study of 15 countries," Journal of International Business Studies, Palgrave Macmillan;Academy of International Business, vol. 37(6), pages 823-837, November.
    12. Freeman, R. Edward, 1994. "The Politics of Stakeholder Theory: Some Future Directions1," Business Ethics Quarterly, Cambridge University Press, vol. 4(4), pages 409-421, October.
    13. Thomas Maak & Nicola M. Pless, 2006. "Responsible Leadership in a Stakeholder Society – A Relational Perspective," Journal of Business Ethics, Springer, vol. 66(1), pages 99-115, June.
    14. Székely, Francisco & Knirsch, Marianna, 2005. "Responsible Leadership and Corporate Social Responsibility:: Metrics for Sustainable Performance," European Management Journal, Elsevier, vol. 23(6), pages 628-647, December.
    15. Yu Gao & Xiuyun Yang & Shuangyan Li, 2022. "Government Supports, Digital Capability, and Organizational Resilience Capacity during COVID-19: The Moderation Role of Organizational Unlearning," Sustainability, MDPI, vol. 14(15), pages 1-19, August.
    16. Pasi Heikkurinen, 2010. "Image differentiation with corporate environmental responsibility," Corporate Social Responsibility and Environmental Management, John Wiley & Sons, vol. 17(3), pages 142-152, May.
    17. Byung-Jik Kim & Min-Jik Kim & Tae-Hyun Kim, 2021. "“The Power of Ethical Leadership”: The Influence of Corporate Social Responsibility on Creativity, the Mediating Function of Psychological Safety, and the Moderating Role of Ethical Leadership," IJERPH, MDPI, vol. 18(6), pages 1-16, March.
    18. Rafael Bravo & Jorge Matute & José Pina, 2012. "Corporate Social Responsibility as a Vehicle to Reveal the Corporate Identity: A Study Focused on the Websites of Spanish Financial Entities," Journal of Business Ethics, Springer, vol. 107(2), pages 129-146, May.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Iryna Bashynska & Yuliia Malynovska & Nataliia Kolinko & Taliat Bielialov & Marina Järvis & Krystyna Kovalska & Mariia Saiensus, 2024. "Performance Assessment of Sustainable Leadership of Enterprise’s Circular Economy-Driven Innovative Activities," Sustainability, MDPI, vol. 16(2), pages 1-26, January.
    2. Mehmet Yildiz & Nicola Pless & Semih Ceyhan & Rob Hallak, 2023. "Responsible Leadership and Innovation during COVID-19: Evidence from the Australian Tourism and Hospitality Sector," Sustainability, MDPI, vol. 15(6), pages 1-21, March.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. K. V. James & R. G. Priyadarshini, 2021. "Responsible Leadership: A New Paradigm for Organizational Sustainability," Management and Labour Studies, XLRI Jamshedpur, School of Business Management & Human Resources, vol. 46(4), pages 452-470, November.
    2. David Audretsch & Jagannadha Pawan Tamvada, 2023. "From entrepreneurship to leadership," The Journal of Technology Transfer, Springer, vol. 48(2), pages 814-820, April.
    3. Anna-Mari Simunaniemi & Mira Valkjärvi & Riikka Franzén & Sari Liikala & Jaana Tähtinen & Kati Suomi & Jaana Jeminen, 2023. "Microentrepreneurs as Socially Responsible Leaders," South Asian Journal of Business and Management Cases, , vol. 12(1), pages 14-30, April.
    4. Cheng, Ken & Wei, Feng & Lin, Yinghui, 2019. "The trickle-down effect of responsible leadership on unethical pro-organizational behavior: The moderating role of leader-follower value congruence," Journal of Business Research, Elsevier, vol. 102(C), pages 34-43.
    5. Christian Voegtlin & Colina Frisch & Andreas Walther & Pascale Schwab, 2020. "Theoretical Development and Empirical Examination of a Three-Roles Model of Responsible Leadership," Journal of Business Ethics, Springer, vol. 167(3), pages 411-431, December.
    6. Christof Miska & Mark E. Mendenhall, 2018. "Responsible Leadership: A Mapping of Extant Research and Future Directions," Journal of Business Ethics, Springer, vol. 148(1), pages 117-134, March.
    7. Xinyue Zhang & Dian Li & Xintong Guo, 2022. "Antecedents of Responsible Leadership: Proactive and Passive Responsible Leadership Behavior," Sustainability, MDPI, vol. 14(14), pages 1-22, July.
    8. Bilal Afsar & Ahsen Maqsoom & Asad Shahjehan & Sajjad Ahmad Afridi & Adnan Nawaz & Hassan Fazliani, 2020. "Responsible leadership and employee's proenvironmental behavior: The role of organizational commitment, green shared vision, and internal environmental locus of control," Corporate Social Responsibility and Environmental Management, John Wiley & Sons, vol. 27(1), pages 297-312, January.
    9. Louis W. Fry & Eleftheria Egel, 2021. "Global Leadership for Sustainability," Sustainability, MDPI, vol. 13(11), pages 1-25, June.
    10. Nicola M. Pless & Atri Sengupta & Melissa A. Wheeler & Thomas Maak, 2022. "Responsible Leadership and the Reflective CEO: Resolving Stakeholder Conflict by Imagining What Could be done," Journal of Business Ethics, Springer, vol. 180(1), pages 313-337, September.
    11. Christof Miska & Christian Hilbe & Susanne Mayer, 2014. "Reconciling Different Views on Responsible Leadership: A Rationality-Based Approach," Journal of Business Ethics, Springer, vol. 125(2), pages 349-360, December.
    12. Said Id Bouichou & Lei Wang & Hafiz Muhammad Basit Feroz, 2022. "How corporate social responsibility perceptions affect employees’ positive behavior in the hospitality industry: moderating role of responsible leadership," International Review on Public and Nonprofit Marketing, Springer;International Association of Public and Non-Profit Marketing, vol. 19(2), pages 413-446, June.
    13. Thomas Maak & Nicola M. Pless & Christian Voegtlin, 2016. "Business Statesman or Shareholder Advocate? CEO Responsible Leadership Styles and the Micro-Foundations of Political CSR," Journal of Management Studies, Wiley Blackwell, vol. 53(3), pages 463-493, May.
    14. Thomas M Maak & Nicola M Pless & Christian Voegtlin, 2016. "Business Statesman or Shareholder Advocate? CEO Responsible Leadership Styles and the Micro-Foundations of Political CSR," Post-Print hal-01480535, HAL.
    15. María Helena Jaén & Ezequiel Reficco & Gabriel Berger, 2021. "Does Integrity Matter in BOP Ventures? The Role of Responsible Leadership in Inclusive Supply Chains," Journal of Business Ethics, Springer, vol. 173(3), pages 467-488, October.
    16. Emilio Abad-Segura & Francisco Joaquín Cortés-García & Luis J. Belmonte-Ureña, 2019. "The Sustainable Approach to Corporate Social Responsibility: A Global Analysis and Future Trends," Sustainability, MDPI, vol. 11(19), pages 1-24, September.
    17. Sandra Castro-González & Belén Bande & Pilar Fernández-Ferrín, 2019. "Responsible Leadership and Salespeople’s Creativity: The Mediating Effects of CSR Perceptions," Sustainability, MDPI, vol. 11(7), pages 1-17, April.
    18. Christian Voegtlin, 2016. "What does it mean to be responsible? Addressing the missing responsibility dimension in ethical leadership research," Post-Print hal-01481471, HAL.
    19. Michael A. Witt & Günter K. Stahl, 2016. "Foundations of Responsible Leadership: Asian Versus Western Executive Responsibility Orientations Toward Key Stakeholders," Journal of Business Ethics, Springer, vol. 136(3), pages 623-638, July.
    20. Sylvelin Foldøy & Trude Furunes & Åse Helene Bakkevig Dagsland & Annie Haver, 2021. "Responsibility beyond the Board Room? A Systematic Review of Responsible Leadership: Operationalizations, Antecedents and Outcomes," Sustainability, MDPI, vol. 13(18), pages 1-41, September.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:gam:jsusta:v:15:y:2023:i:3:p:2760-:d:1056259. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: MDPI Indexing Manager (email available below). General contact details of provider: https://www.mdpi.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.