IDEAS home Printed from https://ideas.repec.org/a/gam/jsusta/v14y2022i14p8840-d866548.html
   My bibliography  Save this article

Building Relations between the Company and Employees: The Moderating Role of Leadership

Author

Listed:
  • Urszula Słupska

    (Faculty of Management, Bydgoszcz University of Science and Technology, 85-790 Bydgoszcz, Poland)

  • Zbigniew Drewniak

    (Faculty of Management, Bydgoszcz University of Science and Technology, 85-790 Bydgoszcz, Poland)

  • Rafał Drewniak

    (Faculty of Economic Sciences and Management, Nicolaus Copernicus University in Torun, 87-100 Torun, Poland)

  • Robert Karaszewski

    (College of Business Administration, American University in the Emirates, Dubai 503000, United Arab Emirates)

Abstract

The relationships between employees and the actions taken by leaders have become critical. The purpose of this paper is to highlight activities that may improve internal relations in an enterprise, and how managers and employees perceive such actions. The study was conducted between 2018 and 2020 and focused on the importance of relational competencies in creating enterprise value and the importance of leadership. The analysis included 10 large companies operating internationally. Both managers (N = 10) of the surveyed companies and employees (N = 185) participated in the study. It can be stated that it is not uncommon for the studied businesses to take steps to improve their internal relationships. The evaluation of the steps taken to improve internal connections, on the other hand, differs between the groups tested. Cluster analysis revealed that managers’ views of the importance and application of the provided measures in their organizations were similar, whereas employees’ assessments of the researched phenomena were not. Building intra-organizational relations plays an important role in ensuring the sustainable operation of modern enterprises. It is of great importance, especially in the crisis situation caused by the COVID-19 pandemic and the geopolitical uncertainty in the world currently.

Suggested Citation

  • Urszula Słupska & Zbigniew Drewniak & Rafał Drewniak & Robert Karaszewski, 2022. "Building Relations between the Company and Employees: The Moderating Role of Leadership," Sustainability, MDPI, vol. 14(14), pages 1-14, July.
  • Handle: RePEc:gam:jsusta:v:14:y:2022:i:14:p:8840-:d:866548
    as

    Download full text from publisher

    File URL: https://www.mdpi.com/2071-1050/14/14/8840/pdf
    Download Restriction: no

    File URL: https://www.mdpi.com/2071-1050/14/14/8840/
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Xueying Tian & Chunyang Zhao & Xiaochun Ge, 2022. "Entrepreneurial Traits, Relational Capital, and Social Enterprise Performance: Regulatory Effects of Cognitive Legitimacy," Sustainability, MDPI, vol. 14(6), pages 1-22, March.
    2. Theresa M. Welbourne & Manuela Pardo-del-Val, 2009. "Relational Capital: Strategic Advantage for Small and Medium-Size Enterprises (SMEs) Through Negotiation and Collaboration," Group Decision and Negotiation, Springer, vol. 18(5), pages 483-497, September.
    3. Rafal Drewniak & Urszula Slupska & Iwona Posadzinska, 2020. "Leadership and Internal Relational Capital of Enterprises," European Research Studies Journal, European Research Studies Journal, vol. 0(Special 1), pages 373-388.
    4. Denise Parris & Jon Peachey, 2013. "A Systematic Literature Review of Servant Leadership Theory in Organizational Contexts," Journal of Business Ethics, Springer, vol. 113(3), pages 377-393, March.
    5. Wang, Chao-Hung, 2014. "How relational capital mediates the effect of corporate reputation on competitive advantage: Evidence from Taiwan high-tech industry," Technological Forecasting and Social Change, Elsevier, vol. 82(C), pages 167-176.
    6. Alexandrina Maria Pauceanu & Nada Rabie & Ayman Moustafa & Daniel Constantin Jiroveanu, 2021. "Entrepreneurial Leadership and Sustainable Development—A Systematic Literature Review," Sustainability, MDPI, vol. 13(21), pages 1-18, October.
    7. Niamh Brennan & Brenda Connell, 2000. "Intellectual capital : current issues and policy implications," Open Access publications 10197/2916, Research Repository, University College Dublin.
    8. Robert Karaszewski & Rafał Drewniak, 2021. "The Leading Traits of the Modern Corporate Leader: Comparing Survey Results from 2008 and 2018," Energies, MDPI, vol. 14(23), pages 1-23, November.
    9. Annamaria Di Fabio & José María Peiró, 2018. "Human Capital Sustainability Leadership to Promote Sustainable Development and Healthy Organizations: A New Scale," Sustainability, MDPI, vol. 10(7), pages 1-11, July.
    10. Naser Hossein Motlagh & Mahsa Mohammadrezaei & Julian Hunt & Behnam Zakeri, 2020. "Internet of Things (IoT) and the Energy Sector," Energies, MDPI, vol. 13(2), pages 1-27, January.
    11. Urszula Slupska & Zbigniew Drewniak & Robert Karaszewski, 2020. "Improving the Internal Relations Versus Shaping the External Relations of the Enterprise," European Research Studies Journal, European Research Studies Journal, vol. 0(Special 1), pages 572-585.
    12. Qaisar Iqbal & Noor Hazlina Ahmad & Hasliza Abdul Halim, 2020. "How Does Sustainable Leadership Influence Sustainable Performance? Empirical Evidence From Selected ASEAN Countries," SAGE Open, , vol. 10(4), pages 21582440209, November.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Rafal Drewniak & Zbigniew Drewniak & Iwona Posadzinska, 2020. "Leadership Styles and Employee Expectations," European Research Studies Journal, European Research Studies Journal, vol. 0(Special 1), pages 398-411.
    2. Rawan Alafeshat & Cem Tanova, 2019. "Servant Leadership Style and High-Performance Work System Practices: Pathway to a Sustainable Jordanian Airline Industry," Sustainability, MDPI, vol. 11(22), pages 1-21, November.
    3. Mariusz Wozniakowski & Agnieszka Piotrowska-Piatek & Wiktor Krasa, 2023. "Developing the Driver-Employer Relationship in Terms of Internal Public Relations Activities," European Research Studies Journal, European Research Studies Journal, vol. 0(4), pages 779-792.
    4. Urszula Slupska & Zbigniew Drewniak & Robert Karaszewski, 2020. "Improving the Internal Relations Versus Shaping the External Relations of the Enterprise," European Research Studies Journal, European Research Studies Journal, vol. 0(Special 1), pages 572-585.
    5. Rafal Drewniak & Urszula Slupska & Iwona Posadzinska, 2020. "Leadership and Internal Relational Capital of Enterprises," European Research Studies Journal, European Research Studies Journal, vol. 0(Special 1), pages 373-388.
    6. Saira Begum & Muhammad Ashfaq & Kaveh Asiaei & Khuram Shahzad, 2023. "Green intellectual capital and green business strategy: The role of green absorptive capacity," Business Strategy and the Environment, Wiley Blackwell, vol. 32(7), pages 4907-4923, November.
    7. Tomasz Gigol & Katarzyna Kreczmanska-Gigol & Renata Pajewska-Kwasny, 2021. "Socially Responsible Leadership’s Impact on Stakeholder Management, Staff Job Satisfaction and Work Engagement," European Research Studies Journal, European Research Studies Journal, vol. 0(Special 4), pages 775-805.
    8. Franco GANDOLFI & Seth STONE & Frank DENO, 2017. "Servant Leadership: An Ancient Style with 21st Century Relevance," REVISTA DE MANAGEMENT COMPARAT INTERNATIONAL/REVIEW OF INTERNATIONAL COMPARATIVE MANAGEMENT, Faculty of Management, Academy of Economic Studies, Bucharest, Romania, vol. 18(4), pages 350-361, October.
    9. Olunifesi Adekunle Suraj, 2016. "Managing Telecommunications for Development: An Analysis of Intellectual Capital in Nigerian Telecommunication Industry," Journal of Information & Knowledge Management (JIKM), World Scientific Publishing Co. Pte. Ltd., vol. 15(01), pages 1-30, March.
    10. Kusa, Rafał & Suder, Marcin & Duda, Joanna, 2023. "Impact of greening on performance in the hospitality industry: Moderating effect of flexibility and inter-organizational cooperation," Technological Forecasting and Social Change, Elsevier, vol. 190(C).
    11. Stanley C. W. Salvary, 2003. "Financial accounting information and the relevance/irrelevance issue," Global Business and Economics Review, Inderscience Enterprises Ltd, vol. 5(2), pages 140-175.
    12. Kurt T. Dirks & Patrick J. Sweeney & Nikolaos Dimotakis & Todd Woodruff, 2022. "Understanding the Change and Development of Trust and the Implications for New Leaders," Journal of Business Ethics, Springer, vol. 180(2), pages 711-730, October.
    13. Nallapaneni Manoj Kumar & Aneesh A. Chand & Maria Malvoni & Kushal A. Prasad & Kabir A. Mamun & F.R. Islam & Shauhrat S. Chopra, 2020. "Distributed Energy Resources and the Application of AI, IoT, and Blockchain in Smart Grids," Energies, MDPI, vol. 13(21), pages 1-42, November.
    14. Matteo Vaccargiu & Andrea Pinna & Roberto Tonelli & Luisanna Cocco, 2023. "Blockchain in the Energy Sector for SDG Achievement," Sustainability, MDPI, vol. 15(20), pages 1-23, October.
    15. Luigi Corvo & Lavinia Pastore & Arianna Manti & Daniel Iannaci, 2021. "Mapping Social Impact Assessment Models: A Literature Overview for a Future Research Agenda," Sustainability, MDPI, vol. 13(9), pages 1-16, April.
    16. Zbigniew Drewniak & Rafal Drewniak & Robert Karaszewski, 2020. "The Assessment of the Features of Inter-organisational Relationships: Benefits, Duration, Repeatability and Maturity of the Relationship with the Company's Stakeholders," European Research Studies Journal, European Research Studies Journal, vol. 0(Special 1), pages 443-461.
    17. Feng Xu & Cam Caldwell & Verl Anderson, 2016. "Moral Implications of Leadership - Transformative Insights," International Journal of Business and Social Research, LAR Center Press, vol. 6(3), pages 76-85, March.
    18. Athanasios Tsipis & Asterios Papamichail & Ioannis Angelis & George Koufoudakis & Georgios Tsoumanis & Konstantinos Oikonomou, 2020. "An Alertness-Adjustable Cloud/Fog IoT Solution for Timely Environmental Monitoring Based on Wildfire Risk Forecasting," Energies, MDPI, vol. 13(14), pages 1-35, July.
    19. Abdul Hasib Siddique & Mehedi Hasan & Sharnali Islam & Khalid Rashid, 2021. "Prospective Smart Distribution Substation in Bangladesh: Modeling and Analysis," Sustainability, MDPI, vol. 13(19), pages 1-20, September.
    20. Ogochukwu Christiana Anyanwu & Sunday Emeka Oloto & Victor Chukwunweike Nwokocha, 2023. "Impact of strategic alliance on the innovation of women-owned enterprises in Nigeria," Palgrave Communications, Palgrave Macmillan, vol. 10(1), pages 1-10, December.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:gam:jsusta:v:14:y:2022:i:14:p:8840-:d:866548. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: MDPI Indexing Manager (email available below). General contact details of provider: https://www.mdpi.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.