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Public Opinions about Online Learning during COVID-19: A Sentiment Analysis Approach

Author

Listed:
  • Kaushal Kumar Bhagat

    (Centre for Educational Technology, Indian Institute of Technology Kharagpur, Kharagpur 721302, India)

  • Sanjaya Mishra

    (Commonwealth of Learning, Burnaby, BC V5H 4M2, Canada)

  • Alakh Dixit

    (Department of Mining Engineering, Indian Institute of Technology Kharagpur, Kharagpur 721302, India)

  • Chun-Yen Chang

    (Graduate Institute of Science Education, National Taiwan Normal University, Taipei City 116, Taiwan)

Abstract

The aim of this study was to analyze public opinion about online learning during the COVID-19 (Coronavirus Disease 2019) pandemic. A total of 154 articles from online news and blogging websites related to online learning were extracted from Google and DuckDuckGo. The articles were extracted for 45 days, starting from the day the World Health Organization (WHO) declared COVID-19 a worldwide pandemic, 11 March 2020. For this research, we applied the dictionary-based approach of the lexicon-based method to perform sentiment analysis on the articles extracted through web scraping. We calculated the polarity and subjectivity scores of the extracted article using the TextBlob library. The results showed that over 90% of the articles are positive, and the remaining were mildly negative. In general, the blogs were more positive than the newspaper articles; however, the blogs were more opinionated compared to the news articles.

Suggested Citation

  • Kaushal Kumar Bhagat & Sanjaya Mishra & Alakh Dixit & Chun-Yen Chang, 2021. "Public Opinions about Online Learning during COVID-19: A Sentiment Analysis Approach," Sustainability, MDPI, vol. 13(6), pages 1-12, March.
    • Handle: RePEc:gam:jsusta:v:13:y:2021:i:6:p:3346-:d:519520
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    References listed on IDEAS

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    3. Ming Jia & Li Tong & P. V. Viswanath & Zhe Zhang, 2016. "Word Power: The Impact of Negative Media Coverage on Disciplining Corporate Pollution," Journal of Business Ethics, Springer, vol. 138(3), pages 437-458, October.
    4. Kevin Wallsten, 2007. "Agenda Setting and the Blogosphere: An Analysis of the Relationship between Mainstream Media and Political Blogs," Review of Policy Research, Policy Studies Organization, vol. 24(6), pages 567-587, November.
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    Cited by:

    1. Koel Roychowdhury & Radhika Bhanja & Sushmita Biswas, 2022. "Mapping the research landscape of Covid-19 from social sciences perspective: a bibliometric analysis," Scientometrics, Springer;Akadémiai Kiadó, vol. 127(8), pages 4547-4568, August.

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