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Critical Success Factors in Implementing Enterprise Resource Planning Systems for Sustainable Corporations

Author

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  • Shaio Yan Huang

    (Department of Accounting and Information Technology, National Chung Cheng University, Minhsiung, Chiayi 62102, Taiwan)

  • An An Chiu

    (Department of International Business, Feng Chia University, Seatwen, Taichung 40724, Taiwan)

  • Po Chi Chao

    (Department of Accounting and Information Technology, National Chung Cheng University, Minhsiung, Chiayi 62102, Taiwan)

  • Arniati Arniati

    (Department of Accounting and Information Technology, National Chung Cheng University, Minhsiung, Chiayi 62102, Taiwan)

Abstract

More and more companies are significantly introducing enterprise resource planning (ERP) systems to secure enterprise resources for effective distribution and provide accurate data for sustainable development in enterprise. Recently, Type B laboratory has promoted the utilization of the corporation’s own sustainable developments of the business model philosophy to affect the society and to solve social and environmental issues. The form of organizations arising from this certification process is referred to as the B Corporation, and this represents the implementation and commitment to sustainable development. Thus, decision-makers of B Corporation who can utilize ERP system tools well can coordinate sustainable activities better. There is not enough literature at this stage to provide the key success factors of implementing the ERP system for the B Corporation in Taiwan. This study extensively reviews the literature and conducts a modified Delphi expert questionnaire survey to elucidate the critical success factors of B Corporations’ implementation of ERP systems. The research results can assist the sustainable value of B Corporation and contribute to the current literature of improving critical success factors. The limitation of this study is that it only represents the perspective of B Corporation in Taiwan. Second, this study is unable to encompass all key success factors (CSFs) pertaining to ERP systems.

Suggested Citation

  • Shaio Yan Huang & An An Chiu & Po Chi Chao & Arniati Arniati, 2019. "Critical Success Factors in Implementing Enterprise Resource Planning Systems for Sustainable Corporations," Sustainability, MDPI, vol. 11(23), pages 1-42, November.
    • Handle: RePEc:gam:jsusta:v:11:y:2019:i:23:p:6785-:d:292387
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    References listed on IDEAS

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    1. Ram, Jiwat & Corkindale, David & Wu, Ming-Lu, 2013. "Implementation critical success factors (CSFs) for ERP: Do they contribute to implementation success and post-implementation performance?," International Journal of Production Economics, Elsevier, vol. 144(1), pages 157-174.
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    5. Asimina Kouriati & Christina Moulogianni & Georgios Kountios & Thomas Bournaris & Eleni Dimitriadou & George Papadavid, 2022. "Evaluation of Critical Success Factors for Enterprise Resource Planning Implementation Using Quantitative Methods in Agricultural Processing Companies," Sustainability, MDPI, vol. 14(11), pages 1-13, May.
    6. Monika Woźniak, 2021. "Sustainable Approach in IT Project Management—Methodology Choice vs. Client Satisfaction," Sustainability, MDPI, vol. 13(3), pages 1-21, January.
    7. Sayeed Salih & Samah Abdelsalam & Mosab Hamdan & Ashraf Osman Ibrahim & Anas W. Abulfaraj & Faisal Binzagr & Omayma Husain & Abdallah Elhigazi Abdallah, 2022. "The CSFs from the Perspective of Users in Achieving ERP System Implementation and Post-Implementation Success: A Case of Saudi Arabian Food Industry," Sustainability, MDPI, vol. 14(23), pages 1-24, November.
    8. Kee-Young Kwahk & Sung-Byung Yang & Hyunchul Ahn, 2020. "How Organizational Citizenship Behavior Affects ERP Usage Performance: The Mediating Effect of Absorptive Capacity," Sustainability, MDPI, vol. 12(11), pages 1-20, June.
    9. Patryk Morawiec & Anna Sołtysik-Piorunkiewicz, 2022. "Cloud Computing, Big Data, and Blockchain Technology Adoption in ERP Implementation Methodology," Sustainability, MDPI, vol. 14(7), pages 1-21, March.
    10. Ronald Weber Kirst & Miriam Borchardt & Maurício Nunes Macedo de Carvalho & Giancarlo Medeiros Pereira, 2021. "Best of the world or better for the world? A systematic literature review on benefit corporations and certified B corporations contribution to sustainable development," Corporate Social Responsibility and Environmental Management, John Wiley & Sons, vol. 28(6), pages 1822-1839, November.
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