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Organizational Maturity and Sustainability Orientation Influence on DMS Life Cycle—Case Analysis

Author

Listed:
  • Sandra Jordan

    (Faculty of Economics and Business, University of Maribor, 2000 Maribor, Slovenia)

  • Simona Sternad Zabukovšek

    (Faculty of Economics and Business, University of Maribor, 2000 Maribor, Slovenia)

Abstract

The topic of the article addresses the management of the document management system (DMS), which represents one of the important steps for organizations to speed up the implementation of business processes, achieve better control over documents, and ensure safer operations. When implementing and using DMS, the importance of the organization’s maturity shall not be forgotten, as it gives the organization a framework to evaluate and improve the overall effectiveness and efficiency of the organization’s DMS, which can contribute to better decision-making and increased productivity. On the other hand, sustainable-oriented organizations are likely to show interest in choosing, implementing, and using DMS. In the article, the impact of an organization’s maturity and the role of sustainability on the DMS lifecycle are researched. Results are presented based on a case analysis of Company X. Supporting the case analysis, structured interviews with the project leader on the clients’ and the project leader on the providers’ side have been performed, which shall give a deeper insight into DMS implementation and the importance of sustainability and organizational maturity, resulting in more successful DMS implementation and use.

Suggested Citation

  • Sandra Jordan & Simona Sternad Zabukovšek, 2023. "Organizational Maturity and Sustainability Orientation Influence on DMS Life Cycle—Case Analysis," Sustainability, MDPI, vol. 15(5), pages 1-26, February.
    • Handle: RePEc:gam:jsusta:v:15:y:2023:i:5:p:4308-:d:1083208
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    References listed on IDEAS

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    3. Shaio Yan Huang & An An Chiu & Po Chi Chao & Arniati Arniati, 2019. "Critical Success Factors in Implementing Enterprise Resource Planning Systems for Sustainable Corporations," Sustainability, MDPI, vol. 11(23), pages 1-42, November.
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    Cited by:

    1. Tjaša Štrukelj & Petya Dankova & Nomi Hrast, 2023. "Strategic Transition to Sustainability: A Cybernetic Model," Sustainability, MDPI, vol. 15(22), pages 1-32, November.

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