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Learning and performance in ERP implementation projects: A learning-curve model for analyzing and managing consulting costs

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  • Plaza, Malgorzata
  • Rohlf, Katrin

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  • Plaza, Malgorzata & Rohlf, Katrin, 2008. "Learning and performance in ERP implementation projects: A learning-curve model for analyzing and managing consulting costs," International Journal of Production Economics, Elsevier, vol. 115(1), pages 72-85, September.
    • Handle: RePEc:eee:proeco:v:115:y:2008:i:1:p:72-85
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    1. Malerba, Franco, 1992. "Learning by Firms and Incremental Technical Change," Economic Journal, Royal Economic Society, vol. 102(413), pages 845-859, July.
    2. Parente Stephen L., 1994. "Technology Adoption, Learning-by-Doing, and Economic Growth," Journal of Economic Theory, Elsevier, vol. 63(2), pages 346-369, August.
    3. Charles D. Bailey, 1989. "Forgetting and the Learning Curve: A Laboratory Study," Management Science, INFORMS, vol. 35(3), pages 340-352, March.
    4. Paul S. Adler & Kim B. Clark, 1991. "Behind the Learning Curve: A Sketch of the Learning Process," Management Science, INFORMS, vol. 37(3), pages 267-281, March.
    5. Sun, Albert Y.T. & Yazdani, Abe & Overend, John D., 2005. "Achievement assessment for enterprise resource planning (ERP) system implementations based on critical success factors (CSFs)," International Journal of Production Economics, Elsevier, vol. 98(2), pages 189-203, November.
    6. Jaber, Mohamad Y. & Sikstrom, Sverker, 2004. "A numerical comparison of three potential learning and forgetting models," International Journal of Production Economics, Elsevier, vol. 92(3), pages 281-294, December.
    7. Ngwenyama, Ojelanki & Guergachi, Aziz & McLaren, Tim, 2007. "Using the learning curve to maximize IT productivity: A decision analysis model for timing software upgrades," International Journal of Production Economics, Elsevier, vol. 105(2), pages 524-535, February.
    8. Jacobs, F. Robert & Bendoly, Elliot, 2003. "Enterprise resource planning: Developments and directions for operations management research," European Journal of Operational Research, Elsevier, vol. 146(2), pages 233-240, April.
    9. Motwani, Jaideep & Mirchandani, Dinesh & Madan, Manu & Gunasekaran, A., 2002. "Successful implementation of ERP projects: Evidence from two case studies," International Journal of Production Economics, Elsevier, vol. 75(1-2), pages 83-96, January.
    10. Al-Mashari, Majed & Al-Mudimigh, Abdullah & Zairi, Mohamed, 2003. "Enterprise resource planning: A taxonomy of critical factors," European Journal of Operational Research, Elsevier, vol. 146(2), pages 352-364, April.
    11. Tchokogue, Andre & Bareil, Celine & Duguay, Claude R., 2005. "Key lessons from the implementation of an ERP at Pratt & Whitney Canada," International Journal of Production Economics, Elsevier, vol. 95(2), pages 151-163, February.
    12. Umble, Elisabeth J. & Haft, Ronald R. & Umble, M. Michael, 2003. "Enterprise resource planning: Implementation procedures and critical success factors," European Journal of Operational Research, Elsevier, vol. 146(2), pages 241-257, April.
    13. D F Cioffi, 2006. "Completing projects according to plans: an earned-value improvement index," Journal of the Operational Research Society, Palgrave Macmillan;The OR Society, vol. 57(3), pages 290-295, March.
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    Cited by:

    1. Trappey, Amy J.C. & Trappey, Charles V. & Liu, Penny H.Y. & Lin, Lee-Cheng & Ou, Jerry J.R., 2013. "A hierarchical cost learning model for developing wind energy infrastructures," International Journal of Production Economics, Elsevier, vol. 146(2), pages 386-391.
    2. Jones, Derek C. & Kalmi, Panu & Kauhanen, Antti, 2011. "Firm and employee effects of an enterprise information system: Micro-econometric evidence," International Journal of Production Economics, Elsevier, vol. 130(2), pages 159-168, April.
    3. Plaza, Malgorzata, 2016. "Balancing the costs of human resources on an ERP project," Omega, Elsevier, vol. 59(PB), pages 171-183.
    4. Yamane, Yasuo & Takahashi, Katsuhiko & Hamada, Kunihiro & Morikawa, Katsumi & Nur Bahagia, Senator & Diawati, Lucia & Cakravastia, Andi, 2015. "Developing a plant system prediction model for technology transfer," International Journal of Production Economics, Elsevier, vol. 166(C), pages 119-128.
    5. Morgan, Horatio M. & Ngwenyama, Ojelanki, 2015. "Real options, learning cost and timing software upgrades: Towards an integrative model for enterprise software upgrade decision analysis," International Journal of Production Economics, Elsevier, vol. 168(C), pages 211-223.
    6. Shwetank Avikal & Mukesh Nigam & Mangey Ram, 2022. "A hybrid multi criteria decision making approach for consultant selection problem in ERP project," International Journal of System Assurance Engineering and Management, Springer;The Society for Reliability, Engineering Quality and Operations Management (SREQOM),India, and Division of Operation and Maintenance, Lulea University of Technology, Sweden, vol. 13(2), pages 941-950, June.
    7. Jaber, M.Y. & Peltokorpi, J. & Glock, C.H. & Grosse, E.H. & Pusic, M., 2021. "Adjustment for cognitive interference enhances the predictability of the power learning curve," International Journal of Production Economics, Elsevier, vol. 234(C).

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