IDEAS home Printed from https://ideas.repec.org/a/gam/jsusta/v10y2018i7p2289-d155832.html
   My bibliography  Save this article

Why Is Ownership an Issue? Exploring Factors That Determine Public Acceptance of Product-Service Systems

Author

Listed:
  • Catherine E. Cherry

    (Tower Building, School of Psychology, Cardiff University, Cardiff CF10 3AT, UK)

  • Nick F. Pidgeon

    (Tower Building, School of Psychology, Cardiff University, Cardiff CF10 3AT, UK)

Abstract

Shifting away from ownership towards access-based consumption, innovative new business models known as product-service systems (PSS) are advocated as part of a more circular, resource efficient economy. With product ownership (and responsibility for repair) remaining with providers, pay-per-use services are promoted as one such model, which can both increase product longevity and reduce the ‘burdens of ownership’ on consumers. However, PSS also require public acceptance of access-based consumption, including the long-term use of non-owned products and a range of accompanying contractual obligations. We conducted a series of deliberative workshops with the public, aiming to explore the concept of pay-per-use PSS and the role that concerns about ownership and responsibility may have in determining public acceptance. Rather than focusing on innate desires for product ownership, we found that participants’ concerns regarding pay-per-use PSS were usually related to wider fears surrounding the risks and responsibilities of entering into contract-based service agreements. Identifying four public narratives of service provision ( Ownership and convenience ; Risk and responsibility ; Affordability and security ; Care and control ), we argue that successful introduction of PSS will only be possible if careful consideration is given to deeply held values pertaining to ownership, responsibility and trust that influence such cultural understandings.

Suggested Citation

  • Catherine E. Cherry & Nick F. Pidgeon, 2018. "Why Is Ownership an Issue? Exploring Factors That Determine Public Acceptance of Product-Service Systems," Sustainability, MDPI, vol. 10(7), pages 1-15, July.
    • Handle: RePEc:gam:jsusta:v:10:y:2018:i:7:p:2289-:d:155832
    as

    Download full text from publisher

    File URL: https://www.mdpi.com/2071-1050/10/7/2289/pdf
    Download Restriction: no
    File URL: https://www.mdpi.com/2071-1050/10/7/2289/
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Belk, Russell W, 1988. "Possessions and the Extended Self," Journal of Consumer Research, Journal of Consumer Research Inc., vol. 15(2), pages 139-168, September.
    2. Fleura Bardhi & Giana M. Eckhardt, 2012. "Access-Based Consumption: The Case of Car Sharing," Journal of Consumer Research, Journal of Consumer Research Inc., vol. 39(4), pages 881-898.
    3. Arnold Tukker, 2004. "Eight types of product–service system: eight ways to sustainability? Experiences from SusProNet," Business Strategy and the Environment, Wiley Blackwell, vol. 13(4), pages 246-260, July.
    4. Martin, Elliot W & Shaheen, Susan A, 2011. "Greenhouse Gas Emission Impacts of Carsharing in North America," Institute of Transportation Studies, Research Reports, Working Papers, Proceedings qt6wr90040, Institute of Transportation Studies, UC Berkeley.
    5. Furubotn, Eirik G & Pejovich, Svetozar, 1972. "Property Rights and Economic Theory: A Survey of Recent Literature," Journal of Economic Literature, American Economic Association, vol. 10(4), pages 1137-1162, December.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Belezas, Fernando & Daniel, Ana Dias, 2023. "Innovation in the sharing economy: A systematic literature review and research framework," Technovation, Elsevier, vol. 122(C).
    2. Carlos Galera-Zarco & José Antonio Campos, 2021. "Exploring Servitization in Industrial Construction: A Sustainable Approach," Sustainability, MDPI, vol. 13(14), pages 1-19, July.
    3. Vivian S. C. Tunn & Ellis A. Van den Hende & Nancy M. P. Bocken & Jan P. L. Schoormans, 2021. "Consumer adoption of access‐based product‐service systems: The influence of duration of use and type of product," Business Strategy and the Environment, Wiley Blackwell, vol. 30(6), pages 2796-2813, September.
    4. Ana Neto & João Ferreira, 2021. "“ I Still Love Them and Wear Them ”—Conflict Occurrence and Management in Wearer-Clothing Relationships," Sustainability, MDPI, vol. 13(23), pages 1-19, November.
    5. Marcos Ferasso & Tatiana Beliaeva & Sascha Kraus & Thomas Clauss & Domingo Ribeiro‐Soriano, 2020. "Circular economy business models: The state of research and avenues ahead," Business Strategy and the Environment, Wiley Blackwell, vol. 29(8), pages 3006-3024, December.
    6. Daniel Borg & Oksana Mont & Heather Schoonover, 2020. "Consumer Acceptance and Value in Use-Oriented Product-Service Systems: Lessons from Swedish Consumer Goods Companies," Sustainability, MDPI, vol. 12(19), pages 1-19, September.
    7. Shaofei Jiang & Di Feng & Chunfu Lu, 2019. "A Sustainable Innovation—Additional Services for Products Based on Personalised Customer Value," Sustainability, MDPI, vol. 11(6), pages 1-16, March.
    8. Steven Day & Janet Godsell & Donato Masi & Wanrong Zhang, 2020. "Predicting consumer adoption of branded subscription services: A prospect theory perspective," Business Strategy and the Environment, Wiley Blackwell, vol. 29(3), pages 1310-1330, March.
    9. Salman Alfarisi & Yuya Mitake & Yusuke Tsutsui & Hanfei Wang & Yoshiki Shimomura, 2023. "Nurture: A Novel Approach to PSS-Rebound Effect Identification," Sustainability, MDPI, vol. 15(9), pages 1-25, April.
    10. Ruth Mugge, 2018. "Product Design and Consumer Behaviour in a Circular Economy," Sustainability, MDPI, vol. 10(10), pages 1-4, October.
    11. Kersty Hobson & Megan O’Byrne, 2024. "Sharing and Repairing at University: On Student Practices, and the Future of the Circular Campus," Circular Economy and Sustainability, Springer, vol. 4(4), pages 2579-2598, December.
    12. Vivian S. C. Tunn & Richard Fokker & Koen A. Luijkx & Silke A. M. De Jong & Jan P. L. Schoormans, 2019. "Making Ours Mine: Increasing Consumer Acceptance of Access-Based PSS through Temporary Product Customisation," Sustainability, MDPI, vol. 11(1), pages 1-11, January.
    13. Donald Wilson & Eleni Iacovidou, 2023. "Investigating the Potential Adoption of Product-Service Systems in the Luggage Industry to Promote Sustainability," Resources, MDPI, vol. 12(8), pages 1-18, August.
    14. Sehrish Atif & Shehzad Ahmed & Muhammad Wasim & Bassam Zeb & Zeeshan Pervez & Lorraine Quinn, 2021. "Towards a Conceptual Development of Industry 4.0, Servitisation, and Circular Economy: A Systematic Literature Review," Sustainability, MDPI, vol. 13(11), pages 1-27, June.
    15. Pengen Mai & Steven James Day, 2023. "Persuading Reluctant Customers: The Online Marketing Communications of Car Sharing Firms," Sustainability, MDPI, vol. 15(24), pages 1-18, December.
    16. Johan Niskanen & Duncan McLaren & Jonas Anshelm, 2021. "Repair for a Broken Economy: Lessons for Circular Economy from an International Interview Study of Repairers," Sustainability, MDPI, vol. 13(4), pages 1-15, February.
    17. Sehrish Atif, 2023. "Mapping circular economy principles and servitisation approach in business model canvas: an integrated literature review," Future Business Journal, Springer, vol. 9(1), pages 1-21, December.
    18. Aine Petrulaityte & Fabrizio Ceschin & Eujin Pei & David Harrison, 2020. "Applying Distributed Manufacturing to Product-Service System Design: A Set of Near-Future Scenarios and a Design Tool," Sustainability, MDPI, vol. 12(12), pages 1-39, June.
    19. Piera Centobelli & Roberto Cerchione & Davide Chiaroni & Pasquale Del Vecchio & Andrea Urbinati, 2020. "Designing business models in circular economy: A systematic literature review and research agenda," Business Strategy and the Environment, Wiley Blackwell, vol. 29(4), pages 1734-1749, May.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Maurizio Catulli & Nick Reed, 2017. "A Personal Construct Psychology Based Investigation Into A Product Service System For Renting Pushchairs To Consumers," Business Strategy and the Environment, Wiley Blackwell, vol. 26(5), pages 656-671, July.
    2. Paul Rogers, 2021. "Rented But MINE! Application of Psychological Ownership Theory to Access-Based Consumption and the Circular Economy," Circular Economy and Sustainability, Springer, vol. 1(2), pages 719-744, September.
    3. Ackermann, Laura & Tunn, Vivian S.C., 2024. "Careless product use in access-based services: A rebound effect and how to address it," Journal of Business Research, Elsevier, vol. 177(C).
    4. Leonardo M. Raimundo & João F. Proença, 2023. "The Influence of Sustainability on Psychological Ownership in Services Based on Temporary Access," Sustainability, MDPI, vol. 15(14), pages 1-35, July.
    5. Huang, Youlin & Qian, Lixian, 2021. "Consumer adoption of electric vehicles in alternative business models," Energy Policy, Elsevier, vol. 155(C).
    6. Fabio Antonialli & Rodrigo Gandia & Joel Sugano & Isabelle Nicolaï & Arthur Neto, 2019. "Business Platforms For Autonomous Vehicles Within Urban Mobility," Post-Print halshs-03687640, HAL.
    7. Emmanuelle Reuter, 2022. "Hybrid business models in the sharing economy: The role of business model design for managing the environmental paradox," Business Strategy and the Environment, Wiley Blackwell, vol. 31(2), pages 603-618, February.
    8. Munten, Pauline & Swaen, Valérie & Vanhamme, Joëlle, 2024. "Exploring rebound effects in Access-Based services (ABS)," Journal of Business Research, Elsevier, vol. 182(C).
    9. Mauro Capestro & Greta Chiavegato, 2023. "Il consumo dei beni di lusso nel contesto della sharing economy: un caso di studio italiano," ECONOMIA E SOCIET? REGIONALE, FrancoAngeli Editore, vol. 2023(1), pages 53-70.
    10. Kang, Jingoo & Kang, Minwook, 2022. "Durable goods as commitment devices under quasi-hyperbolic discounting," Journal of Mathematical Economics, Elsevier, vol. 99(C).
    11. Justyna Kramarczyk & Mathieu Alemany Oliver, 2022. "Accumulative vs. Appreciative Expressions of Materialism: Revising Materialism in Light of Polish Simplifiers and New Materialism," Journal of Business Ethics, Springer, vol. 175(4), pages 701-719, February.
    12. Mikkel Nøjgaard & Cristiano Smaniotto & Søren Askegaard & Ciprian Cimpan & Dmitry Zhilyaev & Henrik Wenzel, 2020. "How the Dead Storage of Consumer Electronics Creates Consumer Value," Sustainability, MDPI, vol. 12(14), pages 1-16, July.
    13. Belk, Russell, 2014. "You are what you can access: Sharing and collaborative consumption online," Journal of Business Research, Elsevier, vol. 67(8), pages 1595-1600.
    14. Ben Bridgens & Kersty Hobson & Debra Lilley & Jacquetta Lee & Janet L. Scott & Garrath T. Wilson, 2019. "Closing the Loop on E‐waste: A Multidisciplinary Perspective," Journal of Industrial Ecology, Yale University, vol. 23(1), pages 169-181, February.
    15. Akbar, Payam & Hoffmann, Stefan, 2020. "Creating value in product service systems through sharing," Journal of Business Research, Elsevier, vol. 121(C), pages 495-505.
    16. Yang (Jenny) Guo & Cait Lamberton & Kelly Goldsmith, 2024. "The role of product acquisition mode in self- and social-signals of status," Marketing Letters, Springer, vol. 35(1), pages 143-157, March.
    17. Lee, Shinhyoung & Park, Kiwan, 2022. "How looking forward over the short period to-go affects consumer enjoyment: Role of temporal scarcity in access-based services," Journal of Retailing and Consumer Services, Elsevier, vol. 65(C).
    18. Wilhelms, Mark-Philipp & Henkel, Sven & Falk, Tomas, 2017. "To earn is not enough: A means-end analysis to uncover peer-providers' participation motives in peer-to-peer carsharing," Technological Forecasting and Social Change, Elsevier, vol. 125(C), pages 38-47.
    19. Myriam Ertz & Fabien Durif & Manon Arcand, 2019. "A conceptual perspective on collaborative consumption," AMS Review, Springer;Academy of Marketing Science, vol. 9(1), pages 27-41, June.
    20. Jiyun Kang & Assemgul Bissenbina & Amy A. Faria & Jisu Jang, 2024. "Psychological ownership rather than material consumption: Can fashion firms' new subscription services become an environmentally sustainable business strategy?," Business Strategy and the Environment, Wiley Blackwell, vol. 33(3), pages 1592-1609, March.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:gam:jsusta:v:10:y:2018:i:7:p:2289-:d:155832. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: MDPI Indexing Manager (email available below). General contact details of provider: https://www.mdpi.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.