IDEAS home Printed from https://ideas.repec.org/a/gam/jijerp/v19y2022i23p16014-d989120.html
   My bibliography  Save this article

Promoting Strategies for Healthy Environments in University Halls of Residence under Regular Epidemic Prevention and Control: An Importance—Performance Analysis from Zhejiang, China

Author

Listed:
  • Yulu Zhao

    (School of Civil Engineering and Architecture, Zhejiang Sci–Tech University, Hangzhou 310018, China
    These authors contributed equally to this work.)

  • Xinye Xu

    (School of Civil Engineering and Architecture, Zhejiang Sci–Tech University, Hangzhou 310018, China
    These authors contributed equally to this work.)

  • Gangwei Cai

    (College of Civil Engineering and Architecture, Zhejiang University, Hangzhou 310058, China)

  • Zhetao Hu

    (School of Civil Engineering and Architecture, Zhejiang Sci–Tech University, Hangzhou 310018, China)

  • Yan Hong

    (School of Civil Engineering and Architecture, Zhejiang Sci–Tech University, Hangzhou 310018, China)

Abstract

In the post-epidemic era, regular epidemic prevention and control is a daunting and ongoing task for nations all around the world. University halls of residence have been important spaces where university students balance their studies, work, and personal lives after COVID-19. Therefore, a healthy physical living environment deserves more attention. This paper compares situations before and after COVID-19 in an effort to evaluate the impact of indoor environments in university halls of residence on students. The study proposed eight vital dimensions for creating a healthy university hall of residence environment and, from 14 September to 4 October 2022, used an online questionnaire to collect data from 301 university students studying in Zhejiang, China. The key quality of service characteristics for fostering a healthy environment in university halls of residence were discovered using descriptive statistical analysis and revised importance–performance analysis (IPA). We found that an improved indoor physical environment and efficient arrangement of indoor space were crucial for the health of university students. The quality of educational services could be improved, and indoor exercise should be utilized effectively, both of which can contribute significantly to a healthy indoor environment. This study aims to contribute to the development of future initiatives to support healthy physical living environments in university halls of residence.

Suggested Citation

  • Yulu Zhao & Xinye Xu & Gangwei Cai & Zhetao Hu & Yan Hong, 2022. "Promoting Strategies for Healthy Environments in University Halls of Residence under Regular Epidemic Prevention and Control: An Importance—Performance Analysis from Zhejiang, China," IJERPH, MDPI, vol. 19(23), pages 1-19, November.
  • Handle: RePEc:gam:jijerp:v:19:y:2022:i:23:p:16014-:d:989120
    as

    Download full text from publisher

    File URL: https://www.mdpi.com/1660-4601/19/23/16014/pdf
    Download Restriction: no

    File URL: https://www.mdpi.com/1660-4601/19/23/16014/
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Abalo, Javier & Varela, Jesus & Manzano, Vicente, 2007. "Importance values for Importance-Performance Analysis: A formula for spreading out values derived from preference rankings," Journal of Business Research, Elsevier, vol. 60(2), pages 115-121, February.
    2. César Fernández-de-las-Peñas & Domingo Palacios-Ceña & Víctor Gómez-Mayordomo & María L. Cuadrado & Lidiane L. Florencio, 2021. "Defining Post-COVID Symptoms (Post-Acute COVID, Long COVID, Persistent Post-COVID): An Integrative Classification," IJERPH, MDPI, vol. 18(5), pages 1-9, March.
    3. Kurt Matzler & Elmar Sauerwein & Kenneth Heischmidt, 2003. "Importance-performance analysis revisited: the role of the factor structure of customer satisfaction," The Service Industries Journal, Taylor & Francis Journals, vol. 23(2), pages 112-129, March.
    4. Yan Hong & Gangwei Cai & Zhoujin Mo & Weijun Gao & Lei Xu & Yuanxing Jiang & Jinming Jiang, 2020. "The Impact of COVID-19 on Tourist Satisfaction with B&B in Zhejiang, China: An Importance–Performance Analysis," IJERPH, MDPI, vol. 17(10), pages 1-19, May.
    5. Sara E. Grineski & Danielle X. Morales & Timothy W. Collins & Shawna Nadybal & Shaylynn Trego, 2022. "A US National Study of Barriers to Science Training Experienced by Undergraduate Students during COVID-19," IJERPH, MDPI, vol. 19(11), pages 1-19, May.
    6. Yao Zhang & Haoyu Zhang & Xindong Ma & Qian Di, 2020. "Mental Health Problems during the COVID-19 Pandemics and the Mitigation Effects of Exercise: A Longitudinal Study of College Students in China," IJERPH, MDPI, vol. 17(10), pages 1-16, May.
    7. Rachael H. Dodd & Kevin Dadaczynski & Orkan Okan & Kirsten J. McCaffery & Kristen Pickles, 2021. "Psychological Wellbeing and Academic Experience of University Students in Australia during COVID-19," IJERPH, MDPI, vol. 18(3), pages 1-12, January.
    8. Gangwei Cai & Yan Hong & Lei Xu & Weijun Gao & Ka Wang & Xiaoting Chi, 2020. "An Evaluation of Green Ryokans through a Tourism Accommodation Survey and Customer-Satisfaction-Related CASBEE–IPA after COVID-19 Pandemic," Sustainability, MDPI, vol. 13(1), pages 1-24, December.
    9. Pedro Silva Moreira & Sónia Ferreira & Beatriz Couto & Mafalda Machado-Sousa & Marcos Fernández & Catarina Raposo-Lima & Nuno Sousa & Maria Picó-Pérez & Pedro Morgado, 2021. "Protective Elements of Mental Health Status during the COVID-19 Outbreak in the Portuguese Population," IJERPH, MDPI, vol. 18(4), pages 1-10, February.
    10. Antonio Millán-Jiménez & Rafael Herrera-Limones & Álvaro López-Escamilla & Emma López-Rubio & Miguel Torres-García, 2021. "Confinement, Comfort and Health: Analysis of the Real Influence of Lockdown on University Students during the COVID-19 Pandemic," IJERPH, MDPI, vol. 18(11), pages 1-15, May.
    11. Natascha J. E. van Vooren & Hanneke W. Drewes & Esther de Weger & Inge M. B. Bongers & Caroline A. Baan, 2020. "Cross-Sector Collaboration for a Healthy Living Environment—Which Strategies to Implement, Why, and in Which Context?," IJERPH, MDPI, vol. 17(17), pages 1-15, August.
    12. Wei-Jaw Deng & Ying-Feng Kuo & Wen-Chin Chen, 2008. "Revised importance--performance analysis: three-factor theory and benchmarking," The Service Industries Journal, Taylor & Francis Journals, vol. 28(1), pages 37-51, January.
    13. Esmailpour, Javad & Aghabayk, Kayvan & Abrari Vajari, Mohammad & De Gruyter, Chris, 2020. "Importance – Performance Analysis (IPA) of bus service attributes: A case study in a developing country," Transportation Research Part A: Policy and Practice, Elsevier, vol. 142(C), pages 129-150.
    14. Abdullah Addas & Ahmad Maghrabi & Ran Goldblatt, 2021. "Public Open Spaces Evaluation Using Importance-Performance Analysis (IPA) in Saudi Universities: The Case of King Abdulaziz University, Jeddah," Sustainability, MDPI, vol. 13(2), pages 1-16, January.
    15. Henry Kaiser, 1974. "An index of factorial simplicity," Psychometrika, Springer;The Psychometric Society, vol. 39(1), pages 31-36, March.
    16. Holly Knight & Sophie Carlisle & Mórna O’Connor & Lydia Briggs & Lauren Fothergill & Amani Al-Oraibi & Mehmet Yildirim & Joanne R. Morling & Jessica Corner & Jonathan Ball & Chris Denning & Kavita Ved, 2021. "Impacts of the COVID-19 Pandemic and Self-Isolation on Students and Staff in Higher Education: A Qualitative Study," IJERPH, MDPI, vol. 18(20), pages 1-16, October.
    17. Scott E. Sampson & MICHAEL J. SHOWALTER, 1999. "The Performance-Importance Response Function: Observations and Implications," The Service Industries Journal, Taylor & Francis Journals, vol. 19(3), pages 1-25, July.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Abdullah Addas, 2023. "Influence of Urban Green Spaces on Quality of Life and Health with Smart City Design," Land, MDPI, vol. 12(5), pages 1-19, April.
    2. Gangwei Cai & Min Zhang & Xiandu Zhang & Huijian Xi & Zhong Chen & Chao Liu & Kang Liu & Ke Liu & Shiwen Xu & Zuoping Yu, 2023. "Promoting Green Buildings and Low-Carbon Design Strategies of Green B&B Rooms for Sustainable Tourism after COVID-19," Land, MDPI, vol. 12(3), pages 1-17, March.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Lai, Ivan Ka Wai & Hitchcock, Michael, 2015. "Importance–performance analysis in tourism: A framework for researchers," Tourism Management, Elsevier, vol. 48(C), pages 242-267.
    2. Lai, Ivan Ka Wai & Hitchcock, Michael, 2016. "A comparison of service quality attributes for stand-alone and resort-based luxury hotels in Macau: 3-Dimensional importance-performance analysis," Tourism Management, Elsevier, vol. 55(C), pages 139-159.
    3. Azzopardi, Ernest & Nash, Robert, 2013. "A critical evaluation of importance–performance analysis," Tourism Management, Elsevier, vol. 35(C), pages 222-233.
    4. Harman Preet Singh & Mohammad Alshallaqi & Mohammed Altamimi, 2023. "Predicting Critical Factors Impacting Hotel Online Ratings: A Comparison of Religious and Commercial Destinations in Saudi Arabia," Sustainability, MDPI, vol. 15(15), pages 1-25, August.
    5. Albayrak, Tahir & Caber, Meltem, 2015. "Prioritisation of the hotel attributes according to their influence on satisfaction: A comparison of two techniques," Tourism Management, Elsevier, vol. 46(C), pages 43-50.
    6. Nyarku Kwamena Minta & Oduro Stephen, 2017. "Importance-Performance Matrix Analysis (IPMA) of Service Quality and Customer Satisfaction in the Ghanaian Banking Industry," International Journal of Academic Research in Business and Social Sciences, Human Resource Management Academic Research Society, International Journal of Academic Research in Business and Social Sciences, vol. 7(7), pages 532-550, July.
    7. Esmailpour, Javad & Aghabayk, Kayvan & Abrari Vajari, Mohammad & De Gruyter, Chris, 2020. "Importance – Performance Analysis (IPA) of bus service attributes: A case study in a developing country," Transportation Research Part A: Policy and Practice, Elsevier, vol. 142(C), pages 129-150.
    8. Chen, Kuan-Yu, 2014. "Improving importance-performance analysis: The role of the zone of tolerance and competitor performance. The case of Taiwan's hot spring hotels," Tourism Management, Elsevier, vol. 40(C), pages 260-272.
    9. Yanchun Jin & Yoonseo Park, 2019. "An Integrated Approach to Determining Rural Tourist Satisfaction Factors Using the IPA and Conjoint Analysis," IJERPH, MDPI, vol. 16(20), pages 1-16, October.
    10. Wong, R.C.P. & Szeto, W.Y., 2018. "An alternative methodology for evaluating the service quality of urban taxis," Transport Policy, Elsevier, vol. 69(C), pages 132-140.
    11. Ryglová Kateřina & Rašovská Ida & Šácha Jakub, 2017. "Rural Tourism – Evaluating the Quality of Destination," European Countryside, Sciendo, vol. 9(4), pages 769-788, December.
    12. Guizzardi, Andrea & Stacchini, Annalisa, 2017. "Destinations strategic groups via Multivariate Competition-based IPA," Tourism Management, Elsevier, vol. 58(C), pages 40-50.
    13. Chu, Chun-Hsiao & Guo, Yu-Jian, 2015. "Developing similarity based IPA under intuitionistic fuzzy sets to assess leisure bikeways," Tourism Management, Elsevier, vol. 47(C), pages 47-57.
    14. Jih-Kuang Chen, 2021. "A New Approach for Diagonal Line Model of Importance-Performance Analysis: A Case Study of Tourist Satisfaction in China," SAGE Open, , vol. 11(1), pages 21582440219, January.
    15. Kai‐Chieh Hu, 2009. "Evaluating City Bus Service Based on Zone of Tolerance of Expectation and Normalized Importance," Transport Reviews, Taylor & Francis Journals, vol. 30(2), pages 195-217, March.
    16. Jiacong Wu & Yu Wang & Ru Zhang & Jing Cai, 2018. "An Approach to Discovering Product/Service Improvement Priorities: Using Dynamic Importance-Performance Analysis," Sustainability, MDPI, vol. 10(10), pages 1-26, October.
    17. Michele Preziosi & Alessia Acampora & Maria Claudia Lucchetti & Roberto Merli, 2022. "Delighting Hotel Guests with Sustainability: Revamping Importance-Performance Analysis in the Light of the Three-Factor Theory of Customer Satisfaction," Sustainability, MDPI, vol. 14(6), pages 1-20, March.
    18. Ervin Myftaraj & Azeta Tartaraj, 2015. "The Importance of Discrimination Analysis to Generalize the Results: The Case of Identification the Connections between the Variables and the Relationship Marketing in Banking Sector in Albania," Academic Journal of Interdisciplinary Studies, Richtmann Publishing Ltd, vol. 4, July.
    19. Asep Saifuddin Chalim & Mauhibur Rakhman & Fadly Usman, 2016. "Improving the Service Quality of Islamic Boarding School based on Importance Performance Analysis Results," Review of Social Sciences, LAR Center Press, vol. 1(2), pages 1-6, February.
    20. Xin Li & Peixin Lu & Lianting Hu & Tianhui Huang & Long Lu, 2020. "Factors Associated with Mental Health Results among Workers with Income Losses Exposed to COVID-19 in China," IJERPH, MDPI, vol. 17(15), pages 1-11, August.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:gam:jijerp:v:19:y:2022:i:23:p:16014-:d:989120. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: MDPI Indexing Manager (email available below). General contact details of provider: https://www.mdpi.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.