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Work-Related Challenges among Primary Health Centers Workers during COVID-19 in Saudi Arabia

Author

Listed:
  • Khalid Al-Mansour

    (Department of Social Studies, College of Arts, King Saud University, Riyadh 11451, Saudi Arabia
    General Administration for Primary Health Centers, Ministry of Health, Riyadh 12628, Saudi Arabia)

  • Abdullatif Alfuzan

    (Department of Social Studies, College of Arts, King Saud University, Riyadh 11451, Saudi Arabia)

  • Danya Alsarheed

    (General Administration for Primary Health Centers, Ministry of Health, Riyadh 12628, Saudi Arabia)

  • Munwer Alenezi

    (General Administration for Primary Health Centers, Ministry of Health, Riyadh 12628, Saudi Arabia)

  • Fouad Abogazalah

    (General Administration for Primary Health Centers, Ministry of Health, Riyadh 12628, Saudi Arabia)

Abstract

This study aimed to identify certain occupational risk factors for stress among healthcare workers (HCWs) during the COVID-19 pandemic. Using a multistage random sampling approach, an online questionnaire was applied to collect data on role conflict and ambiguity, self-esteem and social support from 1378 HCWs working in primary health centers (regular and fever clinics; clinics specialized in managing patients with COVID-19 symptoms) across Saudi Arabia. The results showed that stress correlated positively with role conflict and ambiguity and negatively with social support. HCWs in fever clinics exhibited significantly more stress and role conflict and ambiguity than those who were working in regular primary healthcare centers. In conclusion, role conflict and ambiguity and social support were determinants for stress among HCWs, especially those working in fever clinics.

Suggested Citation

  • Khalid Al-Mansour & Abdullatif Alfuzan & Danya Alsarheed & Munwer Alenezi & Fouad Abogazalah, 2021. "Work-Related Challenges among Primary Health Centers Workers during COVID-19 in Saudi Arabia," IJERPH, MDPI, vol. 18(4), pages 1-13, February.
    • Handle: RePEc:gam:jijerp:v:18:y:2021:i:4:p:1898-:d:500374
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    References listed on IDEAS

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    1. Natasha Khamisa & Karl Peltzer & Brian Oldenburg, 2013. "Burnout in Relation to Specific Contributing Factors and Health Outcomes among Nurses: A Systematic Review," IJERPH, MDPI, vol. 10(6), pages 1-27, May.
    2. Heba M. Adly & Imad A. AlJahdali & Mohammed A. Garout & Abdullah A. Khafagy & Abdulla A. Saati & Saleh A. K. Saleh, 2020. "Correlation of COVID-19 Pandemic with Healthcare System Response and Prevention Measures in Saudi Arabia," IJERPH, MDPI, vol. 17(18), pages 1-13, September.
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    Cited by:

    1. Giusy Danila Valenti & Palmira Faraci & Paola Magnano, 2021. "Emotional Intelligence and Social Support: Two Key Factors in Preventing Occupational Stress during COVID-19," IJERPH, MDPI, vol. 18(13), pages 1-15, June.

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