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The Moderating Role of Extroversion and Neuroticism in the Relationship between Autonomy at Work, Burnout, and Job Satisfaction

Author

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  • Jesús Farfán

    (Health Psychology Program, International School of doctorate, National Distance Education University (UNED), 28015 Madrid, Spain)

  • Marta Peña

    (Health Psychology Program, International School of doctorate, National Distance Education University (UNED), 28015 Madrid, Spain)

  • Samuel Fernández-Salinero

    (Psychology Department, Universidad Rey Juan Carlos, 28933 Madrid, Spain)

  • Gabriela Topa

    (Department of Social and Organizational Psychology, National Distance Education University (UNED), 28040 Madrid, Spain)

Abstract

The main aim of this research project was to determine the relationship that exists between autonomy at work and both burnout and job satisfaction, taking into account the moderating effect of the personality factors extroversion and neuroticism. The study was carried out with 971 volunteers (553 women and 418 men) with a mean age of 37.58 years. The majority had either a university degree (485 participants) or higher education qualifications (Spanish baccalaureate) (202 participants). The following instruments were administered: the Maslach Burnout Inventory (MBI), to measure burnout among participants; the Mini International Personality Item Pool Scale (Mini-IPIP) by Donnellan, Oswald, Baird, and Lucas (2006) to measure the personality factors extroversion and neuroticism; the Brief Index of Affective Job Satisfaction (BIAJS) by Thompson and Phua (2012); and the Job Content Questionnaire (JCQ) by Karasek (1985) to measure autonomy at work. The results obtained indicate that those who enjoy greater autonomy at work have lower levels of emotional exhaustion. The stronger the effect is, the higher the score for extroversion. The personality factors studied were not found to have a direct influence on the criterion variables. However, the interaction effects were significant, except in the case of neuroticism. The results indicate that there are no differences between those who score highly for extroversion and neuroticism and the rest of the population in terms of predicting emotional exhaustion or job satisfaction. The present study aims to serve as a guideline for recruitment specialists, business owners, and job designers, encouraging them to take into account all these variables in order to foster the development of healthy and competitive organizations. Environmental moderators that could interfere with the result have not been introduced in this research. It has focused on the study of the personality factors of the workers, considering that the professional functions performed by the workers were similar.

Suggested Citation

  • Jesús Farfán & Marta Peña & Samuel Fernández-Salinero & Gabriela Topa, 2020. "The Moderating Role of Extroversion and Neuroticism in the Relationship between Autonomy at Work, Burnout, and Job Satisfaction," IJERPH, MDPI, vol. 17(21), pages 1-12, November.
    • Handle: RePEc:gam:jijerp:v:17:y:2020:i:21:p:8166-:d:440398
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    References listed on IDEAS

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    1. Enrique Robledo & Salvatore Zappalà & Gabriela Topa, 2019. "Job Crafting as a Mediator between Work Engagement and Wellbeing Outcomes: A Time-Lagged Study," IJERPH, MDPI, vol. 16(8), pages 1-15, April.
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    Cited by:

    1. Nor Farehan Omar & Saiful Effendy bin Md Sharif & Muhammad Syukri bin Abdullah, 2023. "The Role of Personality Peculiarities on Depression and Anxiety of Medical Doctors Using the Job-Demands Resources Model: The Mediating Effect of Job Burnout," Information Management and Business Review, AMH International, vol. 15(3), pages 31-40.
    2. Ana Serafim & Cláudia Miranda Veloso & Jesús Rivera-Navarro & Bruno Sousa, 2024. "Emotional Intelligence and Internal Marketing as Determinants of Job Satisfaction and Satisfaction with Life among Portuguese Professionals," Sustainability, MDPI, vol. 16(5), pages 1-19, February.

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