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The Impact of New Ways of Working on Organizations and Employees: A Systematic Review of Literature

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  • Karine Renard

    (Swiss Graduate School of Public Administration, University of Lausanne, 1015 Lausanne, Switzerland)

  • Frederic Cornu

    (Swiss Graduate School of Public Administration, University of Lausanne, 1015 Lausanne, Switzerland)

  • Yves Emery

    (Swiss Graduate School of Public Administration, University of Lausanne, 1015 Lausanne, Switzerland)

  • David Giauque

    (Swiss Graduate School of Public Administration, University of Lausanne, 1015 Lausanne, Switzerland)

Abstract

A new research stream emerged in the 2000s dedicated to flexible work arrangements in public and private organizations, called “new ways of working” (NWW). This article aims to examine NWW from both a theoretical and empirical perspective, focusing on definitional issues as well as on HR outcomes of this new concept. Current definitions of NWW are manifold and based on rather vague theoretical foundations. As NWW outcomes may be both positive and/or negative, we mobilize the “mutual gains” vs. “conflicting outcomes” theoretical debate to discuss the results of our literature review. This review is based on 21 articles (out of 90 initially selected for eligibility) dealing with NWW as a concept or as a bundle of practices. Findings demonstrate that NWW definitions are diverse and somewhat imprecise, lacking theoretical foundations and leading to fragmented research designs and findings. Findings also highlight the current lack of empirical data, which therefore does not allow any real conclusions on NWW’s effects on employees’ and organizations’ well-being and performance.

Suggested Citation

  • Karine Renard & Frederic Cornu & Yves Emery & David Giauque, 2021. "The Impact of New Ways of Working on Organizations and Employees: A Systematic Review of Literature," Administrative Sciences, MDPI, vol. 11(2), pages 1-18, April.
    • Handle: RePEc:gam:jadmsc:v:11:y:2021:i:2:p:38-:d:531548
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    References listed on IDEAS

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    2. Gerards, Ruud & de Grip, Andries & Weustink, A., 2018. "Do new ways of working increase informal learning?," Research Memorandum 010, Maastricht University, Graduate School of Business and Economics (GSBE).
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    Cited by:

    1. Claire Doussard & Emmanuelle Garbe & Jeremy Morales & Julien Billion, 2024. "Universal Design for the Workplace: Ethical Considerations Regarding the Inclusion of Workers with Disabilities," Journal of Business Ethics, Springer, vol. 194(2), pages 285-296, October.
    2. David Giauque & Frédéric Cornu & Karine Renard & Yves Emery, 2023. "Opportunity to Use New Ways of Working: Do Sectors and Organizational Characteristics Shape Employee Perceptions?," Sustainability, MDPI, vol. 15(14), pages 1-21, July.
    3. Nurul Mohammad Zayed & Friday Ogbu Edeh & Khan Mohammad Anwarul Islam & Vitalii Nitsenko & Tetiana Dubovyk & Hanna Doroshuk, 2022. "An Investigation into the Effect of Knowledge Management on Employee Retention in the Telecom Sector," Administrative Sciences, MDPI, vol. 12(4), pages 1-14, October.
    4. Alanoud Alsulami & Fatma Mabrouk & Jihen Bousrih, 2022. "Flexible Working Arrangements and Social Sustainability: Study on Women Academics Post-COVID-19," Sustainability, MDPI, vol. 15(1), pages 1-17, December.
    5. Unay‐Gailhard, İlkay & Brennan, Mark A., 2023. "Young farmers in “The New World of Work”: The contribution of new media to the work engagement and professional identities," EconStor Open Access Articles and Book Chapters, ZBW - Leibniz Information Centre for Economics, vol. 88(2), pages 426-460.
    6. Frédéric Cornu, 2022. "New Ways of Working and Employee In-Role Performance in Swiss Public Administration," Merits, MDPI, vol. 2(3), pages 1-18, July.

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