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New ways of working and work engagement

Author

Listed:
  • Baudewijns, C.
  • Gerards, R.

    (Research Centre for Educ and Labour Mark)

  • de Grip, A.

    (Research Centre for Educ and Labour Mark, RS: SBE - MACIMIDE)

Abstract

This article investigates whether New Ways of Working (NWW) are related to employee work engagement in the Netherlands. We test our hypotheses using a sample of 656 employees from 14 industry sectors and 12 occupational fields. Our study reveals that three facets of NWW positively affect work engagement: "manage your own work," "unlimited access and connectivity," and "open workplace." The effects of "open workplace" and "unlimited access and connectivity" on work engagement appear to be fully mediated by the combination of social interaction and transformational leadership. Managing your own work is however not mediated by social interaction or transformational leadership. As such, it is the only facet of NWW that directly affects work engagement. Our results hold important practical implications for organizations that consider implementing NWW. To maximize the positive impact of NWW on work engagement, while keeping the cost of introducing NWW to a minimum, firms should take account of the abilities and preferences of their line managers with respect to transformational leadership. Depending on these, a limited or more comprehensive set of NWW facets may be most efficient at promoting work engagement.

Suggested Citation

  • Baudewijns, C. & Gerards, R. & de Grip, A., 2015. "New ways of working and work engagement," Research Memorandum 006, Maastricht University, Graduate School of Business and Economics (GSBE).
    • Handle: RePEc:unm:umagsb:2015006
    DOI: 10.26481/umagsb.2015006
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    Cited by:

    1. Gerards, Ruud & de Grip, Andries & Weustink, A., 2018. "Do new ways of working increase informal learning?," Research Memorandum 010, Maastricht University, Graduate School of Business and Economics (GSBE).
    2. Terri L. Griffith & Emma S. Nordbäck & John E. Sawyer & Ronald E. Rice, 2018. "Field study of complements to supervisory leadership in more and less flexible work settings," Journal of Organization Design, Springer;Organizational Design Community, vol. 7(1), pages 1-26, December.
    3. M. Ángeles López-Cabarcos & Analía López-Carballeira & Carlos Ferro-Soto, 2020. "New Ways of Working and Public Healthcare Professionals’ Well-Being: The Response to Face the COVID-19 Pandemic," Sustainability, MDPI, vol. 12(19), pages 1-9, September.
    4. Luis Duque & Renato Costa & Álvaro Dias & Leandro Pereira & José Santos & Nelson António, 2020. "New Ways of Working and the Physical Environment to Improve Employee Engagement," Sustainability, MDPI, vol. 12(17), pages 1-18, August.
    5. Karine Renard & Frederic Cornu & Yves Emery & David Giauque, 2021. "The Impact of New Ways of Working on Organizations and Employees: A Systematic Review of Literature," Administrative Sciences, MDPI, vol. 11(2), pages 1-18, April.
    6. Erik Elldér, 2019. "Who Is Eligible for Telework? Exploring the Fast-Growing Acceptance of and Ability to Telework in Sweden, 2005–2006 to 2011–2014," Social Sciences, MDPI, vol. 8(7), pages 1-16, June.

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