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Competing through employee engagement: a proposed framework

Author

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  • Nada Al Mehrzi
  • Sanjay Kumar Singh

Abstract

Purpose - – The purpose of this paper is to provide a framework through which to understand, predict and control factors affecting employee engagement in the public sector in the United Arab Emirates (UAE). Design/methodology/approach - – The paper examines research conducted in the area of employee engagement and proposes a conceptual framework that can be used by practitioners to engage employees and motivate them toward organizational growth and sustainability. Findings - – In line with the literature-based analysis, a framework of employee engagement was developed, illustrating the linkage between leader, team, perceived organizational support and organizational culture that is being mediated by employee motivation. Research limitations/implications - – Employee engagement as exemplified in this study is well suited for use in the public sector in the UAE. Further empirical study should be undertaken to ascertain the effect of the proposed framework and hypotheses. Practical implications - – The study incorporates determinants of employee engagement in a framework that practitioners can make use of to identify interventions with which to engage and retain talented employees for organizations’ benefit. Originality/value - – This paper provides a comprehensive framework that contributes to the conceptualization of employee engagement and will help practitioners as well as academics to understand the underlying causes of disengagement in organizations.

Suggested Citation

  • Nada Al Mehrzi & Sanjay Kumar Singh, 2016. "Competing through employee engagement: a proposed framework," International Journal of Productivity and Performance Management, Emerald Group Publishing Limited, vol. 65(6), pages 831-843, July.
    • Handle: RePEc:eme:ijppmp:v:65:y:2016:i:6:p:831-843
    DOI: 10.1108/IJPPM-02-2016-0037
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    Citations

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    Cited by:

    1. Acharya, Abhilash & Singh, Sanjay Kumar & Pereira, Vijay & Singh, Poonam, 2018. "Big data, knowledge co-creation and decision making in fashion industry," International Journal of Information Management, Elsevier, vol. 42(C), pages 90-101.
    2. Subaebasni Subaebasni & Henny Risnawaty & A.R. Arie Wicaksono, 2019. "Effect of Brand Image, the Quality and Price on Customer Satisfaction and Implications for Customer Loyalty PT Strait Liner Express in Jakarta," International Review of Management and Marketing, Econjournals, vol. 9(1), pages 90-97.
    3. Tingting Gao & Songli Mei & Muzi Li & Carl D’Arcy & Xiangfei Meng, 2022. "Decision Authority on Positive Mental Health in the Workforce: A Moderated Mediation Model of Social Support, Gender, Income, and Occupation," Journal of Happiness Studies, Springer, vol. 23(1), pages 27-43, January.
    4. Helena Bulinska-Stangrecka & Anna Bagienska & Yasangi Anuradha Iddagoda, 2021. "The Mediating Role of Social Media in the Relationship between Perceived Leadership Support and Employee Engagement in Banking," European Research Studies Journal, European Research Studies Journal, vol. 0(Special 1), pages 851-874.
    5. Hendri Hendri & Yuliantoro Yuliantoro & Maksimilianus Kolot Ama, 2020. "Determinats of Fraud Prevention and Financial Performance as an Intervening Variable," International Journal of Economics and Financial Issues, Econjournals, vol. 10(1), pages 19-26.
    6. Farid Ma'ruf & Ita Reinita Hadari & Dini Amalia, 2019. "Employee Motivation and Performance Models," International Review of Management and Marketing, Econjournals, vol. 9(6), pages 80-86.
    7. Aida Mehrad & Jordi Fernández-Castro & Maria Pau González Gómez de Olmedo, 2020. "A systematic review of leadership styles, work engagement and organizational support," International Journal of Research in Business and Social Science (2147-4478), Center for the Strategic Studies in Business and Finance, vol. 9(4), pages 66-77, July.
    8. Jolly Sahni, 2021. "Employee Engagement Among Millennial Workforce: Empirical Study on Selected Antecedents and Consequences," SAGE Open, , vol. 11(1), pages 21582440211, March.
    9. Dwi Sihono Raharjo & Sulistiasih Sulistiasih, 2019. "The Model of Manufacturing Industries Employee Performance," International Review of Management and Marketing, Econjournals, vol. 9(5), pages 82-86.
    10. Abdul Razak & Sarpan Sarpan & Ramlan Ramlan, 2018. "Effect of Leadership Style, Motivation and Work Discipline on Employee Performance in PT. ABC Makassar," International Review of Management and Marketing, Econjournals, vol. 8(6), pages 67-71.
    11. Chanin Yoopetch & Suthep Nimsai & Boonying Kongarchapatara, 2021. "The Effects of Employee Learning, Knowledge, Benefits, and Satisfaction on Employee Performance and Career Growth in the Hospitality Industry," Sustainability, MDPI, vol. 13(8), pages 1-14, April.
    12. Elvie Maria, 2019. "The Influence of Organizational Culture, Compensation and Interpersonal Communication in Employee performance Through Work Motivation as Mediation," International Review of Management and Marketing, Econjournals, vol. 9(5), pages 133-140.
    13. Therese Hellman & Fredrik Molin & Magnus Svartengren, 2019. "A Qualitative Study on Employees’ Experiences of a Support model for Systematic Work Environment Management," IJERPH, MDPI, vol. 16(19), pages 1-14, September.
    14. Olga Navickienė & Ieva Meidutė-Kavaliauskienė & Renata Činčikaitė & Mangirdas Morkūnas & Asta Valackienė, 2023. "The Expression of the Country’s Modernisation in the Context of Economic Environmental Sustainability: The Case of Lithuania," Sustainability, MDPI, vol. 15(13), pages 1-18, July.
    15. achel Njoroge & Ann Ndirangu & Dionysius Kiambi, 2022. "The role of transformational leadership on millennials’ dedication in level five private hospitals in Kenya," International Journal of Business Ecosystem & Strategy (2687-2293), Bussecon International Academy, vol. 4(4), pages 69-82, October.
    16. Utin Nina Hermina & Sri Yanthy Yosepha, 2019. "The Model of Employee Performance," International Review of Management and Marketing, Econjournals, vol. 9(3), pages 69-73.
    17. Teng Wang & Dongdong Wang & Zongrui Liu, 2022. "Feedback-seeking from team members increases employee creativity: the roles of thriving at work and mindfulness," Asia Pacific Journal of Management, Springer, vol. 39(4), pages 1321-1340, December.
    18. Wachyu Hari Haji, 2018. "Determinants of Work Motivation and It's Implication on Performance of Permanent Lecturers of Private Universities with Accreditation Institution A in Kopertis Region III," International Review of Management and Marketing, Econjournals, vol. 8(6), pages 8-14.
    19. Meswantri Meswantri & Awaludin Ilyas, 2018. "Determinant of Employee Engagement and Its Implications on Employee Performance," International Review of Management and Marketing, Econjournals, vol. 8(3), pages 36-44.
    20. Dani Nugraha & I Ketut R Sudiarditha & Henry Eryanto, 2022. "The Effect of Anxiety and Employee Engagement on the Performance of Millennial Employees with Resilience as Mediating Variable," Oblik i finansi, Institute of Accounting and Finance, issue 2, pages 91-102, June.
    21. Larsen Barasa & April Gunawan & Bambang Sumali, 2018. "Determinants of Job Satisfaction and it’s Implication on Employee Performance of Port Enterprises in DKI Jakarta," International Review of Management and Marketing, Econjournals, vol. 8(5), pages 43-49.
    22. Marta Valverde-Moreno & Mercedes Torres-Jiménez & Ana M. Lucia-Casademunt & Ana María Pacheco-Martínez, 2021. "Do National Values of Culture and Sustainability Influence Direct Employee PDM Levels and Scope? The Search for a European Answer," Sustainability, MDPI, vol. 13(14), pages 1-25, July.
    23. Thanh-Lam Nguyen, 2019. "STEAM-ME: A Novel Model for Successful Kaizen Implementation and Sustainable Performance of SMEs in Vietnam," Complexity, Hindawi, vol. 2019, pages 1-23, February.
    24. Nermin Kişi, 2023. "Bibliometric Analysis and Visualization of Global Research on Employee Engagement," Sustainability, MDPI, vol. 15(13), pages 1-22, June.

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