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Valued product attributes in an emerging market: a comparison between French and Malaysian consumers

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  • Hult, G. Tomas M.
  • Keillor, Bruce D.
  • Hightower, Roscoe

Abstract

In the increasingly global environment, a fundamental question for many firms is whether to create a global strategy that will allow for the maximum use of existing product offerings and marketing activities through standardization, or to what extent unique adjustments are required for success in a given local market. The purpose of this study is to compare sixteen product attributes, across three product categories (convenience, shopping, and specialty), and the importance placed on these global attributes by consumers in a developed market (France) versus an emerging market (Malaysia) in their product evaluations. The results indicate that two of the studied product attributes (product quality and appearance) can be standardized in global marketing strategies. The relevance of the other fourteen attributes is based on international market contingencies.

Suggested Citation

  • Hult, G. Tomas M. & Keillor, Bruce D. & Hightower, Roscoe, 2000. "Valued product attributes in an emerging market: a comparison between French and Malaysian consumers," Journal of World Business, Elsevier, vol. 35(2), pages 206-220, July.
    • Handle: RePEc:eee:worbus:v:35:y:2000:i:2:p:206-220
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    Cited by:

    1. Javalgi, Rajshekhar G. & Khare, Virginie Pioche & Gross, Andrew C. & Scherer, Robert F., 2005. "An application of the consumer ethnocentrism model to French consumers," International Business Review, Elsevier, vol. 14(3), pages 325-344, June.
    2. Shukla, Paurav, 2011. "Impact of interpersonal influences, brand origin and brand image on luxury purchase intentions: Measuring interfunctional interactions and a cross-national comparison," Journal of World Business, Elsevier, vol. 46(2), pages 242-252, April.
    3. Dryl Wioleta, 2014. "The relativity of luxury - a luxury product from a perspective of Polish and foreign consumers," Journal of Intercultural Management, Sciendo, vol. 6(4-1), pages 25-37, December.
    4. George O. White & Orhun Guldiken & Thomas A. Hemphill & Wu He & Mehdi Sharifi Khoobdeh, 2016. "Trends in International Strategic Management Research From 2000 to 2013: Text Mining and Bibliometric Analyses," Management International Review, Springer, vol. 56(1), pages 35-65, February.

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