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Using structural equation modeling to predict cabin safety outcomes among Taiwanese airlines

Author

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  • Kao, Li-Hua
  • Stewart, Margaret
  • Lee, Kai-Hui

Abstract

The aim of the study was to examine the relationship between safety culture (e.g. management commitment, various work environment factors) and flight attendant safety performance (e.g. rule compliance, crewmember involvement and participation, accident investigation, injury incidence). A comprehensive questionnaire was derived from the Loughborough University "Safety Climate Assessment Toolkit" and several similar surveys. Additional items were designed for an airline cabin work environment. The questionnaire was distributed to four major Taiwanese national airlines and achieved a valid response rate of 84.65%. Structural equation modeling was used to test a hypothesized model concerning safety culture and cabin safety performance. A variety of fit indices confirmed the overall model fit but not all of the paths in the model were statistically significant. The findings show that safety culture was a predictor of cabin safety outcomes. The results indicated that high management commitment was significantly related to high crewmember participation, and that safe cabin work environment was significantly related to crewmember's individual behavior. However, the findings showed no relationship between management commitment and injury incidence which means injury incidence might not be predicted by management commitment.

Suggested Citation

  • Kao, Li-Hua & Stewart, Margaret & Lee, Kai-Hui, 2009. "Using structural equation modeling to predict cabin safety outcomes among Taiwanese airlines," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 45(2), pages 357-365, March.
    • Handle: RePEc:eee:transe:v:45:y:2009:i:2:p:357-365
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    Cited by:

    1. Ismail, Noor Azina & Jenatabadi, Hashem Salarzadeh, 2014. "The influence of firm age on the relationships of airline performance, economic situation and internal operation," Transportation Research Part A: Policy and Practice, Elsevier, vol. 67(C), pages 212-224.
    2. Li, Ying & Chen, Hongyu & Xin, Xiaoyang & Ji, Ming, 2020. "The influence of mindfulness on mental state with regard to safety among civil pilots," Journal of Air Transport Management, Elsevier, vol. 84(C).
    3. Gao, Yi & Bruce, Peter J. & Rajendran, Natalia, 2015. "Safety climate of a commercial airline: A cross-sectional comparison of four occupational groups," Journal of Air Transport Management, Elsevier, vol. 47(C), pages 162-171.
    4. Vedant Singh, 2016. "Perceptions of emission reduction potential in air transport: a structural equation modeling approach," Environment Systems and Decisions, Springer, vol. 36(4), pages 377-403, December.
    5. Ji, Ming & Liu, Bo & Li, Hongwei & Yang, Shiyun & Li, Ying, 2019. "The effects of safety attitude and safety climate on flight attendants’ proactive personality with regard to safety behaviors," Journal of Air Transport Management, Elsevier, vol. 78(C), pages 80-86.
    6. Vatankhah, Sanaz, 2021. "Dose safety motivation mediate the effect of psychological contract of safety on flight attendants' safety performance outcomes?: A social exchange perspective," Journal of Air Transport Management, Elsevier, vol. 90(C).
    7. Byrnes, Kenneth P. & Rhoades, Dawna L. & Williams, Michael J. & Arnaud, Anke U. & Schneider, Andrew H., 2022. "The effect of a safety crisis on safety culture and safety climate: The resilience of a flight training organization during COVID-19," Transport Policy, Elsevier, vol. 117(C), pages 181-191.
    8. Yang, Yang & Liu, Qing & Chang, Chia-Hsun, 2023. "China-Europe freight transportation under the first wave of COVID-19 pandemic and government restriction measures," Research in Transportation Economics, Elsevier, vol. 97(C).
    9. Anders Pousette & Josefa Vega Matuszczyk & Kenneth Björk & Marianne Törner, 2021. "AERODROM security climate: development and validation of the aerodrome security climate questionnaire (ADSECQ)," Journal of Transportation Security, Springer, vol. 14(1), pages 19-39, June.
    10. Won‐Moo Hur & Seung‐Yoon Rhee & Eun Ju Lee & Hyewon Park, 2022. "Corporate social responsibility perceptions and sustainable safety behaviors among frontline employees: The mediating roles of organization‐based self‐esteem and work engagement," Corporate Social Responsibility and Environmental Management, John Wiley & Sons, vol. 29(1), pages 60-70, January.
    11. Chen, Ching-Fu & Chen, Shu-Chuan, 2014. "Investigating the effects of job demands and job resources on cabin crew safety behaviors," Tourism Management, Elsevier, vol. 41(C), pages 45-52.

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