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The effects of safety attitude and safety climate on flight attendants’ proactive personality with regard to safety behaviors

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Listed:
  • Ji, Ming
  • Liu, Bo
  • Li, Hongwei
  • Yang, Shiyun
  • Li, Ying

Abstract

Cabin crews are crucial to the overall safety of the airline industry; they may enhance air travel safety and are directly responsible for alleviating passenger concerns. The objective of this study is to examine the relationships between proactive personality, safety attitude, safety climate, and safety behaviors among flight attendants. A self-reported questionnaire was used to collect data from 547 flight attendants, all of whom work for China Southern Airlines Ltd. The results show that proactive personality has an indirect effect on safety behaviors through the influencing of safety attitude. It is also suggested that a positive safety climate weakens the effect of proactive personality on safety behaviors. The study's findings with regard to managerial implications are provided and discussed along with potential future research directions.

Suggested Citation

  • Ji, Ming & Liu, Bo & Li, Hongwei & Yang, Shiyun & Li, Ying, 2019. "The effects of safety attitude and safety climate on flight attendants’ proactive personality with regard to safety behaviors," Journal of Air Transport Management, Elsevier, vol. 78(C), pages 80-86.
    • Handle: RePEc:eee:jaitra:v:78:y:2019:i:c:p:80-86
    DOI: 10.1016/j.jairtraman.2019.05.003
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    References listed on IDEAS

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    1. Chen, Ching-Fu, 2006. "Job satisfaction, organizational commitment, and flight attendants’ turnover intentions: A note," Journal of Air Transport Management, Elsevier, vol. 12(5), pages 274-276.
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    4. Downey, H. Kirk & Hellriegel, Don & Phelps, Martha & Slocum, John Jr., 1974. "Organizational climate and job satisfaction: a comparative analysis," Journal of Business Research, Elsevier, vol. 2(3), pages 233-248, July.
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    Cited by:

    1. Li, Ying & Liu, Zhen & Qin, Kuiyuan & Cui, Jiayu & Zeng, Xiaoyu & Ji, Ming & Lan, Jijun & You, Xuqun & Li, Yuan, 2021. "Organizational trust and safety operation behavior in airline pilots: The mediating effects of organizational identification and organizational commitment," Journal of Air Transport Management, Elsevier, vol. 92(C).
    2. Sandra A. Bakidamteh & Enoch Teye-Kwadjo & Inusah Abdul-Nasiru, 2022. "Understanding the Role of Proactive Personality in Occupational Health and Safety at Oil and Gas Service Stations in Accra," SAGE Open, , vol. 12(2), pages 21582440221, April.
    3. Lixia Niu & Rui Zhao, 2022. "The Effect of Safety Attitudes on Coal Miners’ Human Errors: A Moderated Mediation Model," Sustainability, MDPI, vol. 14(16), pages 1-14, August.
    4. Vatankhah, Sanaz, 2021. "Dose safety motivation mediate the effect of psychological contract of safety on flight attendants' safety performance outcomes?: A social exchange perspective," Journal of Air Transport Management, Elsevier, vol. 90(C).

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