IDEAS home Printed from https://ideas.repec.org/a/eee/jaitra/v78y2019icp80-86.html
   My bibliography  Save this article

The effects of safety attitude and safety climate on flight attendants’ proactive personality with regard to safety behaviors

Author

Listed:
  • Ji, Ming
  • Liu, Bo
  • Li, Hongwei
  • Yang, Shiyun
  • Li, Ying

Abstract

Cabin crews are crucial to the overall safety of the airline industry; they may enhance air travel safety and are directly responsible for alleviating passenger concerns. The objective of this study is to examine the relationships between proactive personality, safety attitude, safety climate, and safety behaviors among flight attendants. A self-reported questionnaire was used to collect data from 547 flight attendants, all of whom work for China Southern Airlines Ltd. The results show that proactive personality has an indirect effect on safety behaviors through the influencing of safety attitude. It is also suggested that a positive safety climate weakens the effect of proactive personality on safety behaviors. The study's findings with regard to managerial implications are provided and discussed along with potential future research directions.

Suggested Citation

  • Ji, Ming & Liu, Bo & Li, Hongwei & Yang, Shiyun & Li, Ying, 2019. "The effects of safety attitude and safety climate on flight attendants’ proactive personality with regard to safety behaviors," Journal of Air Transport Management, Elsevier, vol. 78(C), pages 80-86.
    • Handle: RePEc:eee:jaitra:v:78:y:2019:i:c:p:80-86
    DOI: 10.1016/j.jairtraman.2019.05.003
    as

    Download full text from publisher

    File URL: http://www.sciencedirect.com/science/article/pii/S0969699718305428
    Download Restriction: Full text for ScienceDirect subscribers only
    File URL: https://libkey.io/10.1016/j.jairtraman.2019.05.003?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. Chen, Ching-Fu, 2006. "Job satisfaction, organizational commitment, and flight attendants’ turnover intentions: A note," Journal of Air Transport Management, Elsevier, vol. 12(5), pages 274-276.
    2. Chen, Ching-Fu & Kao, Ya-Ling, 2014. "Investigating the moderating effects of service climate on personality, motivation, social support, and performance among flight attendants," Tourism Management, Elsevier, vol. 44(C), pages 58-66.
    3. Kao, Li-Hua & Stewart, Margaret & Lee, Kai-Hui, 2009. "Using structural equation modeling to predict cabin safety outcomes among Taiwanese airlines," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 45(2), pages 357-365, March.
    4. Downey, H. Kirk & Hellriegel, Don & Phelps, Martha & Slocum, John Jr., 1974. "Organizational climate and job satisfaction: a comparative analysis," Journal of Business Research, Elsevier, vol. 2(3), pages 233-248, July.
    5. Chen, Ching-Fu & Kao, Ya-Ling, 2011. "The antecedents and consequences of job stress of flight attendants – Evidence from Taiwan," Journal of Air Transport Management, Elsevier, vol. 17(4), pages 253-255.
    6. Chen, Ching-Fu & Chen, Shu-Chuan, 2014. "Investigating the effects of job demands and job resources on cabin crew safety behaviors," Tourism Management, Elsevier, vol. 41(C), pages 45-52.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Li, Ying & Liu, Zhen & Qin, Kuiyuan & Cui, Jiayu & Zeng, Xiaoyu & Ji, Ming & Lan, Jijun & You, Xuqun & Li, Yuan, 2021. "Organizational trust and safety operation behavior in airline pilots: The mediating effects of organizational identification and organizational commitment," Journal of Air Transport Management, Elsevier, vol. 92(C).
    2. Vatankhah, Sanaz, 2021. "Dose safety motivation mediate the effect of psychological contract of safety on flight attendants' safety performance outcomes?: A social exchange perspective," Journal of Air Transport Management, Elsevier, vol. 90(C).
    3. Sandra A. Bakidamteh & Enoch Teye-Kwadjo & Inusah Abdul-Nasiru, 2022. "Understanding the Role of Proactive Personality in Occupational Health and Safety at Oil and Gas Service Stations in Accra," SAGE Open, , vol. 12(2), pages 21582440221, April.
    4. Lixia Niu & Rui Zhao, 2022. "The Effect of Safety Attitudes on Coal Miners’ Human Errors: A Moderated Mediation Model," Sustainability, MDPI, vol. 14(16), pages 1-14, August.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Chen, Ching-Fu & Chen, Shu-Chuan, 2014. "Investigating the effects of job demands and job resources on cabin crew safety behaviors," Tourism Management, Elsevier, vol. 41(C), pages 45-52.
    2. Tsaur, Sheng-Hshiung & Hsu, Fu-Sung & Kung, Li-Hua, 2020. "Hassles of cabin crew: An exploratory study," Journal of Air Transport Management, Elsevier, vol. 85(C).
    3. Minjoo Chung & Aeeun Jeon, 2020. "Social exchange approach, job satisfaction, and turnover intention in the airline industry," Service Business, Springer;Pan-Pacific Business Association, vol. 14(2), pages 241-261, June.
    4. Mansour, Sari & Faisal Azeem, Malik, 2024. "How do increased job demands resulting from rationalization of costs exhaust flight attendants and push them to leave? An international study," Journal of Air Transport Management, Elsevier, vol. 115(C).
    5. Mina Song & Hyun-jun Choi & Sunghyup Sean Hyun, 2021. "MBTI Personality Types of Korean Cabin Crew in Middle Eastern Airlines, and Their Associations with Cross-Cultural Adjustment Competency, Occupational Competency, Coping Competency, Mental Health, and," IJERPH, MDPI, vol. 18(7), pages 1-20, March.
    6. Vedant Singh, 2016. "Perceptions of emission reduction potential in air transport: a structural equation modeling approach," Environment Systems and Decisions, Springer, vol. 36(4), pages 377-403, December.
    7. Sung, Yung-Kun & Hu, Hsin-Hui Sunny, 2021. "The impact of airline internal branding on work outcomes using job satisfaction as a mediator," Journal of Air Transport Management, Elsevier, vol. 94(C).
    8. Anders Pousette & Josefa Vega Matuszczyk & Kenneth Björk & Marianne Törner, 2021. "AERODROM security climate: development and validation of the aerodrome security climate questionnaire (ADSECQ)," Journal of Transportation Security, Springer, vol. 14(1), pages 19-39, June.
    9. da Borralha, Sérgio & Neves de Jesus, Saul & Pinto, Patrícia & Viseu, João, 2016. "Job Satisfaction In Hotel Employees: A Systematic Review Of The Literature," Journal of Tourism, Sustainability and Well-being, Cinturs - Research Centre for Tourism, Sustainability and Well-being, University of Algarve, vol. 4(1), pages 4-20.
    10. Hugo Palácios & Helena de Almeida & Maria José Sousa, 2021. "A Bibliometric Analysis of Service Climate as a Sustainable Competitive Advantage in Hospitality," Sustainability, MDPI, vol. 13(21), pages 1-27, November.
    11. Nina Pološki Vokić & Tomislav Hernaus, 2015. "The triad of job satisfaction, work engagement and employee loyalty – The interplay among the concepts," EFZG Working Papers Series 1507, Faculty of Economics and Business, University of Zagreb.
    12. Vatankhah, Sanaz, 2021. "Dose safety motivation mediate the effect of psychological contract of safety on flight attendants' safety performance outcomes?: A social exchange perspective," Journal of Air Transport Management, Elsevier, vol. 90(C).
    13. Hyo Sun Jung & Hye Hyun Yoon, 2017. "Error management culture and turnover intent among food and beverage employees in deluxe hotels: the mediating effect of job satisfaction," Service Business, Springer;Pan-Pacific Business Association, vol. 11(4), pages 785-802, December.
    14. Vatankhah, Sanaz & Darvishi, Maryam, 2018. "An empirical investigation of antecedent and consequences of internal brand equity: Evidence from the airline industry," Journal of Air Transport Management, Elsevier, vol. 69(C), pages 49-58.
    15. Chen, Ching-Fu & Kao, Ya-Ling, 2012. "Investigating the antecedents and consequences of burnout and isolation among flight attendants," Tourism Management, Elsevier, vol. 33(4), pages 868-874.
    16. Chen, Lijuan & Guo, Wei & Liu, Miaomiao, 2021. "Childhood migration and work motivation in Adulthood: Evidence from China," Journal of Business Research, Elsevier, vol. 132(C), pages 481-490.
    17. Mustabsar Awais & Muhammad Shaukat Malik & Amina Qaisar, 2015. "A Review: The Job Satisfaction Act as Mediator between Spiritual Intelligence and Organizational Commitment," International Review of Management and Marketing, Econjournals, vol. 5(4), pages 203-210.
    18. Chen, Ching-Fu & Kao, Ya-Ling, 2011. "The antecedents and consequences of job stress of flight attendants – Evidence from Taiwan," Journal of Air Transport Management, Elsevier, vol. 17(4), pages 253-255.
    19. Yang, Yang & Liu, Qing & Chang, Chia-Hsun, 2023. "China-Europe freight transportation under the first wave of COVID-19 pandemic and government restriction measures," Research in Transportation Economics, Elsevier, vol. 97(C).
    20. Özlem Atalık & Mahmut Bakır & Şahap Akan, 2019. "The Role of In-Flight Service Quality on Value for Money in Business Class: A Logit Model on the Airline Industry," Administrative Sciences, MDPI, vol. 9(1), pages 1-15, March.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:eee:jaitra:v:78:y:2019:i:c:p:80-86. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Catherine Liu (email available below). General contact details of provider: http://www.journals.elsevier.com/journal-of-air-transport-management/ .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.